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Lavender House

Lavender House

Lavender House
4.5
9:00 AM - 8:30 PM
Tuesday
9:00 AM - 5:30 PM
Wednesday
9:00 AM - 5:30 PM
Thursday
9:00 AM - 8:30 PM
Friday
9:00 AM - 8:30 PM
Saturday
9:00 AM - 5:30 PM
About
The Lavender House offers Spa Luxury with the addition of a Boutique Hair Salon. Facilities include: Rasul Mud Temple, Herbal Sauna, Aromatherapy Steam Room & Relaxation Lounge
Duration: More than 3 hours
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  • Lynne N
    2 contributions
    5.0 of 5 bubbles
    Superb experience
    A rating of 5 is not enough!! I have just experienced the best massage within the Shine Bright package I have ever had. Both the face and full body massage were superb- I never normally relax and zone out but whatever Lou did today let me float away without a care in the world - cannot thank her enough. Such a lovely young lady too - so polite and friendly.
    Visited March 2024
    Travelled solo
    Written 23 March 2024
  • JHowSau
    26 contributions
    5.0 of 5 bubbles
    My favourite place in Southport!
    I have been coming to Lavender House for a number of years now and it feels like a second home - all the staff are so lovely and the treatments are fantastic. Whether it’s waxing, manicures, pedicures, eyebrows, facials or massages, everything is always a delight. As a large lady it’s rare to feel so comfortable in a beauty and spa setting but it is such an inclusive place, which means a lot. It’s great to have an easy to use app for booking too.
    Visited May 2024
    Travelled solo
    Written 4 May 2024
  • Ac882015
    United Kingdom83 contributions
    5.0 of 5 bubbles
    Fabulous!
    I have just returned home after a very relaxing visit to Lavender House. Everything was perfect. Ellie was very professional and friendly, she instantly made me feel relaxed. The treatments have left me feeling fresh and revitalised. I can’t recommend them enough. I look forward to my next visit. Thank you!
    Visited September 2024
    Travelled solo
    Written 14 September 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

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4.5
4.5 of 5 bubbles119 reviews
Excellent
104
Very good
6
Average
2
Poor
3
Terrible
4

RaiRai_11
Liverpool, UK12 contributions
1.0 of 5 bubbles
Oct 2021 • Couples
Attended Lavender House on Friday 1st October 2021 for the first time. Our first impressions were really good. The massage was relaxing & great. The therapists were polite & friendly, so much so that we left a tip & were intending to return. HOWEVER, in the car on the return journey I double checked the website & realised the massage should have been 75 minutes long. By the time we'd filled the consultation forms in, discussed them with the therapists & undressed, the massage itself was barely an hour long. There was also a drink & heated pad provided in the relaxation room afterwards once dressed. We intended to return the following week so phoned up the following day to book & inform the manager that we didn't receive 75 minutes of massage. This is were the Lavender House Spa massively let themselves down. I was passed onto the owner, Laura, who proceeded to lecture me about her timing procedures on customers massages. This seemed interesting as she wasn't in the massage room when it started, nor was she in the room when it finished. Without letting me speak she went on to explain how we'd left after 90 minutes & hadn't complained at the time. Her claim was that we had 15 minutes more & that the 75 minutes refers to the time allowed in the building not the advertised massage. Considering this was our first visit & intended to be regular customers, she spoke to me as if we were trying to con her out of free treatments. She was very defensive & dictatorial. Her manner turned the situation from us wanting to book another treatment to us never returning. At one point during the conversation she offered us a full refund which made us feel like scam artists when all we wanted was have what we paid for. Our intention was to give her the opportunity to add the extra 15 minutes onto our next treatment but her condescending, defensive manner immediately made us not want to return.
In summery a nice local spa with great staff massively LET DOWN by an owner who refuses to take criticism, thinks what she has to say is far more important than allowing her customer to express their grievances & to ultimately rectify the situation. You have a lot to learn Laura.
Written 2 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lynne N
2 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
A rating of 5 is not enough!!
I have just experienced the best massage within the Shine Bright package I have ever had. Both the face and full body massage were superb- I never normally relax and zone out but whatever Lou did today let me float away without a care in the world - cannot thank her enough.
Such a lovely young lady too - so polite and friendly.
Written 23 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sandra G
Leyland, UK2 contributions
5.0 of 5 bubbles
Aug 2022 • Friends
Just had a wonderful afternoon of relaxing and pampering, I was treated to an Indulgence Spa afternoon as a gift for my birthday. We started with a sauna and steam room all to ourselves and then I had two massages one foot and leg and a shoulder back and neck and an hour long facial all delivered my the lovely Lucy. Absolutely fabulous would highly recommend
Written 5 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennie M
Burscough, UK4 contributions
5.0 of 5 bubbles
Nov 2021 • Couples
My mum and I had the most amazing spa day today.. with an Indian head massage, facial and foot treatment full exclusive use of the spa and the most delicious and filling afternoon tea. Staff were so welcoming and friendly. Experts in their field!!. Scrupulously Clean, warm, welcoming.. Beautiful decor. The owner couldn't do enough for us. Such lovely staff. We highly recommend Lavender House.. We will be back soon. Covid precautions followed to and sanitisers at every station xx Jennie and sue xx
Written 4 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ac882015
United Kingdom83 contributions
5.0 of 5 bubbles
Sept 2024 • Solo
I have just returned home after a very relaxing visit to Lavender House.
Everything was perfect. Ellie was very professional and friendly, she instantly made me feel relaxed.
The treatments have left me feeling fresh and revitalised.
I can’t recommend them enough.
I look forward to my next visit.
Thank you!
Written 14 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Colette M
Ainsdale, UK11 contributions
5.0 of 5 bubbles
Mar 2020 • Solo
Looking for a new spa to attend, so thought I would try here. Had a lovely mud rasul. I was very impressed with the facilities and the staff member who looked after me. Will return, for longer next time.
Written 7 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi, thank you so much for taking the time to leave us such a lovely review. I am so glad to hear you enjoyed your time with us. We hope to welcome you back to Lavender House again soon.
Written 18 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JHowSau
26 contributions
5.0 of 5 bubbles
May 2024 • Solo
I have been coming to Lavender House for a number of years now and it feels like a second home - all the staff are so lovely and the treatments are fantastic. Whether it’s waxing, manicures, pedicures, eyebrows, facials or massages, everything is always a delight. As a large lady it’s rare to feel so comfortable in a beauty and spa setting but it is such an inclusive place, which means a lot. It’s great to have an easy to use app for booking too.
Written 4 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rebecca
Southport, UK52 contributions
5.0 of 5 bubbles
Sept 2022 • Solo
Visited this morning for a 'lavender house signature massage' as my friend's had bought me a voucher for my birthday.

The place is lovely, and my treatment as absolute bliss. Lucy explained the treatment and made sure she knew any medical issues. I had a really thorough back, neck & shoulder massage, then legs and arms followed by a wonderful Indian head massage.

After the treatment, I was taken to the relaxation lounge and given my choice of hot drink and a heated lavender pack for my shoulders. Lovely!

I've already booked to come back...
Written 3 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kimberley H
22 contributions
5.0 of 5 bubbles
Nov 2021 • Friends
Absolutely lovely place. Had the chocolate lovers pamper session..with the lovely hannah. So professional..couldn't fault anything was a really lovely experience. Attention to detail was superb. Will most definitely return.
Written 10 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

HG
3 contributions
5.0 of 5 bubbles
Jul 2023 • Solo
Just had a pregnancy massage and it was incredible!!! So so good! I’ve had an achey back for a few weeks and now it feels great! So relaxing and lovely oils used! Will definitely be returning once my leave starts and once baby is here… highly recommend Lavender House!
Written 3 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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LAVENDER HOUSE (2025) All You Need to Know BEFORE You Go (with Photos)

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