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Bannatyne Health Club & Spa - Colchester, Kingsford Park

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Address: Layer Road | Kingsford Park, Colchester CO2 0HS, England
Phone Number:
0344 248 3824
Website
Recommended length of visit: More than 3 hours

TripAdvisor Reviewer Highlights

Read all 519 reviews
Visitor rating
  • 137
    Excellent
  • 143
    Very good
  • 95
    Average
  • 73
    Poor
  • 71
    Terrible
Good day but not as good an experience as previous visit

visited here few years back and had very good experience. However my visit yesterday was rather disappointing. My friend bought me a Spa Day for two including lunch with glass of... read more

3 of 5 bubblesReviewed 2 days ago
mummymouse2017
,
Norwich, United Kingdom
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519 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Norwich, United Kingdom
1 review
3 of 5 bubbles Reviewed 2 days ago NEW

visited here few years back and had very good experience. However my visit yesterday was rather disappointing. My friend bought me a Spa Day for two including lunch with glass of prosecco as a birthday gift. On arrival went to reception where our booking was confirmed. Reception area seemed rather chaotic. We were asked if we wanted to purchase a... More 

Helpful?
Thank mummymouse2017
Essex, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW via mobile

Well organised no wiring decent treatments can stay as long as you like and use spa facilities, nice pool, sauna and steam room. Will come again

Helpful?
Thank Steve G
London, United Kingdom
Level Contributor
40 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

A real lovely spa with great deals. The pool is a fab size as well as the smaller relaxation pool and hot tub. The steam rooms etc are relaxing too. My only niggle in the pool area is the bed situation. People seem to leave their towels on the beds all day whilst they are off having treatments and lunch.... More 

Helpful?
Thank April2674
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear April, Thank you for taking the time to review Bannatyne Spa, Colchester, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our... More 

Chelmsford, United Kingdom
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 6 days ago NEW

Very enjoyable spa visit but the charge of £10 to hire gown,slippers and towel is excessive and unjustifiable. Other spas don't charge for this. However treatments were lovely and so was lunch. Good facilities and staff were all welcoming and friendly.

Helpful?
Thank dwatsonj
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sir / Madam:- Thank you for taking the time to review Bannatyne Spa, Colchester Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. All our spa packages provide a robe hire as an additional charge, and I believe... More 

Rochford
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

This was my 5th visit to this Spa and I have been extremely happy in the past but feel standards have slipped. You have to pay for a £10 Spa bag in order to get a towel, these were free on past visits. The treatments were ok but seemed rushed and we were called 15 minutes later than our alloted... More 

Helpful?
Thank L M
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Chelmsford, United Kingdom
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

The leisure pool and jacuzzi were cold which was really disappointing. I came here back in august and the place over all was so much better. The food in the restaurant was really nice and the waiters nice but service was so slow. 2 hours of mostly waiting for food. The treatment me and my friend had, I had a... More 

Helpful?
1 Thank Sophie G
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Sophie, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Essex, United Kingdom
Level Contributor
34 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

So my friend & I thought we would treat ourselves, didn't get off to a great start as we had been told over the phone that to "hire" robe & slippers ( never heard of that to be honest either) would be £5, on arrival they said that was only the robe if we wanted the slippers & bag too... More 

Helpful?
1 Thank Dillymaude
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Chatham, United Kingdom
Level Contributor
30 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Visited the spa on the 14th January. Brought this for a Christmas present for myself and mum via buy a gift. Arrived at the spa and couldn’t use the main entrance, as there was building works taking place. A small sign advises you to use the other entrance… It seems they are in the middle of a refurbishment. The Spa... More 

Helpful?
Thank Tiskyboo
Carl P, Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

London, United Kingdom
Level Contributor
50 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I had a spa day with my mother which was given to us by my son for christmas so I really wanted it to be special. I was not disappointed. We had a lovely day. We had three treatments included in our package which were all lovely . Lunch was included and also very nice. We only wanted water so... More 

Helpful?
Thank colinwilcox1
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Colin, Thank you for taking the time to review Bannatyne Spa, Colchester - Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Essex, United Kingdom
Level Contributor
16 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

My mum and I had a spa day at the weekend, the treatments we had were great and we loved our massages. However we arrived 25 minutes early and were told to sit down and someone would bring over some spa bags (which you have to pay £5 for - never been to a spa where you have to pay... More 

Helpful?
Thank Katie381
Carl P, Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this review

Dear Katie, Thank you for taking the time to review Bannatyne Spa, Colchester Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We... More 

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