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Cyclexperience

| Southside Station Car Park, Brockenhurst Rail Station, New Forest, Brockenhurst SO42 7TW, England
+44 1590 624808
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Review Highlights
Fabulous day!!

Booked online for 5 x adults and selected bikes from a well laid out and easy to use website... read more

Reviewed 3 days ago
Craig L
,
Wokingham
Family Cycling

Have used these guys multiple times... in fact every visit to the New Forest over the last 5 years... read more

Reviewed 3 days ago
Jonny M
via mobile
Read all 257 reviews
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Welcome to Cyclexperience Brockenhurst, the cycling hub of the New Forest. You can reach us by road or rail before we send you on one of our adventure cycling trails. Jump on a 'Bike to Beaulieu', go down to the 'Ornamental Woods', visit 'Burley on your Backside' try a tandem for two on the 'Lyndhurst Loop' or even take a 'Seaside Cycle'. There are over 100 miles of off road, gravel forest cycling tracks to explore so you are bound to spot some of our favourite characters....Ponies, donkeys, deer, cows and pigs roaming free. Follow in our tyre tracks and make your first exploration into the Forest, just as we did 23 years ago!
  • Excellent82%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“hired bikes” (21 reviews)
“mountain bikes” (21 reviews)
“off road” (10 reviews)
Closes in 27 min
Hours
Hours Today: 09:00 - 05:30
Suggested Duration: More than 3 hours
LOCATION
| Southside Station Car Park, Brockenhurst Rail Station, New Forest, Brockenhurst SO42 7TW, England
CONTACT
Website
+44 1590 624808
Write a ReviewReviews (257)
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All reviews
"hired bikes"
in 21 reviews
"mountain bikes"
in 21 reviews
"off road"
in 10 reviews
"new forest"
in 80 reviews
"puncture repair kit"
in 9 reviews
"cycle route"
in 6 reviews
"inner tubes"
in 5 reviews
"these guys"
in 8 reviews
"the staff were extremely helpful"
in 3 reviews
"child seat"
in 6 reviews
"working order"
in 3 reviews
"bike lock"
in 5 reviews
"station car park"
in 4 reviews
"great advice"
in 4 reviews
"oak inn"
in 4 reviews
"quality bikes"
in 5 reviews
"brilliant service"
in 3 reviews
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1 - 10 of 254 reviews

Reviewed 3 days ago

Booked online for 5 x adults and selected bikes from a well laid out and easy to use website & booking system. On arrival the staff were very friendly, professional and informative, the bikes were ready and we were off cycling within minutes! Great bikes,...More

Thank Craig L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Have used these guys multiple times... in fact every visit to the New Forest over the last 5 years. I can’t fault their service and desire to please their customers and help them enjoy a memorable and enjoyable bike ride. Over the years we have...More

Thank Jonny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago via mobile

Rented a few times from the Brockenhurst shop. People are pleasant and facilities are modern and smart. The bikes are very hit and miss. Okay for a short casual ride but for anything serious would look elsewhere. Last few visits the bikes have been old...More

Thank Jayyay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded yesterday

Hi Jayyay Sorry for the mediocre experience, I nearly choked when I saw thew words 'budget rental'! We do offer premium bikes at a slightly higher price and also much better bikes at even greater cost. Our standard bikes are still £450 retail value so...More

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Reviewed 1 week ago

I’ve worked in the cycling industry so feel pretty well qualified to say this is a very very well run business. As customers we were extremely impressed with the whole set up. The staff were extremely helpful and friendly. The whole thing is really well...More

Thank Jaystand31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hi Jay! Thanks for giving a review from a different perspective! We're always looking to improve the service we provide & using slim in the tyres is just one way we've made improvements for the 2018 summer season. Thanks for coming to visit us here...More

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Reviewed 2 weeks ago via mobile

A thoroughly enjoyable day!! The girl we booked the cycles with was so very helpful & did not rush us. Hired electric bikes which made the hills just that little bit easier to get up. Would highly recommend!!

Thank dbick2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello, Thank you for your lovely review! Glad you have a nice time on our electric bikes! Thanks for recommending us. Best wishes Jon

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Reviewed 3 weeks ago via mobile

My husband and planned a list minute trip to The New Forest! We decided to hire a bike for the day. This location was perfect. Easy parking, fabulous staff. Really quick to hire the bikes less then 10 minutes. We was supplied with a map,...More

Thank anneliesebridges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hi Anneliese, Thank you for taking the time to review & recommend us after your visit to the New Forest. Your review covers all the reasons why cycling is the best way to explore the area, great scenery, the animals, nice village pubs & a...More

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Reviewed 4 weeks ago

Great quality bike and equipment. The staff were great, really helpful and knowledgable. I rented a bike to ride around the Isle of Wight for the day. They are clearly set up for experienced riders and beginners alike. I would highly recommend. D

Thank Hughesfamily_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 1 week ago

Hello Family Hughes! Thanks for leaving such a super review. You're right we like to think we cater for experienced riders as well as people that haven't riden in years. Hopefully you'll come & visit again soon. Many thanks Jon

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Reviewed 6 June 2018

Iliyana was an absolute pleasure from the moment we walked in. She was incredibly helpful when helping us choose a suitable bike. The guys where we collected the bikes were super relaxed and helpful too and gave us all the necessary equipment for our route...More

Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Owner at Cyclexperience, responded to this reviewResponded 11 June 2018

Hello Louise! Superstar Iliyana strikes again! Great to hear you had a fun day out on our electric bikes. Thank you for taking the time to leave a review, I'll pass your nice comments on to illy. See you again soon, Best wishes Jon

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Reviewed 3 June 2018

I have only recently taken up cycling, as a leisure pursuit, and I have discovered the beauty of the New Forest. I have now cycled on three successive Saturdays and, I intend going again next Saturday, as long as the weather holds fair. I cannot...More

Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Owner at Cyclexperience, responded to this reviewResponded 11 June 2018

Hello Stephen, Thank you for the kind words, so nice to hear we've helped you with your new hobby & enjoy the wonderful New Forest. Also pleased to tell you the saddle sore does improve with regular rides which you seem to be doing!! Thanks...More

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Reviewed 31 May 2018 via mobile

Thank you to all at cyclexperience. We visited as a group and were given great advice about which bikes to use, routes to take and places for a good beer stop. The advice about the route was invaluable considering we had chosen something that would...More

Thank SarahChilds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jontr1, Manager at Cyclexperience, responded to this reviewResponded 3 June 2018

Hello Sarah!! Thanks for the 5 star review, pleased to hear your group had a fun time exploring the New Forest by bike. I'll pass on your kind words to the rest of the team, hopefully we'll you you guys again soon. Thanks for leaving...More

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