National Coal Mining Museum

National Coal Mining Museum

National Coal Mining Museum
5
Speciality MuseumsPlaygroundsHistory Museums
9:45 AM - 4:00 PM
Wednesday
9:45 AM - 4:00 PM
Thursday
9:45 AM - 4:00 PM
Friday
9:45 AM - 4:00 PM
Saturday
9:45 AM - 4:00 PM
Sunday
9:45 AM - 4:00 PM
About
Explore Caphouse, a modern colliery which witnessed more than two hundred years of coal production. Hear stories directly from former-miners about their careers and understand the roles men, women, children, animals and machinery played in the operation of the mine. Then let off steam in the Adventure Playground
Duration: More than 3 hours
Meets animal welfare guidelines
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  • Angela M
    1 contribution
    Fantastic & informative
    Fantastic site & very helpful staff. Booking online for the underground tour was confusing as the day we wanted to visit there were no times listed, this indicated booking wasn’t necessary as ‘sold out’ slots would be marked as such. Turns out they were fully booked, so we did 2 trips in the week & managed to fill plenty of time both days to cover the whole site. Russ who took us in the tour was exceptionally knowledgeable & passionate about the mines. Engaging for the children (10&6) & informative for adults. He was very patient with all questions. Fantastic value for money as each element is optional, we did the train on the first visit & enjoyed the nature walk on the 2nd. Great activities for the kids as it was half term
    Visited February 2023
    Travelled with family
    Written 19 February 2023
  • M Andrews
    1 contribution
    Important local history
    The underground tour was fantastic, Russ (the guide) as knowledge and good humoured. On the surface there was plenty to do and we could have stayed longer than the 2 hours we had available. The staff were friendly and helpful and made sure we knew about the half term activities that were happening. Some of the interactive exhibits need some maintenance, hence the 4 stars.
    Visited February 2023
    Travelled with friends
    Written 22 February 2023
  • nic0la290102
    Havant, United Kingdom6 contributions
    A great day
    This was a great day out. We paid our £5 each for a tour of the underground mine and ‘WOW’ what a tour. Our guide Russ J, was fantastic. He seemed to know everything there was know about the mine and he was funny and friendly.
    Visited June 2023
    Travelled as a couple
    Written 2 June 2023
  • Alan
    England, United Kingdom80 contributions
    Best Museum in Yorkshire
    Visited the museum about 4 years ago and it was a fantastic place to visit giving you a glimpse into the life of miners Travelling down the mine shaft the guide gives an interesting and humorous take of the different eras of mining from the grim early times right up to the industrialised way of mining as the pit closed. Good place to visit if the weather is poor as it doesn't rain underground. Revisited the museum recently and it was just as good, it has either expanded or I didn't see the whole place when I visited several years ago. However I was disappointed that the underground guide on this occasion decided to explain his version of the reasons for climate change which was complete nonsense and flew in the face of scientific opinion. It's a museum, not a place for GB News type misinformation.
    Visited August 2023
    Written 5 August 2023
  • MrsEssexPalin
    United Kingdom75 contributions
    Fantastic day for families
    Absolutely fantastic attraction. So much to do. We had a young baby so I stayed up top whilst my husband did the coal mine tour which he said was brilliant. All the ex miners were so enthusiastic, kind and helpful. Everywhere we went they were so friendly. You definitely need a full day, there's so much to do. It was so cheap as well, £5 per car (as it was school holidays). I think it's free outside of the holidays and you just pay to go on the train. We only had two criticisms, firstly the tearooms (which has a wide selection of food and cake). We bought two cakes, as we sat down we noticed the specials board which was cake and a drink for £4.50. We'd paid £3.95 just for a slice of cake so we asked if we could upgrade to get the drink and pay the difference. We were told we couldn't do it, the till couldn't do it. We had barely sat down and had gone straight back when we saw the offer which was by the exit. Eventually they agreed and the till was suddenly able to do it?! We questioned why they put the specials board by the exit, apparently it got in the way by the entrance? Seems a very odd place to put it to me. Why have special offers if you don't want people to buy them. Anyway the cake was delicious but the service could have been a bit better. Finally the little train which is absolutely great. We went to catch it at the end of the day, we saw it pull off and had just missed it so along with another family we queued up and waited and waited...and waited. Then over the tannoy they announced the train had finished for the day. As we were leaving we saw another family queuing up until a member of staff shouted over that it had finished. I'm not sure why they can't just put a sign up saying closed once they've done the last run to save people waiting for a train that isn't going to turn up! Anyway all in all we had a great day and we'd love to come back one day. Especially when our little one is bigger as she'll love all the activities when she's old enough to join in.
    Thank you for your feedback and we're glad that you enjoyed your visit overall. We'll pass on your comments regarding the Cafe and signage to our Management Team.
    Written 31 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 27 August 2023
  • Sam L
    1 contribution
    Fab time
    Loved every minute of it our tour guide Steve was great and you could tell he really loved his job, answered all my sons questions (which were a lot)! Playground is fab, put ponies have moved since last time I came and unfortunately a few of us didn't have correct footwear on to find them. The only thing that let's this place down is the cafe as its like a school kitchen, next time we would take a picnic and then it would be totally 5 star
    Visited November 2023
    Travelled with family
    Written 3 November 2023
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5.0
3,933 reviews
Excellent
3,451
Very good
404
Average
51
Poor
7
Terrible
20

DEREK S
Barnstaple, UK22 contributions
Dec 2023 • Couples
One of the most informative and enlightning tours we’ve undertaken. Our guide was very agreeable and pleasant company especially gifted to relate his own experiences as a miner , the underground element showed the progression through time ending with the automation of today. We always knew it was a hard life for a miner however when faced with the fact that complete families were involved including such young children was an eye opener. Our only regret was old age and failure to remember his name. I hope he forgives us
Written 8 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kirsty M
1 contribution
Dec 2023 • Family
Had the most amazing day at the National Coal Mining museum. We booked the Santa Underground experience online (with ease) and had a truly lovely time with our sons age 5&8. The staff should all be commended from the beginning checking in, story telling in the museum & going down the mine to meet Santa! Taz was our guide - thank you to him & the rest of the team. Highly recommended!!
We finished the day off with a wintry walk along the nature trails. Can’t wait to go back & do the underground experience & learn more about the mine :) Fantastic day out.
Written 2 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Kirsty, thanks for leaving a review of your Santa Underground experience and Museum visit. We're so pleased that you all enjoyed your time with us and we'll pass it on to the Team. We have lots on all year round, especially during the summer holidays. Hope to see you then! Thank you!
Written 6 December 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Paul S
1 contribution
Nov 2023 • Family
My Mum's idea.. and when your Mum says she wants to see where you used to work you don't argue.. even if she'll be 90 next year.

As an immersive experience, it's possibly one of Britain's most well planned museum experiences. Our guide, Russ, took the time to explain the history and progress of Coal mining and was a pleasure to listen to.. For kids, for adult's and for my Mum it's a once in a lifetime experience for an incredibly affordable package..

The Canteen is pretty good too...!
Written 2 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Karen D
4 contributions
Nov 2023 • Friends
Another fantastic visit enjoyed seeing all the lanterns and listening to the band. A lovely way to spend a Sunday. I'll definitely visit again next year.
Written 26 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks Karen, 'a venue that never lets you down' is certainly a comment that we love to hear! Thank you for attending our Light Up Festival on Sunday, and we can't wait to have you back next year!
Written 27 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tim B
1 contribution
Nov 2023 • Family
Excellent experience for both adults & children. I recommend the underground tour pre book to avoid disappointment. Staff & Guides most helpful & friendly. Suggest people set aside a good 4 to 6 hours to enjoy full experience plenty of areas if you want to take a picnic
Written 18 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Wulfruna42
Manchester, UK69 contributions
Nov 2023 • Family
Staff at reception were incredibly helpful and friendly - we felt very welcome and they explained the site and all on offer clearly. The underground tour was brilliant - shout out to Steve - time flew by and we all learnt so much. He answered questions knowledgeably and had just the right attitude with our group.
The café was disappointing - staff were quite rude and unhelpful. The drinks were fine but the Cornish pasties were very dry and overcooked.
Written 17 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thank you for taking the time to write a review and we're pleased that you had a great Underground Tour with Steve. We're sorry to hear about your café experience - we'll pass this on to our Management Team.
Written 20 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ThamesPathwalker
Chester28 contributions
Nov 2023 • Friends
This place is amazing & something of interest for everyone. A friendly welcome at reception. We were lucky to have volunteer Mick taking us round the Pithead Baths & he was excellent & answered all my questions too!! Russ took us on the underground tour which is the highlight of any visit & was very good at checking everyone was Ok whilst being interesting & funny too. Great cafe too. Thanks to all involved.
Written 14 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thanks for taking the time to write such a lovely review. We're so pleased that you enjoyed both the Underground Tour and Pithead Baths Explore. Thank you and we hope you'll be back soon.
Written 20 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pugsonholiday
New York City, NY2 contributions
Nov 2023 • Couples
After retiring after 50yrs of Mining this was the place to go. Trip underground was exceptional led by Russ Jones, and with him being a pit man like myself it was not only educational but added by his humour was outstanding. Visited Nick the winderman and again was worth the ask. The meuseum was second to none and the static pit equipment was worth a walk around the surface. They have a Emergency Winder (for display) as well as mining equipment.
The cafe was above and beyond. The volunteers on site loved their job, which was demonstrated by there helpfullness, backup by there smiles.
A must visit for those that that have never been 'pitmen' to understand the hardships from early mining
Written 13 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're thrilled that you had a great day out with us, and we're so pleased that our site went above and beyond your expectations!
Written 14 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

George H
Arboleas, Spain4 contributions
Nov 2023 • Family
Visited the museum today and had a fantastic time. Our tour guide was a chap called Joe who had previously worked in the mining industry. He was a superb guide, he was very informative mixed with a great sense of humour and you could tell he loved what he did. I couldn't recommend this day out highly enough.
Well done the National Mining Museum and a massive thank you to Joe.
Written 11 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nick C
Coventry17 contributions
Oct 2023 • Couples
Had a warm welcome from all staff who we met, had an amazing tour underground with Gazza (Garry) His knowledge was fantastic, he was humorous and was extremely encouraging and helped younger less confident mine explorers to enjoy their visit.
We could easily do this trip again as there was so much to learn about this Industry that gave modern Britain its power.
There is also plenty to do above ground and enjoy meeting the pit ponies.
Written 6 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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NATIONAL COAL MINING MUSEUM: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about National Coal Mining Museum

National Coal Mining Museum is open:
  • Wed - Sun 09:45 - 16:00