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The diving here is great and if you're Tech, you can get your depth. The management however needs to go to charm school. To be fair, I had no interaction with management on the day, and the staff I did meet, Grill Tender, Car Park, minibus operators were great. Top Job Gents! The Toilet/Change facilities were clean and adequate. They're also doing a good job trying to keep people safe with measures for COVID etc. The management when trying to organise the trip are not great to be fair. Now there is constant change and flux at the moment regarding bookings and who can make it, who can't, but the booking is a shambles. Now for the Gripe; Nobody EVER answers the damn phone, there is no ability to leave a message and email replies are inflexible and to be frank, quite curt. I can't speak for others, but I drove 4.5 hours to be there, spent a lot of money and don't think it's too much to ask that management make you feel like your custom is valued and that they will help you in anyway possible. Not so, I'm afraid....... If you're local, it might be worth it, but I can't say I will be rushing back or eager to spend so much money there again. I need to stress, the day staff I interacted with from the Car Park, Grill, Compressor Room and the minibus drivers were ace, but the management or booking clerk (Kaye) let the side down.…
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Date of experience: November 2020
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Twin 700 metre zip wires over the water filled quarry so you and a friend can fly down the wires next to each other. Highly recommended. Looks like they do other interesting things here too!
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Date of experience: November 2019
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great place to get in the water, cafe is good, showers are hot, staff are friendly, air fills are available :)
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Date of experience: March 2020
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We booked our staff Xmas party .... at £15 a head with food it seemed a bargain..... we turned up just before 7, it was pouring with rain (not their fault I know!) we were shown to the marquee, it was lovely decorated but absolutely FREEZING!!!! You had to queue up for food.... they come out in courses so each new course came with a new queue ... this was actually ok and the food was actually really nice .... but sat at low tables on benches with no backs in the freezing cold wasn’t my favourite!! We were home and in bed by 10:30! All with hot water bottles!!! Others in our group stayed and said it warmed up later but 3 and half hours in the cold finished me and friends off!…
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Date of experience: December 2019
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