Ashford Designer Outlet
Ashford Designer Outlet
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
10:00 AM - 6:00 PM
About
Find your favourite brands at up to 60% off, all year round. Within our beautiful settings, you'll find cafes, restaurants, a children's adventure play area and over 100 boutiques. Our wide range of stores includes designer brands such as Boss, Calvin Klein, Coach, Maje, Michael Kors, Polo Ralph Lauren and Sandro. Fashion brands such as Abercrombie & Fitch, AllSaints, Hollister, Levi's, Reiss and Ted Baker. Athletic labels such as Nike, Adidas, Asics and Under Armour and high-street favourites such as M&S and Yankee Candle.
Suggested duration
More than 3 hours
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Top ways to experience Ashford Designer Outlet and nearby attractions
The area
Address
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Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
161 within 3 miles
Attractions
57 within 6 miles
See what travellers are saying
- Kami D1 contributionBad StarbucksAwful staff attitude rolled eyes at me after I asked a question regarding a severe allergy. Appalled by this. She then proceeded to make nasty faces and gesture towards other colleagues after I had walked away. Very rude.Visited May 2023Travelled as a coupleWritten 1 May 2023
- TimeTraveler1stLondon, United Kingdom568 contributionsRude Churros VendorWe’ve been regularly visiting this outlet for the past five years after moving to Kent it’s wall managed and we’ll organise clean and generally well maintained. But the manager or staff trainer of the Wagon Selling Churros the Spanish Sweet really upset my wife today. She shouted at her to get back in line after the young man serving ask us watch we would like first you have to pay she shouted out as if we were children waiting in her queue. Both of us in senior years but by no means without out faculties should have a little more respect shown but she was upset with everyone it seemed. After this dog bit back she showed no remorse shame. There was nobody to contact on the wagon so Ashford you need to deal with your street vendors the do not have a licence to be rude and there employers need reminding of that fact. Having spent a nice day an a pot of money shopping and dining on your site this king of memories we can do without.Visited June 2023Travelled as a coupleWritten 17 June 2023
- Pete SSwindon, United Kingdom14 contributionsA nice time, even if you don't want to shopLots of high end shops. Parking was very easy. We parked our motorhome in the coach park. Guest Services has a dog water fountain nearby. There is also rumour that doggie biscuits are sometimes offered. The place was clean and tidy. Cleaning staff were sociable, engaging and polite. I spotted a chap with a bubble gum removal machine, indicating attention to detail is high. My wife enjoyed the shopping and I enjoyed a slow circular walk around this large shipping venue.Hi there! Thank you for taking the time to leave us a review! We are so glad you and your wife enjoyed visiting our beautiful centre. The rumours are true... we do have little treats for our furry visitors and love welcoming them into Guest Services! We take great pride in our cleanliness so its lovely to hear such positive feedback about our hardworking team we have here. We hope to see you again soon! Take care, Charley @ Guest ServicesWritten 14 September 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2023Travelled with familyWritten 4 July 2023
- Vincenzo C3 contributionsPizza express is not an italian pizza.This is a fake Italian Pizza. In UK they should remove the flag of Pizza Express and the company should be stopped to claim in their propaganda and advertising that they offer “Italian Pizza”. Only few restaurant in Uk can offer a good and real Italian pizza. Fake Italian dough and fake Italian mozzarella.Hi there, Thank you for your review. We are sorry to hear your Pizza Express experience wasn't what you were expecting. We take all feedback on board and we shall pass this onto the relevant department. Kindest Charley @ Guest ServicesWritten 14 September 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited September 2023Travelled with familyWritten 5 September 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.0
1,383 reviews
Excellent
522
Very good
510
Average
239
Poor
53
Terrible
59
Derk
2 contributions
Nov 2023 • Solo
Old tomatoe sauce crumbs on table, slow service, I think I was drinking coffee, who knows. All this at ten o'clock in the morning.
Written 13 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you for taking the time to leave us a review.
We are sorry to hear that your experience was not quite as you had hoped. We take all feedback onboard - and will ensure that this is passed on to the correct team.
Kindest
Charley @ Guest Services
Written 14 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
49sunshine
Cardiff, UK249 contributions
Sep 2023
Large designer outlet with plenty of parking but for us the best thing about it was the living walls which were well maintained and a joy to the environment
Written 29 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello!
Thank you so much for your review! We are very proud to boast Europe's Largest Living Wall in our centre and love that our guests enjoy it as much as we do. e are glad you enjoyed your visit and we look forward to seeing you again soon :)
Kind Regards
Charley @ Guest Services
Written 7 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose S
2 contributions
Aug 2023 • Couples
A really great variety of shops. So much to see and could have spent so much! Stores from designers to high street….. and I didn’t even realise there were Haribo stores!! A great day out all round
Written 27 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi!
Thank you so much for a lovely review. We pride ourselves on our brilliant mix of brands within the centre and I am glad you enjoyed looking around all of them!
Haribo is definitely a favourite of ours too...sometimes too hard to resist.
We look forward to seeing you visit again soon.
Kind Regards,
Charley @ Guest Services
Written 7 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vincenzo C
Grand Gaube3 contributions
Sep 2023 • Family
This is a fake Italian Pizza.
In UK they should remove the flag of Pizza Express and the company should be stopped to claim in their propaganda and advertising that they offer “Italian Pizza”.
Only few restaurant in Uk can offer a good and real Italian pizza.
Fake Italian dough and fake Italian mozzarella.
In UK they should remove the flag of Pizza Express and the company should be stopped to claim in their propaganda and advertising that they offer “Italian Pizza”.
Only few restaurant in Uk can offer a good and real Italian pizza.
Fake Italian dough and fake Italian mozzarella.
Written 5 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you for your review.
We are sorry to hear your Pizza Express experience wasn't what you were expecting. We take all feedback on board and we shall pass this onto the relevant department.
Kindest
Charley @ Guest Services
Written 14 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Honey P
Kent, UK1 contribution
Aug 2023 • Family
Everything was good we had been to clarks then we decided to go to the Yankee Candle shop we wanted to but some candles, there was a lady who worked there pricing the candles,we asked her the price of the candles but she rudely ignored us and talked to other people to ask them whether they were paying, cared more about them and totally ignored us so we moved on to the haribo shop instead.
Written 30 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you for taking the time to leave us a review.
We are sorry to hear that your experience was not quite as you had hoped. We take all feedback onboard - and will ensure that this is passed on to the correct team.
We hope you enjoyed the rest of your visit, and were able to get a few sweet treats from Harbio.
Thanks again and we look forward to welcoming you again soon.
Kindest
Emily @ The Ashford Guest Service Team
Written 31 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kanikkam T
London, UK2 contributions
Aug 2023 • Family
I went to Michael Kors to buy a bag, great brand, awesome prices! I also went to Coach to buy another bag, same deals, nice discount
Written 26 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi there,
Thank you so much for taking the time to leave a review! We are really pleased to hear you found a new bag in Michael Kors!
We look forward to welcoming you again soon,
Kindest
Emily @ Ashford Guest Service Team
Written 31 August 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
GlobeTrotting252625
London, UK2 contributions
Jul 2023 • Family
Fab place - highly recommend. Its a good.location- wasy to park and well set out. Perfect mixture of shops and restuarants.
Written 20 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi There!
Thank so much for taking the time to leave a review!
I'm so glad you managed to find our parking easy well laid out. Being located so close to the train station and the motorways to London is a huge plus for us and we love welcoming guests from all over the country.
Cant wait to see you again soon!
Kind Regards,
Charley @ Guest Services
Written 7 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Felicity
2 contributions
Aug 2023 • Solo
The paving slabs are wobbling. I saw them today being scraped out from the sides causing them to be all wonky. Why are they doing that ? They are causing such a lot of damage and costing someone so much money. It is luxurious at ashford designer outlet and I like going there it is nice and quiet and it is s shame for idiots to ruin it like they do everything else
Written 16 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David R
Margate, UK115 contributions
Aug 2023 • Couples
Always love coming to the outlet for absolute bargains. Nike and Lyle & Scott are two of my favourites for buying things I'd usually pay twice or triple the price for in non outlet stores. Lots of shops to look around and parking is decent at £2 for up to 4 hours
Written 7 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi David!
Thank you for a great review! Everyone loves a bargain don't they?
The beauty of an Outlet centre is the amazing discounts we receive every day. Look out for special event days coming up where you can save even more on our already brilliant outlet prices!
We look forward to seeing you for more bargains soon :)
Kind Regards,
Charley @ Guest Services
Written 7 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cowandgate
86 contributions
Jun 2023 • Business
Amazing choice of bargains the dr marten shop was fab Also loved the cath Kidston shop a bit too much and filled the boot with items up to 75% off ! Haribo shop big hit with teenagers could have spent all day here
Written 26 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hiya,
Thank you so much for leaving a great review!
Dr Marten's and Haribo are firm favourites here in our Guest Services team so we are not surprised you loved them too.
Looking forward to seeing you and your fellow Haribo lovers soon!
Kind Regards,
Charley @ Guest Services
Written 7 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Do you still offer Blue Light/Emergency Services discount? Previously you issued a ‘Privilege Card’ and then moved onto the ‘McArthur Glen Club’ however do not see this offer any longer? If you do still offer discount how do you redeem it?
Ashford_Outlet
Ashford, UK2 contributions
Hi
Apologies for the delay.
A number of stores do accept the blue light card, however, if you join the McArthurGlen Club, we can issue you a digital blue light discount pass, valid for 1 year and accepted by the majority of our stores.
The pass will list all the participating brands.
Please call into Guest Services on your next visit & we will set you up.
Have a lovely evening.
benjamint10201
1 contribution
Hi there,
I work at the outlet and I heard there could be a staff discount card that you can pickup from Guest Services, and I wanted to check if this is actually the case?
Cheers
Ashford_Outlet
Ashford, UK2 contributions
Hi
As a valued member of the centre team, you are entitled to a 10% off Brand Partner Pass. Please visit Guest Services for more information.
Many thanks
Can you hire mobility scooter if so how much is it and can i pay for it on the day? How long in advance do you need for me to be able to hire it.
Thank you.
Martine Lucas.
Ashford_Outlet
Ashford, UK2 contributions
Good Afternoon Martine, thank you for reaching out to us. We do have mobility scooters on offer in the centre, we recommend booking them in advance as we only have 2 motorised scooters on site. You can do this by either calling us on 01233895900. I hope this answers your question, if you have any further questions then please don't hesitate to contact us. We look forward to seeing you in the centre soon! Kind Regards, Guest Services
Lee C
Shoeburyness, UK15 contributions
Hi, does anyone know if the stores have their fitting rooms open? Thinking of bringing the kids down next week. Cheers
Ashford_Outlet
Ashford, UK2 contributions
Good Afternoon,
Most of our stores will have their changing facilities open however we do recommend that if you have any specific stores that you will be trying clothes on in to call them beforehand on their direct phoneline which you can find on our wesbsite.
We look forward to seeing you in the centre soon!
Kind Regards,
Guest Services
We were planning to come down weekend after next. Can you confirm whether you are open as now designated tier 3. Thanks
Victoria
London, UK28 contributions
Hello, during tier 3 all the non essential shops have been closed. I am not really sure but I think it will be the case also this time.
cornishpasty672161
Whitefield, UK214 contributions
Is there any public seating
Ashford_Outlet
Ashford, UK2 contributions
Hi, We have benches dotted around the centre, and if its not raining then you can sit on the concrete wall around the centre too. Thanks, ADO
Tony W
1 contribution
Is disabled parking free and for how long?
Ashford_Outlet
Ashford, UK2 contributions
Hi, for our visitors with a blue badge parking is free for the duration of the centre opening times. ADO
Jhumphr
Martlesham Heath, UK2 contributions
I tried to check on your website as to which shops are dog friendly but all that came up was the full list of shops. Is there anywhere where we can check
AlbertoGuidoTel-Aviv
Tel Aviv, Israel305 contributions
I am not sure, but all shops should be dog friendly.
andrew b
London, UK10 contributions
What is parking like?
Sally & James
Burntwood, UK191 contributions
Brilliant plenty of spaces and disabled parking.
I recently went to the outlets with my dog.All the shops i went in welcome dogs.
The shops that don't allow should have a notice on their doors.
Also coffee shops
Danny
Minster on Sea, UK21 contributions
Agree 👍
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Claim your listingASHFORD DESIGNER OUTLET: Tickets, Tours & Things to Know (with Photos)
Frequently Asked Questions about Ashford Designer Outlet
- Hotels near Ashford Designer Outlet:
- (0.85 mi) Travelodge Ashford Town Centre
- (0.61 mi) Hampton by Hilton Ashford International
- (1.98 mi) Broadhembury Caravan and Camping Park
- (1.06 mi) Premier Inn Ashford Central hotel
- (0.80 mi) Sue and Jim's B and B
- Restaurants near Ashford Designer Outlet:
- (0.02 mi) Caffe Nero - Ashford McArthurGlen
- (0.11 mi) Groves Coffee Shop & Restaurant
- (0.05 mi) Pret A Manger
- (0.15 mi) Pizza Express
- (0.18 mi) Wagamama
- Attractions near Ashford Designer Outlet:
- (0.19 mi) Lindt Chocolate Shop
- (1.08 mi) Pressure Point Escape Rooms
- (0.65 mi) The Curious Brewery
- (0.82 mi) WalkingWomen
- (0.48 mi) The Locomotive