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Snowtrax

Closed Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Review Highlights
Bacon butty in Bistro

Stopped off at the Alpine bistro for quick butte and coffee. All in all very good, loads of bacon... read more

Reviewed 3 weeks ago
Howard N
,
Bournemouth, England, United Kingdom
First time visiting- ringos.

Well We had amazing time and 4 of us really got tired and happy. We specially only went there for... read more

Reviewed 3 weeks ago
joo31
,
London, United Kingdom
via mobile
Read all 238 reviews
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Traveller Overview
  • Excellent45%
  • Very good31%
  • Average13%
  • Poor7%
  • Terrible4%
Travellers talk about
“ski bobs”(39 reviews)
“birthday party”(21 reviews)
“ski slopes”(9 reviews)
About
Everyone is welcome at Snowtrax, from those wishing to improve their skiing skills to the outright novice looking for ski or snowboard lessons. You don’t even need to hit the slopes to have a great time, just relax in our Alpine Bar & soak in the...more
Closed Now
Hours Today: 10:00 - 22:00
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Contact
Matchams Lane | Hurn, Christchurch BH23 6AW, England
Website
+44 1202 499155
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Reviews (238)
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LanguageEnglish
103
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Show reviews that mention
All reviews ski bobs birthday party ski slopes great fun dry slope rubber rings alpine park play area party room pirate ship per child kids love half term year olds ringos lesson snowboarding
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1 - 10 of 236 reviews
Reviewed 3 weeks ago via mobile

Took my family skiing bad experience staff rude and unhelpful food cold and incomplete and I took my baby into the kids corner what a unhigenic place!! Should this place really be for kids! Staff outside were swearing at each other. I recommend a health...More

Date of experience: March 2019
Thank alex w
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review your visit Alex. We absolutely would like some more information about your visit so that we can clarify a few of your points internally. It is, without doubt, not an experience that our loyal customers have come...More

Reviewed 3 weeks ago

Stopped off at the Alpine bistro for quick butte and coffee. All in all very good, loads of bacon in a burger bap, just the ticket on a cold morning. Well done.

Date of experience: January 2019
Thank Howard N
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 3 weeks ago

Thanks for your Review Howard! We're glad you enjoyed our locally sourced bacon and Pelican Rouge barista Coffee :)

Reviewed 3 weeks ago via mobile

Well We had amazing time and 4 of us really got tired and happy. We specially only went there for ringos ride. It was great but I would maybe think that the place has been in better shape in past. I dont know but seems...More

Date of experience: February 2019
Thank joo31
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 3 weeks ago

Thank you for your review of your recent visit to Snowtrax. The Ringos are one of our most popular activities - so we're happy to hear you enjoyed them! As a business, we constantly look to reinvest into our activities and the centre as a...More

Reviewed 9 February 2019

My wife had her first ski lesson here a few weeks ago (20th January 2019). She was doing everything right - weight forward, feet apart, knees slightly bent etc, when the tip of one of her skis caught on the matting and threw her forward...More

Date of experience: January 2019
1  Thank RyanBull
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 2 weeks ago

Thank you for your feedback Ryan. I believe one of the Directors has been in touch directly with you to get some more information.

Reviewed 4 January 2019 via mobile

3 kids doing ringos for one hour with 2 meals cost £50. Which I wasn’t expecting and really overpriced. Ringos staff didn’t really pay attention to the kids as they went down so parents were helping out. Bar was understaffed but the were staff very...More

Date of experience: January 2019
1  Thank 4dwarfs
Reviewed 28 November 2018 via mobile

Took my son for his first snowboard lesson with Pat, whilst I had a recap on the adjacent slope. It’d been a while but the surface was fine to board on and I loved it. Will had a great lesson and Pat was fantastic, he...More

Date of experience: November 2018
Thank C J
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 10 December 2018

Thank you so much for your glowing review of our services - and of course our epic instructor Pat. Your praise has been passed on to Pat and we look forward to seeing you all again in the future!

Reviewed 7 November 2018

This surface has to be skied, to be believed! The Base is a Hi-Spec plastic polymer. Smooth, with the water-lubricant jets built-in and flush with the surface. Get used to speed and then let- it- Rip. Never tried reverse plough? Set it up: easy slope...More

Date of experience: November 2018
Thank DaveW01
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 8 November 2018

Thanks for your in-depth review Dave! We're so happy to hear you enjoyed everything about your experience today. Our surface is actually called Proslope - we're also the manufacturer of the surface and the primary test centre. Your feedback will be passed on to the...More

Reviewed 1 October 2018 via mobile

Once again snowtrax done my child’s party very well. My older son has had his party here a few years ago, 2 years running......then younger ones turn. Still excellent at running this party. Was on a Sunday lunchtime. Very busy with lots going on all...More

Date of experience: October 2018
Thank Spikiskeet
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 3 October 2018

Thanks again for choosing Snowtrax as your birthday party destination! We’re really happy to hear the children had a great time and the parents were impressed with our service 🙂

Reviewed 12 September 2018 via mobile

We couldn't have had a better instructor, Helen explained & demonstrated techniques, also made things fun along the way. Many thanks for a great 2 X 3/4 hour sessions.

Date of experience: September 2018
Thank bowfingersjs
AndrewM10026, Manager at Snowtrax, responded to this reviewResponded 13 September 2018

Yes! This is fantastic to hear :) we're really happy that you enjoyed your refresher lessons.

Reviewed 31 August 2018

It's okay to take the kids when there is an offer on to make the cost more acceptable but to pay full price isn't worth it. The staff just seem to be uninterested and just chat to each other. They could interact with the customer...More

Date of experience: August 2018
Thank Marty H
Andrew M, Manager at Snowtrax, responded to this reviewResponded 5 September 2018

Hi Marty! Thank you for your feedback. It's really upsetting to hear that a member of our slope team that day didn't appear to have tended to your daughter. Our reception team are first aid qualified and would certainly have made sure your daughter was...More

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Questions & Answers
Ask a question
Demelza S
28 July 2018|
AnswerShow all 2 answers
Response from Nick W | Property representative |
Hi Demelza, thanks for getting in touch. I'm really sorry but we only allow guide dogs on the premises. We have reviewed this policy a number of times, as a busy family attraction with a lot of young children visiting... More
0
Votes
859ianf
18 March 2018|
Answer
Response from adam h | Property representative |
Hi Ian Thanks for getting in touch. Yes, we do offer Private Lessons and these are bookable online at snowtrax.eu Thanks Adam
0
Votes