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Cineworld Cinemas

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Address: The Galaxy Bridge Street | Bridge Street, Luton LU1 2NB, England
Phone Number:
+44 871 200 2000
Website

TripAdvisor Reviewer Highlights

Read all 76 reviews
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  • 15
    Excellent
  • 29
    Very good
  • 20
    Average
  • 11
    Poor
  • 1
    Terrible
Good film but its just too expensive

Went Wednesday 26th April 2017 to see "Finest Hour" (good film by the way) and as usual was staggered how much it is to see a film as an adult. We paid £10.40 each to see a 2D... read more

Reviewed yesterday
Nicholas F
,
Luton, United Kingdom
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76 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Luton, United Kingdom
Level Contributor
328 reviews
118 attraction reviews
common_n_attraction_reviews_1bd8 132 helpful votes
Reviewed yesterday NEW

Went Wednesday 26th April 2017 to see "Finest Hour" (good film by the way) and as usual was staggered how much it is to see a film as an adult. We paid £10.40 each to see a 2D film, which is just scandalous. The service to get your ticket was very slow, but the sound and picture quality was very... More 

Helpful?
Thank Nicholas F
Level Contributor
3 reviews
Reviewed 15 March 2017

we went to the cinema with friends. Parking for Galaxy not obvious unless you know the town center quite intimately... Building a little run down...

Helpful?
Thank don r
bedfordshre
Level Contributor
14 reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 25 February 2017 via mobile

Seats disgusting. My feet stuck to floor it's that dirty. Food and drink prices shockingly expensive. Service crap

Helpful?
Thank milanBedfordshre
London, United Kingdom
Level Contributor
35 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 17 February 2017 via mobile

If the owners of Cineworld can charge £7.99 for a medium sweet popcorn and a regular coffee... then they can afford to keep it clean. When I review any venue I always think of the customer journey. One principle of the customer journey involves us being treated like customers and treated fairly.... I have paid for a journey in a... More 

Helpful?
Thank RJ B
San Francisco
Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 15 February 2017 via mobile

Visited cinema with husband. Parking for Galaxy not obvious unless you know the town centre quite intimately... Building a little run down now, a lick if paint needed. Clientele gangsterism... Film pleasant enough...

Helpful?
Thank Helene d
Glasgow, United Kingdom
Level Contributor
37 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 5 February 2017 via mobile

As a visitor I found it hard to find and also parking was not obvious and had to revert to google maps ! Place was clean and staff pleasant. However the staff serving drinks,snacks were so horrendously slow we nearly missed the start of the movie!! A supervisor was close at hand but did nothing while a long queue developed.... More 

Helpful?
Thank Stuart L
Luton, United Kingdom
Level Contributor
202 reviews
112 attraction reviews
common_n_attraction_reviews_1bd8 106 helpful votes
Reviewed 15 November 2016

It has been quite a while since my wife and I had been to the Galaxy to see a film at Cineworld. the experience was very good indeed with ample seating and leg room and cupholders to support the largest cup of whatever you like. my only complaint and why I did not award an excellent score was for the... More 

Helpful?
Thank Steve A
Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 18 October 2016 via mobile

I attended this cinema after a long day at a training course. I needed to unwind so I checked to see what was on. To get to the cinema you need to go up on the escalator (moving staircase). At the top and straight ahead you will find the cinema foyer. There are plenty of goodies on sale such as... More 

Helpful?
Thank Susan B
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 12 October 2016 via mobile

I think our servers name was rowan or rohan. Either way he did an outstanding job. Chatted to us and our kids. Cinema was clean and the seats where comfy. Movie started ontime and snacks were very nice

Helpful?
Thank Luke H
Level Contributor
3 reviews
Reviewed 14 September 2016 via mobile

Great film and venue friendly staff. Venue clean and easy to find. Relaxing evening with the family would definitely go here again

Helpful?
Thank Donna P

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