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Went to Hotpotz on 27.10.20 with my 11 year son, both the ladies were extremely helpful and patient. We had such a good time we went again this morning! We can't wait to go back Thank you for all your help
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Date of experience: October 2020
Helpful
Having found out Hotpotz was under new ownership I just knew I needed to go and find out what all the fuss was about. I was not disappointed!! The two girls were so accommodating and were fantastic with my 2 week old baby. I came away with two beautiful heart shaped plaques with painted prints on. I also got imprints done. These took 6 weeks to complete but the wait was so worth it. They are so beautifully done. Something I will be able to keep forever. Whilst I was there I noticed many families enjoying quality time together whilst painting different ornaments. What a lovely place - I will be back! Thank you.…
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Date of experience: May 2019
1 Helpful vote
Helpful
Response from Hotpotz1, Manager at Hotpotz Ceramic Painting Studio
Responded 24 Jul 2019
Thank you so much for your kind words, We are pleased you enjoyed your visit and look forward to seeing you again!
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Cramlingtondiner wrote a review Jan 2019
Newcastle upon Tyne, United Kingdom10 contributions3 helpful votes
We took out three granddaughters aged 10 6 and 2 to Hotpotz this week, we were met and made very welcome by the new owners Lisa and Louise. The girls had a fabulous morning painting their owl and unicorns, while we enjoyed a coffee. The roomy two storey building and facilities were spotless warm and comfortable. The girls are planning their next trip already, thanks for a superb experience.…
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Date of experience: January 2019
1 Helpful vote
Helpful
We took all our grand children for a new challange and we were not let down, the girls were fantastic at entertaining the kids ,the grandchildren are so looking forward to there next visit to hotpots,great day thank you girls see you soon.
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Date of experience: December 2018
Helpful
What a disappointing experience. I went with my 2 children on a Saturday expecting it to be busy but there was a table free. However, that's when the problem started. I was foolish enough to have a pushchair and was made to feel like that was far too much of an inconvenience. One member of staff spoke to us in an abrupt manner insisting she had to sit at a particular seat and made me feel like we were in the wrong to be in the place with a young child. We chose our decoration to paint but the staff were slow to bring us the equipment were incredibly short with me when I asked for a pallette and for them to go over the instructions. I found every member of staff to be blunt at best; rude if I'm honest. The poor people who were unfortunate enough to ask where the party room was were greeted with curt responses or a sarcastic 'the sign above the door might give you a clue'! If it hadn't have been for my little boy desperately wanting to make something for Christmas, we would have left without making a purchase and I would have spoken up about the attitude of the staff. The decoration had better be worth the cost and putting up with the feeling of intruding and being an inconvenience for taking a young child to a family place.…
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Date of experience: November 2018
Helpful