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Foxlake Adventures

Dunbar, United Kingdom
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About Foxlake Adventures
Foxlake is a 5-star award-winning adventure hub offering a wide variety of unique and exhilarating adrenaline filled outdoor activities. Including the UK’s first ropes course over water in FoxFall, Wakeboarding, Ringos, Segways and Open Water Swimming. Located in the heart of East Lothian 25 miles east of Edinburgh, Foxlake is nestled in beautiful woodland on the edge of the John Muir Way. It’s the perfect place for family fun, a day out with friends or for individuals. Whether you want to try Wakeboarding at Scotland’s first cable park, brave the course on FoxFall or grab a bite to eat at our award-winning Jay Birds Larder. Whether you’re a returning customer or trying Foxlake for the first time, we have something for everyone!
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Foxlake Adventures
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Nikki J wrote a review May 2022
5 contributions
Our group of kids aged 7 & 8 had a complete blast on Foxfall! All of them want to go back again, which says everything you need to know really. It's a super fun course with different routes round (some more challenging than others) and lovely clean (if chilly) water below. All the equipment is provided in your session cost (wetsuits, hard hat, floatation vest). The safety standards are excellent and everything was explained really well, but in a fun and child-friendly way. If you have aqua shoes these will make the whole experience much better (more grip and don't get waterlogged and heavy). The changing facilities are basic one-person curtained cubicles with a chair to sit on (essential for wetsuit faff) but are clean and do the job nicely. The staff here are great. They were all friendly and helpful, and did a brilliant job encouraging the less confident kids round the course. Thanks for being such lovely people! We used the picnic tables for lunch afterwards and the cafe did really amazing coffee. For the wee ones too young to join in, there's a fab playground too. Highly recommended.
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Date of experience: May 2022
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Thea D wrote a review Apr 2022
2 contributions
We came to Foxlake to do Segway and Foxfall and what an amazing experience we had. All the staff we met from reception, to Segway instructors to the Foxfall zip wire attendant were so friendly and welcoming, supportive and knowledgeable and made the whole day one we will never forget. Well done Foxlake - you have a fantastic mix of fun and safety with great facilities and efficient organisation. We can’t wait to come back…..
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Date of experience: April 2022
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SPP7 wrote a review Oct 2021
Edinburgh, United Kingdom46 contributions24 helpful votes
We have been here several times and have always had a very positive experience. The staff are all extremely friendly and helpful. A few companies could learn a thing or two from the customer service that Foxlake provide. The staff are excellent. They responded to emails immediately answer always answer your queries in a very professional manner. Twice, I have had to re arrange a visie, due to COVID and weather. The customer service I received was fantastic. They cancelled my booking and arranged for me to book at a later date. Well done FOXLAKE. A great company that deserves to do well.
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Date of experience: October 2021
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Response from James B, Director at Foxlake Adventures
Responded 17 Nov 2021
Thank you so much for taking the time in writing such a positive review. Your comments about our team are amazing and as you can imagine , we are extremely proud of our staff and the level of service they deliver. They all really do love working at Foxlake. Thank you for your repeated custom and we do hope to welcome you and your family at Foxlake again in the future.
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derekjskilling wrote a review Sept 2021
Kilmarnock, United Kingdom95 contributions91 helpful votes
Was unsure of what to expect when we arrived. But this place is well thought out & very good fun. My only issue was that showers were unavailable & changing room floors were dirty.
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Date of experience: August 2021
1 Helpful vote
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Response from James B, Director at Foxlake Adventures
Responded 10 Sept 2021
Thank you for your 5 star review and its super to hear you thought the site was well laid out and the activities good fun. Sorry about the showers being unavailable , this was due to Covid restriction which we have decided to keep place as at times the changing rooms can be busy and can get very steamed up which can be a hazard for increasing aerosol transmission. Regarding the floor we do have an hourly process where it should always been cleaned at least once an hour ( if not more) between groups kitting up prior to going on Foxfall and then groups coming off the course and changing back into their clothes. I do apologise for the floor not being to a clean standard.
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David B wrote a review Aug 2021
Leeds, United Kingdom14 contributions4 helpful votes
Highly recommend this place. My teenagers did the ziptrail and it was great fun. The staff were amazing with everyone and very friendly. Great atmosphere everywhere and reasonably priced. There were some other great activities and we will definitely be returning to do more.
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Date of experience: August 2021
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Response from James B, Director at Foxlake Adventures
Responded 10 Sept 2021
Thank you so much about they comments on Foxlake being great value and also your kind remarks about our staff. We look forward to seeing you all again some day.
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