Our ferry across in both directions was an absolute breeze thanks to the friendly, helpful staff and the easy comfortable travel. Want to say a special thanks to "Joe" who helped my friend and I get a space on a ferry from Lymington to Yarmouth as the date on our booking was set for a different day due to an error. We were very concerned we wouldn't across on the busy day with our children to the IOW but the staff ensured we were only delayed by an hour which was very kind and helpful of them - it made our adventure stress free and enjoyable. The surroundings are calm, accomadating, clean and easy to navigate.

Have used Wightlink four times in last year. Everytime have really enjoyed the crossing. The staff in the kiosk when you arrive and the staff on board really friendly. Booking online is very easy and we changed our departure time a couple of times online which was really handy to do.

Did a day trip with car from Lymington to Yarmouth, £72 for car and two adults with discount code from hotel. (Definitely search for discount codes) Went out on 10 am boat and returned on 16.30 boat. Went to Osbourne House (English Heritage) . This was the main purpose of our trip. Fabulous history of Queen Victorias bolt hole. We took advantage of an offer to join English heritage which then gave us free admission as well as access to other sites througout the UK. so seemed a no brainer. Great day out and would have stayed longer if we had the time.

If your driving to or from the Isle of Wight ,there are only 2 methods . Wightlink or red funnel, both or which are expensive . Regular travellers have the opinion of a book of tickets that saves ££££ If you're traveling once a year, hard cheese , you need to pay the full price ! Obviously weather conditions can mean delays , you can't blame wightlink for fog . But if there are cancellations due to staf shortages or mechanical problems , how much profit would they loose if they offered a free coffee as a gesture of good will ? It is what it is , a very old fashioned way of crossing a few miles of water, but as a tunnel will never be built , no point if moaning.

I took a trip from Lymington to Yarmouth and back yesterday. i would like to compliment everyone in lthe team who made this so enjoyable. The ticket man in the office, both lovely ladies in the cafe, the man on onshore boarding and the crew member boarding us both ways. All had such a fantastic attitude towards customers. I was amazed that every person I interacted with was friendly, happy and welcoming - this is so rare and a credit to your company - thank you for a very pleasant trip.

We are regular users of Wightlink, usually on the Yarmouth to Lymington service. The ferries are punctual, run with efficiency, very clean, and the booking app is easy to use. The smaller Yarmouth ferry is enhanced by the friendliness of the port staff, giving it a real sense of a ‘local’ service. It’s a pleasure to travel with Wightlink.

Arrived in plenty of time to catch our pre booked ferry. Main toilets out of order, 2 portaloos which were absolutely disgusting and totally unsuitable for disabled person so long wait to till I could use on board disabled toilet. Coffee in a disposable cup £4. Smooth crossing. 1

As a regular traveller from the Island to the mainland, I frequently use Wightlink and have consistently found the service to be excellent, aside from the cost (I get discount - which helps... abit). I can't fault this service I'm afraid. I have travelled heavy and light and when I have travelled heavy and struggled with bags, the staff have always stepped up and helped me. If I have raced to the finish line to get the ferry, staff have always been so courteous and kind. I have travelled with Red Funnel, and Wightlink are by far brilliant in comparison. Staff onboard are great, friendly and swift with serving passengers from the short journey to and from Yarmouth. My only gripe and this is not the fault of WL, at busier peak times, dogs have taken up seats that a paying passenger could be using. (I am a massive dog lover btw). Can this be monitored without causing an argument with lack of common sense dog loving owner, no idea but worth a moan. Only seems to happen during holiday season. Brilliant service from my point of view.

So I messed up the booking. We arrived for the 7am sailing from Yarmouth only to find I had booked the return ticket the wrong way around. We were booked on the 6:55am from Lymington!! Not good as we had an appointment that we would miss if we had to get a later ferry. The lovely woman on duty came to the car explained my mistake and then went away to sort it out. She got us on the 7am ferry and rebooked our return for later that day. There was no fuss no extra charges just smiling excellent service. Thank you to that helpful member of staff 7am sailing Monday 15th April 2024

While waiting for a ferry across to the IOW we had 45 minutes to kill. We spent the time watching the two staff members behind the counter. Firstly the lady blew her nose on a tissue and then served customers without washing her hands. Then the guy ate his snack, again wiping his mouth and beard after eating. He too didn’t wash his hands. Appalling for food staff.