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Bannatyne Health Club & Spa - Weybridge

The Weybridge Health Club Walton Lane, Weybridge KT13 8QA, England
+44 1932 237770
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Review Highlights
Lovely experience, disappointing experience

I went to the spa today with my partner as we got a voucher for 30 minute treatment each- the girl... read more

Reviewed 3 days ago
641zom
,
Rottingdean
via mobile
Tell Duncan “I’m out”

Unwelcoming, unprofessional, terrible service, lack of facilities, freezing pool, underwhelming... read more

Reviewed 6 days ago
Moira S
via mobile
Read all 185 reviews
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Overview
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Immerse yourself in the luxurious surroundings of the Weybridge Health Club & Spa, set in 30 acres of peaceful Surrey countryside. Leave behind the hectic pressures of everyday life and enter our tranquil retreat to let your stresses melt away. Indulge in a pampering spa therapy which draws on ancient rituals with modern day touches, to create the perfect balance of old and new to restore vitality and replenish your body's essential energies. Our spa treatments menu includes an extensive range of: Massages Facials Pedicures & manicures Waxing Bio Sculpture Nail treatments Dermalogica facials Jessica manicures Pedicures Why not treat yourself to the ultimate me time Pamper Package that can include a glass of wine and lunch with your treatments? Or take a group of friends and make it a day of indulgent luxury. Whatever your needs the Weybridge Health Club & Spa is the perfect retreat. A warm welcome awaits you seven days a week. The Weybridge Health Club & Spa is open to members and non-members. We do recommend booking in advance to avoid disappointment
  • Excellent46%
  • Very good22%
  • Average11%
  • Poor9%
  • Terrible12%
Travellers talk about
“changing rooms” (16 reviews)
“my mum” (14 reviews)
“hydro pool” (7 reviews)
Closed Now
All hours
Hours Today: 09:00 - 17:00
Suggested Duration: 2-3 hours
LOCATION
The Weybridge Health Club Walton Lane, Weybridge KT13 8QA, England
CONTACT
Website
+44 1932 237770
Write a Review
Reviews (185)
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1 - 10 of 185 reviews

Reviewed 3 days ago via mobile

I went to the spa today with my partner as we got a voucher for 30 minute treatment each- the girl who did our treatments was so lovely and I don’t have a bad thing to say about her! She was very professional and very...More

Thank 641zom
Reviewed 6 days ago via mobile

Unwelcoming, unprofessional, terrible service, lack of facilities, freezing pool, underwhelming food. Good job the company at my long anticipated spa day was exceptional!

3  Thank Moira S
Reviewed 1 week ago via mobile

My friend and I spent a lovely few hours together at this Bannatyne health club and spa. We went as part of a Virgin Pamper Package which included use of all the facilities and a half hour foot massage treatment. We arrived and were greeted...More

Thank GeorgiePorgie78
Reviewed 2 weeks ago

I have been to the spa several times before and never been disappointing, I have had manicures pedicures, eyebrow and eyelash treatments I usually have Rebecca who is so lovely caring and very keen to fulfil your wishes, all the girls I have seen have...More

1  Thank Wendy K
Reviewed 3 weeks ago

It was recently bought by the Bannatyne group. There have been some cosmetic changes but even these were not fully finished. The corridors are dirty. Not the staff as I saw one girl really doing a good job, it is just not cleaned often enough....More

1  Thank Robert C
Reviewed 3 weeks ago via mobile

This was a groupon spa pedicure voucher...rather unwelcoming and tatty reception area as is "the lounging area"! The tables were dirty and untidy with a mouldy plastic ceiling covered in condensation. The therapist arrived and offered me a fruit tea which is a nice added...More

Thank Marnie K
GM W, Manager at Bannatyne Health Club & Spa - Weybridge, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to review Bannatyne Spa Weybridge, we are grateful for all feedback as we as a Club are always looking for ways to improve. I have shared your feedback with the team and will endeavour to conquer the challenges. I...More

Reviewed 4 weeks ago via mobile

I booked a spa day for my mums birthday and am really disappointed by how down hill this place has gone. We have been here a couple of times before and have always had a lovely, relaxing experience; this was before it became part of...More

1  Thank MrsMcEv17
GM W, Manager at Bannatyne Health Club & Spa - Weybridge, responded to this reviewResponded 3 weeks ago

GM W, Manager at Bannatyne Health Club & Spa - Weybridge, responded to this review, 31 Oct 2017 Firstly, please accept my sincere apologies for your obvious frustrations; Wherever possible we endeavour to resolve issues at the earliest opportunity. I am disappointed to hear about...More

Reviewed 4 weeks ago via mobile

Bought a voucher for a 40 minute treatment and afternoon tea as a present for my mum. Honestly what a complete waste of money. Firstly this isn’t a spa as marketers it’s a health club with some treatment rooms. Rather than having 40 minute treatments,...More

3  Thank miniperson
GM W, Manager at Bannatyne Health Club & Spa - Weybridge, responded to this reviewResponded 3 weeks ago

Firstly, please accept my sincere apologies for your obvious frustrations; Wherever possible we endeavour to resolve issues at the earliest opportunity. I am disappointed to hear about your bad experiences at Bannatyne Health Club and Spa Weybridge, however, this being said, we are grateful for...More

Reviewed 20 September 2017

There are NO therapists here at the moment who are qualified to give a full body massage. I rang to book for 2 people, arranged day, date, and time, was about to pay, and thankfully lost my phone signal. When I rang back I spoke...More

3  Thank Christine B
Reviewed 14 August 2017 via mobile

I had booked 2 lava shells massages for 55 mins out of many choices in the deal that I chose and full use of the facilities for my husband and I. I received an email after paying telling me that I can't have the lava...More

2  Thank Hannah E
GM W, Manager at Bannatyne Health Club & Spa - Weybridge, responded to this reviewResponded 8 September 2017

Thank you for taking the time to review Bannatyne Spa Weybridge. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome...More

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