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Isle of Man Welcome Centre

Sea Terminal, Isle of Man, Douglas IM1 2BX
+44 1624 686801
Review Highlights
Very helpful

The place to buy your transportation passes and get all the information you need to get around the... read more

Reviewed 3 days ago
Patrick F
Portsmouth, New Hampshire
Great Staff - Most Helpful

This is the first place to stop when you get off your cruise ship. The exit funnels you right into... read more

Reviewed 5 days ago
Richard F
Louisville, Kentucky
Read all 165 reviews
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  • Excellent53%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 08:00 - 18:00
Sea Terminal, Isle of Man, Douglas IM1 2BX
+44 1624 686801
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Reviews (165)
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1 - 10 of 160 reviews

Reviewed 3 days ago

The place to buy your transportation passes and get all the information you need to get around the Isle and see its attractions.

Thank Patrick F
Reviewed 5 days ago

This is the first place to stop when you get off your cruise ship. The exit funnels you right into the Centre. We were greeted by the staff and they could not have been more helpful. There is an abundance of maps and information about...More

Thank Richard F
Reviewed 1 week ago

Very helpful and informative staff. We bought a travel card for a 3 day pass its called go explore. Cost £34.00 each with the activation fee, but it was so worth the money as you can use it as many times as you want to...More

Thank Paulaian
Reviewed 1 week ago

We were extremely impressed with this place. It's free to tour and very pleased to know that such a place exists for older horses have a great place to live out their lives

Thank Beverly M
Reviewed 1 week ago

The welcome centre has lots of useful info but we were very disappointed to find it closed when the ferry arrived - we were off the boat just after 6pm.We were staying at the other end of the prom so had to make a special...More

Thank MAN1938
Reviewed 2 weeks ago

We arrived on the Isle of Man and found this tourist information office where we purchased tickets to travel on public transport on the island. Unfortunately most of the people off the ferry also found this facility, and it was swamped. I suppose if you...More

Thank MPeterson67
Reviewed 5 weeks ago

went into welcome centre to board cruise on MV Karina , unsure where to board for cruise ,asked at help deck but lad on the deck pointed me to another desk which was unmanned and not the right place at all , eventually found where...More

Thank brodybunch1117
Reviewed 11 August 2017

Typical information centre with lots of brochures and helpful staff members who seem to enjoy tourists and ask about our countries. There is a small gift shop that will mail post cards for you. Large and very clean washrooms. This is an easy walk away...More

Thank OntarioTrekker
Reviewed 7 August 2017

We walked along the promenade to the Welcome Centre to get information leaflets about as many attractions as possible through which to filter what was possible to fit into our short 3 and a half day break/ We were able to collect a wealth of...More

Thank MrsMoletta
Reviewed 5 August 2017

We came off the ferry and was advised to purchase Go Cards as we were waiting one of the staff was telling a couple in front best places to go giving them leaflets and being very helpful . We were served by another member of...More

Thank bodnarc
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Questions & Answers
Ron D
6 September 2017|
AnswerShow all 5 answers
Response from Jane D | Reviewed this property |
Hi you can only take it over certain times of year. When biking or car racing events are on. The best thing is to contact the information centre at Douglas for the dates.
24 June 2017|
AnswerShow all 4 answers
Response from Kennypo20 | Reviewed this property |
I am not sure whether there is any area within the sea terminal for keeping luggage and bicycle whilst awaiting the ferry.would suggest you e mail or ring the terminal who would confirm whether or not there is a facility.i... More
25 February 2017|
AnswerShow all 11 answers
Response from 1777NT | Reviewed this property |
Yes, they are quite helpful, even though when I was there most 'touristy' things were shut for the winter!