Playtown

Playtown, Southport: Hours, Address, Playtown Reviews: 4/5

Game & Entertainment Centres
9:30 AM - 5:00 PM
Monday
9:30 AM - 3:00 PM
Tuesday
9:30 AM - 3:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
About
Soft play centre and party venue southport, includes sensory room, slides, home cooked food plus much more
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4.0
81 reviews
Excellent
37
Very good
20
Average
8
Poor
9
Terrible
7

Goldenkeysjimmy
72 contributions
Friendly and made us felt welcomed. Well worth the money, alot of fun
Sep 2021 • Family
We was welcomed by Toni who was very polite and friendly.
This centre is massive compare to other sites I've been around Manchester play centres.
Next time my son will play here once he's big enough.
Calvin and Toni was extremely friendly as we was chatting while packing up. Both interacted with my kids and made us felt welcomed.

Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mr mrs Collins
2 contributions
Playtownsouthport
Jul 2021 • Family
Amazingggg friendly approachable willing staff
Amazzzzing food 5star delicious !!
Amazzzzing play center fantastic atmosphere Temperature check on arrival (up to date with covid restrictions)
Absolutely IMACULATE !!
You have tryed the rest now try the BEST !!
I could not think off a better place to take my nephews it really is SIMPLY THE BEST I pass many playcenters but always head to PLAYTOWNSOUTHPORT
Written 22 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Karolina Pamfil
1 contribution
poorly children
Jul 2021 • Family
Sadly the staff didn’t check the children before entering the play area, especially with covid, there was one little girl coughing like crazy and now we have an extremely poorly child! Especially during a pandemic we feel staff should have been more careful with who they’re letting in and checking before hand and maybe this wouldn’t have happened, there was also older children around 5 playing in the under 3’s area knocking the little ones over! Staff should definitely try to walk round and check and take extra precautions.
Written 21 July 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mike C
Liverpool, UK35 contributions
One happy Granddaughter
Dec 2020 • Family
We tried to book on the day (29th December) and had to go on the waiting list as fully booked. We went to Southport for a walk anyway and rang to see if any free slots for 4 pm. Unfortunately not but got call back within 5 minutes to say they’d set up another socially distanced table to accommodate us. Our granddaughter was delighted and again the staff made her and us feel so welcome. Thanks again for going the extra mile for one happy little girl.
Written 30 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

momPenwortham
Preston, Penwortham, UK284 contributions
Very popular
Jan 2020 • Family
I visited here yesterday as my little granddaughter goes to Baby Ballet in one of the rooms and was on grandma duty. After her lesson we stayed for over an hour and is very popular with lots of things to do for the kids. The food was good and venue clean. Will be going back more 👍
Written 22 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Paula mcgarvey
1 contribution
Best kids play centre ever!!!
Oct 2019 • Family
I visited Playtown a few weeks ago for a party and I was very happy with mine and my niece's experience. The place was clean and tidy, the food was lovely and the staff were amazing. Nothing was too much trouble and everyone was accommodating, especially the party host Toni. I would definitely recommend this place.
Written 11 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Toni M
1 contribution
Highly recommend
Oct 2019 • Family
Absolutely love this place, bring my God Daughter in all the time. Staff are very attentive and the food is amazing!
Written 10 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carmenbarbuceanu
Southport3 contributions
Dirty place
Sep 2019 • Family
The place is so dirty , toys broken, and most of the adults have their shoes on the areas where kids walk in their barefoot! Toilets dirty every-time went there my kid got sick after a day or to , a kids play area should be cleaned often I understand kids are messy but still should have some rules in place , not going back very soon
Written 4 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi carmen..I would firstly like to apologise for you recent visit and we are really disappointed about the way you feel. Is there any possibility you could give me a call on 01704 778 444 so we can discuss such issues so I can try to resolve the matter. Thank you. Louie
Written 11 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Customer's experience
1 contribution
Customer service is appalling
Sep 2019 • Family
Staff are ruining a potentially good service by being rude and basically treating customers with disregard. We spent over £120 but wont be returning. Come on owners get your staff to treat your customers with respect some good customer service training desperately required here or they'll slowly run your business into the ground!
Written 23 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi My names louie the owner of playtown. I would like to first apologise for your recent visit and the way you feel you have been treated this is not how I run my business. Is there any possibility you could give me a call on 01704 778 444 so I can discuss this review to try and resolve the issues you have raised and find out which staff members have behaved in such a manner. Thank you. Louie
Written 11 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

robert G
Ormskirk, UK2 contributions
Birthday
Sep 2019 • Family
Came today for a birthday party, daughter had a great time and so did her friends. However staff that looked after us where very grumpy, and as soon as the children looked like they had finished the staff came and took the left over food which there was a lot left without even asking if we where we finished, which annoyed me as it was such a waste as parents wanted to eat it !
Written 22 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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