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Ross Labels Ltd.

Ledbury Road | Labels Shopping, Ross-on-Wye HR9 7QJ, England
+44 1989 769000
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Review Highlights
Lots of choice

Visit about every 2 months so that we can look for new things. Cafe and restaurant are much... read more

Reviewed 1 week ago
Shibastitcher
,
Worcester, United Kingdom
When alterations do not work for the better

I have been travelling from the north of England to Cardiff at least twice a year for the last 20... read more

Reviewed 2 weeks ago
Brian C
,
Wigan
Read all 138 reviews
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Overview
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Labels Shopping is where you'll find all your favourite brands under one roof. Situated in Ross Park just a 5 minute drive from Ross-on-Wye and 30 minutes from Hereford Town Centre. Shop for clothing, and homeware all under one roof. Visit our cafe for food and refreshments before explore the local area of Herefordshire.
  • Excellent33%
  • Very good29%
  • Average18%
  • Poor13%
  • Terrible7%
Travellers talk about
Closed Now
Hours
Hours Today: 09:00 - 17:30
Suggested Duration: 2-3 hours
LOCATION
Ledbury Road | Labels Shopping, Ross-on-Wye HR9 7QJ, England
CONTACT
Website
+44 1989 769000
Write a ReviewReviews (138)
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All reviews
"seafood bar"
in 11 reviews
"shopping experience"
in 7 reviews
"cafe restaurant"
in 6 reviews
"under one roof"
in 7 reviews
"farm shop"
in 4 reviews
"household items"
in 3 reviews
"outlet shops"
in 2 reviews
"cooked food"
in 2 reviews
"makes me wonder"
in 2 reviews
"individual shops"
in 3 reviews
"retail therapy"
in 3 reviews
"customer care"
in 2 reviews
"large choice"
in 2 reviews
"large portions"
in 2 reviews
"plenty of choice"
in 2 reviews
"third visit"
in 2 reviews
"couldn't fault"
in 3 reviews
Filter

1 - 10 of 138 reviews

Reviewed 1 week ago

Visit about every 2 months so that we can look for new things. Cafe and restaurant are much improved. Few floor staff to help with queries, and toilets are basic, but quite a few different outlets to buy from.More

Thank Shibastitcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 1 week ago

Thank you for taking the time to give feedback, we were happy to hear that you enjoyed your shopping experience with us at Labels Shopping. We have worked hard over the last few years to widen the variety of products on offer, to make sure...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I have been travelling from the north of England to Cardiff at least twice a year for the last 20 years. We always make for a stop at Labels of Ross on Wye before continuing to Cardiff. In the early days we we experienced improvement...More

1  Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 1 week ago

Thank you for taking the time to let us know your thoughts following your latest visit to our store, we were disappointed to learn that the store did not reach your expectations. Over the last few years we have developed the stores layout in response...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Lots of shops, mainly clothing and aimed for adults. I always find what I am looking for in M&Co. There's lots of parking and a very good cafe/restaurant. My quiche and salad was lovely and my partners burger came with lightly battered onion rings and...More

Thank Travelholic72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 2 weeks ago

We were delighted to hear your positive feedback regarding the store. We have made sure over the years to listen to customer feedback, which we then use to improve and enhance the store to improve customer experience. Your kind words regarding our cafe will be...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago

Stores well laid out plenty of room to get around with chair staff very friendly and helpful only disappointment the butcher's very small selection of meatMore

Thank saxonlad69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 2 weeks ago

We were delighted to hear your positive comments regarding the store and are glad that we could accommodate you. In regard to your comments on our Butcher's, we are always keen to hear customer feedback on improvements we can make to the store. We do...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018 via mobile

Not really good for younger people like me with only a couple of brands which I would personally browse. Seafood restaurant wasn't even full and service was very slow. The food however was very enjoyable and the menu would have catered a lot of people's...More

Thank Anna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 11 June 2018

Thank you for taking the time to let us know your thoughts following your visit to our store, we were of course disappointed to learn that the range of brands did not reach your expectations. In terms of the brand options within the store, we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

Situated just off the A40/A449 roundabout well signposted. A very large shopping outlet with restaurant. Plenty of car parking. Well worth a visit.

Thank Richard2369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 1 June 2018

We were delighted to hear you enjoyed your visit to Labels Shopping! We look forward to welcoming you back very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018 via mobile

The saying is ,a good place is hard to find., not in this case .it was hard to find, not having any signage along any road or round about .but having found it we were massively disappointed. By far the worst of its type. Poor...More

1  Thank scourser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Assistant at Ross Labels Ltd., responded to this reviewResponded 1 June 2018

Thank you for taking the time to let us know your thoughts following your visit to our store, we were of course disappointed to learn that the store did not reach your expectations. In terms of the brand options within the store, we are constantly...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2018

Eight of us ate breakfast here this morning. The food was delicious. Very good quality food all served together and piping hot. Staff were very efficient and attentive, especially in catering for one of our party's dair allergy. This was our third visit and each...More

Thank Janan3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing department at Ross Labels Ltd., responded to this reviewResponded 24 April 2018

We weren't delighted to hear that you enjoyed your experience with us! Your kind words with be passed on to our food team! We look forward to welcoming you back to Labels Shopping very soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018

We often pop into Labels as we live locally. Food seems to have gone downhill. Today's jacket potato had a skin like leather - just couldn't cut it and the inside was like jelly. Had a slightly sweet off flavour - must have been cooked...More

3  Thank Veronica H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing Department at Ross Labels Ltd., responded to this reviewResponded 6 April 2018

Thank you for taking the time to let us know about your experience in our cafe, your feedback, positive or negative, is extremely useful as it allows us to improve. We were disappointed to read that on this occasion the service and standards of food...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

We had a fabulous, best fish and chips ever in the Sea Food Bar at Labels. The chef was friendly and helpful as were the waitresses. The fish was fresh and the chips divine. Good portions and lovely surroundings. We loved it there and will...More

1  Thank Jayne D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
labelsoutlet, Marketing department at Ross Labels Ltd., responded to this reviewResponded 14 March 2018

We were delighted to hear you enjoyed your experience at our Seafood Bar and hear your positive feedback, your kind words will be passed on to the Director of food and the rest of the food team! During this month we have lots of new...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Lucy P
11 April 2017|
Answer
Response from labelsoutlet | Property representative |
Hello, Dogs are allowed on the Labels site, however only assistance dogs are allowed within the store We look forward to welcoming you
0
Votes
Jean W
12 November 2016|
AnswerShow all 2 answers
Response from labelsoutlet | Property representative |
Hello, Thank you for your recent query, at present all of our products are supplied by concessions, rather than being owned by Labels. As such we do not hold an inventory of products in-store so are unable to keep an up to... More
0
Votes
COURTUSER
12 March 2016|
Answer
Response from labelsoutlet | Property representative |
Hello, We open at 10am, for breakfast and browsing until 10.30am
0
Votes