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Usual wonderful service from extremely helpful cinema staff. Despite mislaying tickets for Event Cinema screening and then losing my Magic Movie card, the staff were able to locate our seats and e mail me to let me know. The friendly staff always go “above and beyond “ to make you feel welcome. They ought to run a sideline in customer service training!…
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Date of experience: October 2020
Helpful
Paid for tickets. Nice reception and good service. The actual cinema is getting a bit shabby whivh is a shame. Screen 7 is a lot better.
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Date of experience: January 2020
Helpful
Love this cinema. Fantastic value for money (especially with a Merlin card). Staff are brilliant, very knowledgeable about the films and super friendly. Cannot fault this little gem of an independent cinema.
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Date of experience: December 2019
Helpful
Visiting the area on holiday and came across this gem of a cinema. This is how cinema should be, friendly knowlegeable staff, comfortable seating with proper leg room, the sofas in screen 7 were icing on the cake, clean, tidy, good value and excellent sound and vision quality. Oh and the snacks and drinks actually tasted good and were great value. Oh how i wish we could have the same in our home town. A real credit to Ilfracombe.…
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Date of experience: August 2019
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My husband, 3 children and I have recently been to see 2 movies here. Cinema is dated and needs a revamp. The seats need to be reupholstered. Aircon needs to be updated. Ladies toilets upstairs has one hand basin with scorching hot water. Downstairs mens toilets arent nice. When both doors open at the same time, everyone can see men standing at the urinals! Staff are friendly, good choice of movies.…
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Date of experience: August 2019
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