Absolutely a waste of money . We payed first £2 parking becayse we thought that we would be in there for at least an hour . Tgen I payed £32 to get in . Only 10 seats in there . 3/ 4 goats . Couldn’t see the rabbits they were in their hutch . Dont know where The Tortoise was. ( probably didn’t have it) the butterfly house was closed . Inside bird house only ur normal garden bird😡 2 small crocodiles in reptile house . Absolutely stinked in there we couldn’t breathe properly so we rushed out . The fish aquarium about 10 tanks in there . Horrible smell . I wished 1 of us had first gone In and had a look first to see if ur was worth the money . That was £32 down the drain . We only spent 10 minutes in the centre and came out .on the way out I honestly felt like saying to the lady at the counter if I could have at least half my money back . DONT GO THERE. Waste of money .

Was looking forward to going but was a bit disappointed. The penguins were absent due to bird flu, some seals were in the penguin enclosure instead but it looked unsuitable for them. There was noisy building work going on at the baby seal pool, which seemed to concern them as they weren't relaxed at all. Other attractions were missing/closed for repair or because it was winter. Still charged full price though. They should shut down for January at least if there's maintenance to be done, as it wasn't a good visitor experience for me.

I went because it's a seal rescue/sanctuary. I've been to one before in Cornwall so wasn't expecting glamorous but was so disappointed with what I found. The recently rescued seal pups are on display via a large glass window very close to the pups which people could crowd & stare. As these are wild pups this must cause them stress being so close to humans with no where to hide or move much for that matter. But for me the worse part was the 2 penguins stuck on a tiny concrete island surrounded by a moat that had only a few inches of water in it. I say water but it was so filthy I'm not sure how much of it was water & if the penguins had laid down in it, it wouldn't even have covered their backs. It was a boiling hot day but no cooling dip or swim for them. Yes they had the nesting boxes for some relief from the sun but I've never seen penguins living in such appalling conditions. Looking through some of the reviews this seems to be a recurring issue. When a member of staff was asked about their lack of water & the condition of it she said "they don't like swimming anyway" 🤔 I left then

Now I don't want to sound harsh as I know that this is a self funded seal sanctuary. However the nice new bright signs at the front do not prepare you for the run down interior. As a family of 3 adults and 1 child we had walked around in 25mins. I'm all for supporting the seals but for the money spent we expected a bit more. A lick of paint and a bit of DIY (wishing well is an eye sore) would make a big difference.

Sorry but not as good as I was expecting from reading reviews. I was glad to support a good cause but really a bit shabby. Several enclosures were not habittated. We managed to drag it out to 90 mins by having an ice cream. However our 6yr old granddaughter loved it but then she wasn't paying..

Very expensive for an hour. It was nice to see the seals and we understand that the money is needed to rescue the seals but there was not enough to keep the children interested for very long. There were some seals just laying in an empty pool, 3 small ones just swimming in circles in a very small pool and 3 babies in the hospital. The butterfly house and into the next part was very tatty, it was nice to see the butterflies and there were some pretty ones but again, it was a very short trip through. The children enjoyed the reptile and fish house but again, 10 mins in each was maximum. The cafe was, as we expected was very expensive so we just bought the children a can of drink each. Tea was served in a small paper cup with hot water and a tea bag for well over £2 a cup, we gave that a miss. We went in expecting about 3 hours to get around but even dragging it out we could not do more than an hour and a half. I can't say that the pens were very roomy or ideal for the animals in them. The children wanted to go, we went but would not go again, really sorry as it is for a good cause but it is certainly not a day out.

Very tired and shabby - I guess that it was hit hard by the lockdowns. I have no problem paying to support such a good cause but it needs some investment rapidly to prevent it becoming a no-go attraction. I wish them all the best and hope that things will improve.

This isn't a sanctuary, ok perhaps some of the seals get released back into the wild but they keep the ones that can't be released in a tiny pool with no enrichment other than one treat ball betweel them at feeding Time. The baby pool was depressingly small and shallow. But the seals are lucky they seem reasonably well cared for but the penguin pool was filthy brown water barely knee deep when they like to swim and dive deep and probably don't enjoy mud brown water with rotting sardines. The meerkat enclosure was TINY especially when you consider they are burrowing and building animals. It's actively abuse to keep them in that situation and the staff should be ashamed and give them to a park who knows how to care for them. The aquarium needs basic tank maintenance it's riddled with hair algee on its FAKE plants, I mean if you can't trust yourself to keep an aquatic plant alive should you be running an animal sanctuary, and tanks need a good clean with fish needing their tank sizes upgraded or fish rehoused else where. The butterfly House was nice. I left feeling guilty for contributing to this animal abuse, I've no idea how it's rated so bloody high but please don't condone this level of abuse

A lovely place to visit, especially with younger children. You can feed the goats and walk through a peaceful aviary, seem some beautiful birds and butterflies. There’s an aquarium and alpacas also. The keeper talks are insightful and fun. However, it’s very small and only takes around an hour to go through everything. The price is fairly decent though.