Campus West Welwyn Garden City
Campus West Welwyn Garden City
Campus West Welwyn Garden City
4.5
9:30 AM - 11:00 PM
Monday
9:30 AM - 11:00 PM
Tuesday
9:30 AM - 11:00 PM
Wednesday
9:30 AM - 11:00 PM
Thursday
9:30 AM - 11:00 PM
Friday
9:30 AM - 11:00 PM
Saturday
9:30 AM - 11:00 PM
Sunday
9:30 AM - 11:00 PM
About
Campus West is home to all your entertainment needs under one roof. A refreshing and original mix of cinema, roller skating and soft play , with food and drink available all day from Humphrey's. Campus West is an independent 3-screen cinema which shows the latest blockbusters and independent films on the day of nationwide release, plus Event Cinema screenings of live theatre, opera and ballet. RollerCity is the only purpose-built roller rink in Hertfordshire which hosts skate sessions, parties and fitness classes. Soft Play City is a bright, clean and spacious soft play centre with dedicated age zones 0-8. With no time limit on play sessions, Soft Play City is a lovely venue for children’s parties. Humphrey’s is a comfortable space to relax, with an airy lounge and outdoor balcony overlooking the leafy campus. Free Zebra Discount Cards are available with offers across all venues.
Suggested duration
More than 3 hours
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4.5
145 reviews
Excellent
92
Very good
36
Average
7
Poor
4
Terrible
6
Robb B
10 contributions
Nov 2023 • Couples
Dear Campus West management
I am writing to express my extreme dissatisfaction with the abysmal parking ticket purchasing experience at the new car park associated with Campus West. The sheer incompetence and inefficiency of the system not only wasted our time but also jeopardized our plans to attend a show.
Attempting to buy a parking ticket was an exercise in frustration as the system proved to be pathetically slow and shockingly difficult to navigate. The connection was so sluggish that it repeatedly dropped out, preventing us from completing the transaction. This glitch-ridden process not only tested our patience but also made it impossible for us, along with a sizable queue of equally frustrated individuals, to secure our parking spaces in a timely manner.
Despite arriving well in advance to ensure a seamless parking experience and make our way to the show, the night took a disastrous turn. The interminable wait caused by the malfunctioning ticket machine resulted in a delay of 20 minutes, causing us to miss a significant portion of the performance.
This level of service is not only unacceptable but also reflects poorly on the reputation of your establishment. Such a fundamental flaw in the parking ticket system is inexcusable and should be addressed urgently to prevent further inconveniences for visitors.
I implore you to take immediate action to rectify this issue and implement a more reliable and efficient parking ticket purchase system. Visitors should not have to endure such a frustrating experience, especially when they are trying to enjoy an event at your venue.
I trust that you will treat this matter with the seriousness it deserves and make the necessary improvements to ensure a smoother and more enjoyable experience for all patrons.
Sincerely,
Robb Barrett
Written 27 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eleftheria P
1 contribution
Nov 2023 • Solo
The place was empty (not surprised why) I ordered a toastie and a tea. I went up to pour milk into my tiny tea, buy it was empty, so I had to ask and wait for some. Then after 20 mins of waiting for my toastie I went up and asked where it was, as I was on an hour lunch break, only to discover the man hadn't even placed the order and only then rang the kitchen to put it in! He told me it would take 2 more mins...10 mins later I go up again and am told to carry on waiting! Finally, I see 2 waitors walking around trying to find my table, even though I had an order number card and had told them where I was sitting! They didn't even apologise for the delay or thank me for my patience! After all that the toastie was cold and I had spent nearly £10! Disgusting service, will never be going back again!
Written 8 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
822gazzap
9 contributions
Jul 2023
A gem of a place, very local to us. quite a lot under 1 roof and one of our Son's favorite go to places. Very affordable, friendly staff, softly area, roller skating, cinema and coffee lounge, plenty to spend a family afternoon.
Written 5 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbara M
Welwyn Garden City, UK33 contributions
Dec 2022 • Friends
Very funny and entertaining evening. Lots of audience involvement with a talented cast that brought a cheeky alternative to the family panto. You could see the cast were having fun, ad-libbing as they went along! All cast were great, the interaction between 'Jim and his mum' was hilarious. Well done Jim on the 50 pressups!!!
Shout out to the staff at Campus West too, you were excellent!
See you all again this time next year!
Shout out to the staff at Campus West too, you were excellent!
See you all again this time next year!
Written 28 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
therichastill
Stevenage, UK2,556 contributions
Sep 2022
As part of Cinema Day I decided to visit Campus West to see a movie. It's not the closest cinema to me but I thought I would try something different and had a great experience.
I did not realise that the car park next to Campus West is closed to the nearest car park is on Campus East and is a couple of minutes walk. There are a couple of disabled parking spaces still available next to the venue.
I booked my ticket online and showed it to the gentleman on the reception and after a quick glance he directed me to the cinema.
It's not very big but that (in my opinion) is part of its charm.
The seats were comfortable and I enjoyed the film.
Will definitely return.
I did not realise that the car park next to Campus West is closed to the nearest car park is on Campus East and is a couple of minutes walk. There are a couple of disabled parking spaces still available next to the venue.
I booked my ticket online and showed it to the gentleman on the reception and after a quick glance he directed me to the cinema.
It's not very big but that (in my opinion) is part of its charm.
The seats were comfortable and I enjoyed the film.
Will definitely return.
Written 4 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nick Cox
4 contributions
Feb 2022 • Couples
Would have given it zero if I was allowed . Appalling service cold coffee from cafe give it a miss humphrys cafe awful
Written 28 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Acornise
412 contributions
Aug 2021
My return to the cinema, what with one thing and another.
It was a day time and quite quiet.
Noone was wearing masks in the cafe area - except us.
It remains a cosy venue, and one that should be cherished locally. You can eat, drink, socialise and relax in a laid back environment complete with fish tanks.
Admission price for a film is about 25% cheaper than Cineworld and for that you get a clean auditorium and approachable friendly people working there.
Minor down side is that the car park is now pay and display rather than the previous automatic pay as you go. This means you have to guess how long you will be in there for in advance - meaning I will always over estimate and pay over the odds - nice extra profit there for someone. (Other cinema car parks locally are a mix of free and pay and display - but generally higher ticket prices / terrible picture / antisocial behaviour / expensive snacks and sweets, etc)
The film quality was good for both sound and vision. Perhaps the screen could be a little bigger but it was fine.
It was a day time and quite quiet.
Noone was wearing masks in the cafe area - except us.
It remains a cosy venue, and one that should be cherished locally. You can eat, drink, socialise and relax in a laid back environment complete with fish tanks.
Admission price for a film is about 25% cheaper than Cineworld and for that you get a clean auditorium and approachable friendly people working there.
Minor down side is that the car park is now pay and display rather than the previous automatic pay as you go. This means you have to guess how long you will be in there for in advance - meaning I will always over estimate and pay over the odds - nice extra profit there for someone. (Other cinema car parks locally are a mix of free and pay and display - but generally higher ticket prices / terrible picture / antisocial behaviour / expensive snacks and sweets, etc)
The film quality was good for both sound and vision. Perhaps the screen could be a little bigger but it was fine.
Written 9 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Emily
Welwyn Garden City, UK1 contribution
Sep 2020 • Family
Campus West is a true gem - with 3 excellent cinema screens, a fantastic soft play, large roller rink and a really lovely cafe (with very comfy seating and lovely balcony for summer months), it’s really worth a visit. I have been really impressed with how they have implemented COVID secure measures. The staff are great, always kind and welcoming and the whole venue has a lovely vibe. Highly recommend a visit either to use one of the great leisure facilities or just to sit in the cafe for a warm drink.
Written 21 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your lovely feedback, Emily - we're delighted that you always feel welcome here at Campus West, and with our 'new normal' set-up, continue to feel at ease. We look forward to welcoming you back soon! Best Wishes, CW
Written 23 October 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barbara M
Welwyn Garden City, UK33 contributions
Aug 2020 • Couples
Great to be back at Campus and to see the Harry Potter films; 1-4 so far with 5-8 to watch next week!
I have been extremely impressed with all the staff and I felt very safe with all the Covid measures that have been put in place; plenty of signs, handgel and constant cleaning. Campus has had a refurb during lockdown and looks amazing and welcoming. Snacks available in Humphreys cafe, which is also participating in the Dine Out scheme so I enjoyed a nice toastie for £2!
I would highly recommend visiting Campus West, it's a great place and if you get a Zebra card ( which is free) you will get discounts too! Really hope it's not too long before it can fully re-open, but in the meantime I'm looking forward to seeing a lot of old favourites at the cinema.
I have been extremely impressed with all the staff and I felt very safe with all the Covid measures that have been put in place; plenty of signs, handgel and constant cleaning. Campus has had a refurb during lockdown and looks amazing and welcoming. Snacks available in Humphreys cafe, which is also participating in the Dine Out scheme so I enjoyed a nice toastie for £2!
I would highly recommend visiting Campus West, it's a great place and if you get a Zebra card ( which is free) you will get discounts too! Really hope it's not too long before it can fully re-open, but in the meantime I'm looking forward to seeing a lot of old favourites at the cinema.
Written 13 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Barbara, we're really happy to hear just how safe and comfortable you feel with our 'new normal' set-up, and also, how much you've been enjoying our big screens all over again. The response to our Harry Potter Season has been incredibly rewarding - an opportunity that we never thought we would experience again. Your support, especially during times like these, means a lot to us, so thank you for being part of the magic! Best Wishes, CW
Written 26 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hills51
Welwyn Garden City, UK53 contributions
Aug 2020 • Couples
Went to the cinema for the first time since lockdown today. Campus West was extremely well organised, very friendly and helpful staff as always. Felt safe and well looked after.
Written 3 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your warm feedback - we're really pleased that had such a wonderful first time experience of our cinema since March, and we look forward to welcoming you back soon! Best Wishes, CW
Written 26 August 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joan D
Hertford, UK14 contributions
As screens 1 and 2 cater for smaller audiences does this mean that you are sitting uncomfortably close to the screen or is the screen smaller to compensate. I normally sit to the back of Screen 3 as I don't like to be too close t the screen.
Derekwgc
18 contributions
The new screens are in proportion to the auditorium size. My wife and I are regulars and like all three. Tip: Get a Zebra card free for discounted tickets if you don't already have one.
Hope this helps...
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Claim your listingCAMPUS WEST WELWYN GARDEN CITY: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Campus West Welwyn Garden City
- Campus West Welwyn Garden City is open:
- Sun - Sat 09:30 - 23:00
- Hotels near Campus West Welwyn Garden City:
- (0.33 mi) Travelodge Welwyn Garden City
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- (0.89 mi) Premier Inn Welwyn Garden City Hotel
- (3.16 mi) Coltsfoot Country Retreat
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- Restaurants near Campus West Welwyn Garden City:
- (0.09 mi) The Place to Eat
- (0.20 mi) Misya Meze & Grill
- (0.22 mi) Côte Welwyn Garden City
- (0.24 mi) Red Indian Restaurant
- (0.27 mi) Megan's In The Garden City Restaurant