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Address: The Quay, Poole, England
Phone Number:
+44 1202 668681
Today
09:30 - 17:30
Closed now
See all hours
Hours:
Sun 10:30 - 16:30
Mon - Sat 09:30 - 17:30
Description:

Poole Pottery's rich history dates back to 1873 and has long been...

Poole Pottery's rich history dates back to 1873 and has long been recognised as a centre of excellence for the most skilled craftsmen and artisans. Visit the working Studio and meet our Throwers, Artists and Designers. Watch pot throwing and decorating and find out more about how Poole Pottery is made. Discover the largest collection of Poole Pottery in the world. Giftware, Lighting, Quality Seconds, Collectors Corner, Vintage Tableware and Museum pieces.Discover a selection of unique pieces by our Studio artists, only made and sold at the Home of Poole Pottery. Feel inspired? Have a go at painting your own masterpiece in our Paint a Pot area. Find great bargains with two floors of Outlet Shopping: Gifts, Homewares, Fashions, Shoes and Accessories.Relax in our Pottery cafe on the first floor. We serve a selection of drinks, lunchtime meals and snacks made from locally sourced ingredients. We are situated right on the Quay in Poole. Group Visits and Coach Parties Welcome, Wheelchair accessible, Seating throughout the store, Baby Changing Facilities, Free Entry, Open Daily Monday to Saturday 9.00am to 5.30pm Sunday 10.30 to 4.30, closed Christmas Day, Boxing Day and Easter Day.

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TripAdvisor Reviewer Highlights

Read all 247 reviews
Visitor rating
  • 71
    Excellent
  • 84
    Very good
  • 54
    Average
  • 21
    Poor
  • 13
    Terrible
large but interesting shop

Just off the Poole Harbour prom, this shop is much large than it looks from the outside. It sells genuine Poole Pottery (some of it made on site and visible to shoppers) as well... read more

4 of 5 bubblesReviewed 12 December 2016
WitchesBroom
,
Henfield, United Kingdom
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247 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Henfield, United Kingdom
Level Contributor
106 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

Just off the Poole Harbour prom, this shop is much large than it looks from the outside. It sells genuine Poole Pottery (some of it made on site and visible to shoppers) as well as a large selection of other interesting items of décor, and is well worth a browse - for yourself or for presents - if you are... More 

Helpful?
Thank WitchesBroom
Henry247Poole, General Manager at Poole Pottery, responded to this review

Dear WichesBroom Thank you so much for taking the time to post a response - and for your positive review. We hope to see you again on your next visit to Poole Quay. with kind regards All at Poole Pottery Retail More 

Level Contributor
6 reviews
5 of 5 bubbles Reviewed 9 December 2016

Found this to be a very interesting place. Seeing how the pottery was made and painted was very good. Also there is a good shop there to buy gifts. I bought several.

Helpful?
Thank Maurice B
Henry247Poole, General Manager at Poole Pottery, responded to this review

Dear Maurice B, Many thanks for taking the time to post a review following your visit to Poole Pottery. We are very glad to hear that you found it interesting and hope to welcome you again soon. with kind regards All at Poole Pottery Retail Outlet More 

La Tour Sur Orb
Level Contributor
101 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 19 November 2016

Poole Pottery has an extensive range of household pottery, decorative glassware and gifts. There is a pottery decorator "in house" and it is possible to "have a go". The company has worked hard to keep Poole Pottery alive by bringing in other manufacturers, which does not detract from their own products, although I found them rather dated.

Helpful?
Thank Boubals
Henry247Poole, General Manager at Poole Pottery, responded to this review

Dear Boubals, Thank you so much for your positive review! We hope that you enjoyed your visit and we take all your comments on board. with kind regards All at Poole Pottery Retail outlet More 

Poole, United Kingdom
Level Contributor
215 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 118 helpful votes
3 of 5 bubbles Reviewed 15 November 2016

Not the same as it used to be, a lot has been taken over by other retailers inside the building, so its slightly lost its feel.

Helpful?
Thank Miss Moffat A
Henry247Poole, General Manager at Poole Pottery, responded to this review

Dear Miss Moffat A, Thank you very much for taking the time to post your review. The site has certainly changed over the years; however we do still manufacture Poole Pottery on site and have 4 kilns in the studio area where you can see the pottery being made. Once again, many thanks for your feedback. We hope to welcome... More 

Arundel
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 November 2016

Visited Poole with my friend Sat 12th Nov by National Express, the journey was great,lovely driver. I was wanting to go back to the Pottery to find out the name of the pattern on a vase bought several years ago. Very interesting to see all the patterns that have come out of Poole over the years, wish I'd had some... More 

Helpful?
1 Thank M B
Henry247Poole, General Manager at Poole Pottery, responded to this review

Dear M B Thank you so much for your positive review. We are so glad to hear that you enjoyed your visit and were also able to meet the artist too! We hope to welcome you again soon, with kind regards All at the Poole Pottery retail outlet More 

Buckinghamshire
Level Contributor
149 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 7 November 2016

We've been coming to Poole Pottery for many years and despite the main factory having moved away from its original location, there's still plenty to see and do here. You can see a potter hard at work and watch various decorations being applied. It's also a good place to pick up spares to replace pieces from older Poole Pottery sets... More 

Helpful?
Thank UncleAlan471
PoolePottery, General Manager at Poole Pottery, responded to this review

Dear UncleAlan471, Thank you so much for posting your review following your visit to Poole Pottery. We are so pleased that you are still enjoying your visits after visiting for many years. We hope to see you again soon. With kind regards All at Poole Pottery Retail Outlet More 

Plymouth, United Kingdom
Level Contributor
235 reviews
88 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 29 October 2016

Grandson loved watching the potter at work - especially when he made a special item just for him. The family enjoyed walking round looking at all the excellent items on display. Staff very helpful in finding 'lost' items needed to replace items in an old set. Staff were happy to keep purchases behind till for later collection.

Helpful?
Thank Andrew R
PoolePottery, General Manager at Poole Pottery, responded to this review

Dear Andrew R, Thank you so much for taking the time to post a review. We are glad you enjoyed your visit and hope to see you again. Kind regards All at Poole Pottery Retail Outlet More 

Level Contributor
81 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 18 October 2016 via mobile

I honestly didn't think this place was for me, but HOW WRONG I WAS. It doesn't look much on the outside but I was so excited when I walked in, the shop is stunning, with everything imaginable, a little bit for everyone, or in my case everything for me :-) i was in my glory, everything was very reasonably priced,... More 

Helpful?
Thank wonderqirls
PoolePottery, General Manager at Poole Pottery, responded to this review

Dear wonderqirls, Thank you for your positive review. We are so glad to hear how much you enjoyed your visit. We hope to see you again when you next visit Poole. With kind regards All at Poole Pottery More 

Colchester, United Kingdom
Level Contributor
226 reviews
81 attraction reviews
common_n_attraction_reviews_1bd8 125 helpful votes
3 of 5 bubbles Reviewed 8 October 2016 via mobile

Although they do sell some Poole pottery (still quite expensive seconds), this is like any other gift shop, with some nice stuff and some not so nice. It does have some live pottery demonstrations and you can have a go at decorating some plates, so it has some attractions, but I guess most people just go to look at things... More 

Helpful?
Thank Andy E
PoolePottery, General Manager at Poole Pottery, responded to this review

Dear Andy E, Thank you for taking time to post your response. We hope to see you again when you next visit Poole. Kind regards All at Poole Pottery retail outlet More 

Bishop's Stortford
Level Contributor
24 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 October 2016

What a lovely place you could spend hours walking round beautiful things you will want to buy everything

Helpful?
Thank Mary J
PoolePottery, General Manager at Poole Pottery, responded to this review

Dear Mary J Thanks for your lovely review. We are glad you enjoyed your visit. We hope to welcome you again sometime soon. with best wishes All at Poole Pottery More 

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