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Open today: 09:00 - 05:30
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Review Highlights
Service with a smile and excellent bikes

Thanks to Jon and the team. Our group are not regular cyclists but most agreed that if they had... read more

Reviewed yesterday
Neil M
First time visit to New Forest Park

On the second day of our trip we hired two 29" mountain bikes from Cyclexperience. I booked online... read more

Reviewed 2 days ago
dipendra2018
,
Wickford, United Kingdom
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Traveller Overview
  • Excellent82%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hired bikes”(21 reviews)
“mountain bikes”(21 reviews)
“off road”(10 reviews)
About
Welcome to Cyclexperience Brockenhurst, the cycling hub of the New Forest. You can reach us by road or rail before we send you on one of our adventure cycling trails. Jump on a 'Bike to Beaulieu', go down to the 'Ornamental Woods', visit 'Burley on...more
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Hours Today: 09:00 - 05:30
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Suggested duration: More than 3 hours
Contact
| Southside Station Car Park, Brockenhurst Rail Station, New Forest, Brockenhurst SO42 7TW, England
Website
+44 1590 624808
Reviews (259)
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1 - 10 of 256 reviews
Reviewed yesterday

Thanks to Jon and the team. Our group are not regular cyclists but most agreed that if they had bikes of that quality (hard tails with disc brakes) then they would ride more often. We would have completed the relatively flat 11 mile route (east...More

Thank Neil M
Reviewed 2 days ago

On the second day of our trip we hired two 29" mountain bikes from Cyclexperience. I booked online before arriving so the process was very slick when we arrived. It was a case of discussing the best routes for the time we had and signing...More

Thank dipendra2018
Reviewed 4 days ago

Booked online for 5 x adults and selected bikes from a well laid out and easy to use website & booking system. On arrival the staff were very friendly, professional and informative, the bikes were ready and we were off cycling within minutes! Great bikes,...More

Thank Craig L
Reviewed 4 days ago via mobile

Have used these guys multiple times... in fact every visit to the New Forest over the last 5 years. I can’t fault their service and desire to please their customers and help them enjoy a memorable and enjoyable bike ride. Over the years we have...More

Thank Jonny M
Reviewed 4 days ago via mobile

Rented a few times from the Brockenhurst shop. People are pleasant and facilities are modern and smart. The bikes are very hit and miss. Okay for a short casual ride but for anything serious would look elsewhere. Last few visits the bikes have been old...More

Thank Jayyay
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 2 days ago

Hi Jayyay Sorry for the mediocre experience, I nearly choked when I saw thew words 'budget rental'! We do offer premium bikes at a slightly higher price and also much better bikes at even greater cost. Our standard bikes are still £450 retail value so...More

Reviewed 2 weeks ago

I’ve worked in the cycling industry so feel pretty well qualified to say this is a very very well run business. As customers we were extremely impressed with the whole set up. The staff were extremely helpful and friendly. The whole thing is really well...More

Thank Jaystand31
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hi Jay! Thanks for giving a review from a different perspective! We're always looking to improve the service we provide & using slim in the tyres is just one way we've made improvements for the 2018 summer season. Thanks for coming to visit us here...More

Reviewed 2 weeks ago via mobile

A thoroughly enjoyable day!! The girl we booked the cycles with was so very helpful & did not rush us. Hired electric bikes which made the hills just that little bit easier to get up. Would highly recommend!!

Thank dbick2017
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello, Thank you for your lovely review! Glad you have a nice time on our electric bikes! Thanks for recommending us. Best wishes Jon

Reviewed 3 weeks ago via mobile

My husband and planned a list minute trip to The New Forest! We decided to hire a bike for the day. This location was perfect. Easy parking, fabulous staff. Really quick to hire the bikes less then 10 minutes. We was supplied with a map,...More

Thank anneliesebridges
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hi Anneliese, Thank you for taking the time to review & recommend us after your visit to the New Forest. Your review covers all the reasons why cycling is the best way to explore the area, great scenery, the animals, nice village pubs & a...More

Reviewed 4 weeks ago

Great quality bike and equipment. The staff were great, really helpful and knowledgable. I rented a bike to ride around the Isle of Wight for the day. They are clearly set up for experienced riders and beginners alike. I would highly recommend. D

Thank Hughesfamily_13
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Family Hughes! Thanks for leaving such a super review. You're right we like to think we cater for experienced riders as well as people that haven't riden in years. Hopefully you'll come & visit again soon. Many thanks Jon

Reviewed 6 June 2018

Iliyana was an absolute pleasure from the moment we walked in. She was incredibly helpful when helping us choose a suitable bike. The guys where we collected the bikes were super relaxed and helpful too and gave us all the necessary equipment for our route...More

Thank Louise B
Jontr1, Owner at Cyclexperience, responded to this reviewResponded 11 June 2018

Hello Louise! Superstar Iliyana strikes again! Great to hear you had a fun day out on our electric bikes. Thank you for taking the time to leave a review, I'll pass your nice comments on to illy. See you again soon, Best wishes Jon

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