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+1
Really enjoyed our day here .We saw plenty of staff cleaning the rides between each go .The staff were chatty and friendly. The cracker package was really good value for money ,the rides, a show with food, a train ride and a gift from Santa .Yes there was queues for the rides but where don't you queue these days .We would definitely recommend and will definitely be returning next year .Thanks for a festive day out.…
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Date of experience: December 2020
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Absolutely do not go here. There was a SERIOUS lack of Covid measures in place. The really nice lady at the entrance took our temperatures, but once in the there was no social distancing in place ( which I suppose staff can't inforce), and ZERO sanitisation of handles and bars between rides. The latter which the site are in control of is asolutely disgusting considering we're in a pandemic. The only person who cleaned between rides was the girl looking after the Pirate ship. We went on the big roller coaster, the caterpillar one, TOGO'S, tree top swings and the Pteranodon...... none were sanitised between. Thankfully we took our own sanitiser wipes to clean handles and bars. We left early and missed our train experience as we could not face the lack of Vovid measures in place. Farah…
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Date of experience: December 2020
1 Helpful vote
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I'm in shock at the state of this place. Absolutely filthy, no covid measurements in place and half the rides weren't even open. Zero effort put in for Xmas except some surreal grotto with a miserable member of stuff gyrating to Christmas songs. The place is SO run down I'm appalled at how hideous the entire experience was. Millions spent on a new accommodation setting but no idea who they think is going to go to that theme park. Horrendous.…
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Date of experience: December 2020
1 Helpful vote
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The worst theme park ever. Hardly any rides open. Certainly not 65% and then more closed at dusk without warning. Very very boring 2 hours now waiting for the train for Santa. Yet we paid the same as people with an earlier booking who had access to all rides. Food places shut. Dreadful day. Not to mention the worst ride access system in the country as the only theme park we’ve ever known who want a doctors letter (which doctors charge for) as proof of disability. Not equitable and not equipped for children with adhd who can’t queue for upwards of half an hour. Would not recommend. …
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Date of experience: December 2020
1 Helpful vote
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I took my 5 year daughter yesterday and the majority of the rides were closed, not value for money at all and caused large queues elsewhere. The whole place is looking tired and the walkways are in terrible condition. Pot holes and unevenness. My daughter took a good tumble running towards a play area. Not a great experience at all. Not recommended.…
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Date of experience: December 2020
1 Helpful vote
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