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Bannatyne Health Club & Spa - Colchester, Kingsford Park

Layer Road | Kingsford Park, Colchester CO2 0HS, England
+44 1206 734301
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Review Highlights
Perfect relaxing day

Attended here with a group of friends after obtaining a voucher on 'buy a gift' included lunch, 3... read more

Reviewed 14 September 2016
lucyclareb
,
Essex
via mobile
Relaxing Day

Set in pleasant surroundings. Relaxing areas the pools and steam rooms. Food very good held my 65... read more

Reviewed 7 September 2016
Lesley R
,
Colchester, United Kingdom
Read all 623 reviews
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Overview
  • Excellent25%
  • Very good30%
  • Average19%
  • Poor13%
  • Terrible13%
Travellers talk about
Suggested Duration: More than 3 hours
LOCATION
Layer Road | Kingsford Park, Colchester CO2 0HS, England
CONTACT
Website
+44 1206 734301
Write a Review
Reviews (623)
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151 - 160 of 623 reviews

Reviewed 14 September 2016 via mobile

Attended here with a group of friends after obtaining a voucher on 'buy a gift' included lunch, 3 treatments and spa facilities! Well run day, inviting and relaxing! The staff were very accommodating to all of us and happy to help with any enquired. Venue...More

1  Thank lucyclareb
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

To whom it may concern, Thank you for taking the time to to write a review of your visit to Clarice House Colchester. I am glad that you enjoyed your day and we hope that you will visit again in the future. Our spa is...More

Reviewed 7 September 2016

Set in pleasant surroundings. Relaxing areas the pools and steam rooms. Food very good held my 65 Birthday tea there. Staff very helpful.More

Thank Lesley R
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

Dear Lesley, Thank you for taking the time to write a review of your visit to Clarice House Colchester. I'm glad that you enjoyed your visit and found our facilities and service levels to be very good. We do hope to see you again in...More

Reviewed 27 August 2016 via mobile

Enjoyed a lovely relaxing spa day with my friend. The facial & foot massage that came included with our day was great and very relaxing. I opted for a pedicure later to really great myself but in reality what I got was a file and...More

Thank Claire E
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

Dear Claire, Thank you for taking the time to write a review about your recent visit to Clarice House. I'm glad that you enjoyed your day and your treatment experience was generally very good. Our packages and prices are always being reviewed and we will...More

Reviewed 26 August 2016 via mobile

I went for a cream tea with a friend on a Wednesday afternoon, as it was so hot we sat in the restaurant. The surroundings could do with an update, paint work and chairs are worse for wear and the blinds had to be shut...More

Thank Natasha P
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

Dear Natasha, Thank you for taking the time to write a review on your recent visit to Clarice House Colchester. I'm glad you enjoyed your day in general and I will ensure we act upon some of the suggestions you have highlighted. We have two...More

Reviewed 23 August 2016

This spa is divine! My partner and I have been regularly coming to Clarice house for about four years now ( a visit every couple of months). They've failed to impress, the lunch is stunning and beautifully presented, staff attentive and courteous, the facilities are...More

Thank Rod G
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

Dear Rod, Thank you for taking the time to write a review about your recent visit to Clarice House. I'm glad you enjoyed your recent visit and we do hope we will see you again in the future. Our spa area is due a full...More

Reviewed 22 August 2016

Had a spa day with my daughter on Saturday, little treat for her while battling Cancer. Was surprised when we arrived to have to pay an additional £10 each for a spa bag with robes and towels. Other spas I have been to these have...More

Thank LJ3007
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

To whom it may concern, Thank you for taking the time to write a review on your recent visit to Clarice House. I'm sorry to hear that your day was spoilt as a result of some treatment issues and the robe hire charges. Most of...More

Reviewed 21 August 2016 via mobile

My daughter treated me to a spa day for my birthday. We arrived at 11am and shown into the dinning area where we had tea or coffee, then was shown to the spa. We had a relaxing time in the spa going for a swim,...More

Thank foodfan62
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

To whom it may concern, Thank you for taking the time to write a review on your recent day to Clarice House. Our spa area is shortly due a full refurbishment, which will include luxurious relax rooms, and high quality treatment rooms. We hope to...More

Reviewed 19 August 2016

I had a really good day at Clarice house and would definitely come back again however there were a few things that let the day down and also a few things that made the day. I booked a wowcher deal with three other friends although...More

1  Thank Charlie F
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

To whom it may concern, Thank you for taking the time to write a review on your recent visit to Clarice House. Majority of our spa day packages, particularly the ones that are through our 3rd party companies do not include robe hire as part...More

Reviewed 15 August 2016 via mobile

Our visit was booked for us by my partner's daughters as a joint birthday present and was really looking forward to the day. Pros 1.Inclusive treatments were great-my partner and I were massaged at the same time in a couples room which was nice 2....More

Thank redsue137
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

To whom it may concern, Thank you for taking the time to review Clarice House Colchester and detailing your visit. Please accept my apologies for the delay in responding to you. Firstly, I'm glad that on the most part you enjoyed the visit, particularly with...More

Reviewed 14 August 2016 via mobile

Poor greeting at reception which continued throughout the day. The facilities were grubby with a hideous smell of old urine in the reception toilets, dirty carpet in the treatment room and greasy finger marks on the doors. Massage time shortened by 10 minutes....considerable for a...More

Thank Amanda B
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 21 September 2016

Dear Amanda, Thank you for your review of Clarice House Colchester. I'm sorry to hear that your visit has left a sour taste with regards to Clarice House. The spa facility is shortly due a full refurbishment which will raise the overall presentation; however there...More

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Ask a question
Questions & Answers
mumsarebest
24 May 2017|
AnswerShow all 2 answers
Response from Debbie H | Reviewed this property |
If booked with a third party voucher (groupon, buy a gift etc.) then £10, if booked direct with them £3 or take your own!
1
Vote
jane4ever23
30 April 2017|
Answer
Response from Carl P | Property representative |
Afternoon, our facility opens at 6:00am during the week and 7:00am on Weekends. The spa rooms open at 9:00am daily, however you may arrive earlier and make use of the health club facilities, if your package includes health... More
0
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