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Stirling Pirnhall VisitScotland iCentre

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Review Highlights
Decent stopping place

We always try to stop here for a sandwich and break while driving up from Cairnryan. The centre is... read more

Reviewed 4 April 2018
John A
,
Belfast, United Kingdom
"Very helpful"

Stopped to locate a waterfall I had read about prior to my trip. The young woman was very gracious... read more

Reviewed 9 September 2017
132Karen132
,
Rome, Georgia
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Traveller Overview
  • Excellent35%
  • Very good23%
  • Average14%
  • Poor9%
  • Terrible19%
4 Apr 2018
“Decent stopping place”
9 Sep 2017
“"Very helpful"”
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Contact
M9 Junction 9 | Junction 9 M9/M80, Pirnhall Roundabout, Moto Services, Stirling FK8 1EA, Scotland
Website
+44 1786 475019
Top Selling Tours & Activities in and around Stirling
from US$73.20
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from US$14.60
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Reviews (21)
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1 - 10 of 14 reviews
Reviewed 4 April 2018

We always try to stop here for a sandwich and break while driving up from Cairnryan. The centre is well stocked with guide books and information sheets of visitor attractions and suggestions for the holidaymaker, and the staff are very helpful.

Thank John A
Reviewed 9 September 2017

Stopped to locate a waterfall I had read about prior to my trip. The young woman was very gracious to help and provided me with exact driving instructions and pamphlets.More

Thank 132Karen132
Management response:Responded 17 September 2017

Hi Karen Thank you so much for taking the time to leave a review following your visit to the Pirnhall iCentre. I'm glad that our staff were able to help you. I hope you enjoyed your visit to the waterfall and we hope to welcome...More

Reviewed 31 May 2017

Before putting one foot over the threshold an overzealous man stated 'You can't bring your dog in here'. No problem she was quite happy and well trained to sit outside the door. We asked where in Stirling we could have lunch which was dog friendly,...More

Thank Michael C
Management response:Responded 2 June 2017

Dear Michael Thank you for taking the time to leave a comment regarding your visit to the Stirling iCentre. I was really disappointed to hear that you felt there was lack of willingness from staff in assisting you. We do strive to deliver excellent customer...More

Reviewed 1 March 2017

This service station tends to be busy, also the car park is not that big and tends to be busy. There is a small restaurant and a shop, and a budget hotel. Not really much there.There is also a truck, car park which never seems...More

Thank John M
Reviewed 3 May 2016 via mobile

I was intending to get a street map and buy postcards when I went into the information centre . However as all the staff were busy and we were on a tight schedule , I decided to go to the castle and return later ....More

Thank trixiemars
Catriona P, Manager at Stirling Pirnhall VisitScotland iCentre, responded to this reviewResponded 11 May 2016

Many thanks for your review. We are sorry we were so busy when you first came into the Information Centre but glad you were able to return so that we could help you and reunite you with your purse. We are pleased to hear that...More

Reviewed 6 April 2016

too far from the city centre (bus and train stations) and uphill Personnel not willing to help tourists at all. Won't even offer a map. Just use tripadvisor and avoid the uphill walk to the tourist inforamtion center. It is not worth the strollMore

Thank MDaniZ
Catriona P, Manager at Stirling Pirnhall VisitScotland iCentre, responded to this reviewResponded 8 April 2016

Thank you for taking the time to leave a comment regarding your visit to the Stirling information Centre. I was really disappointed to hear that you felt there was lack of willingness from staff in assisting you or offering you a map of Stirling. We...More

Reviewed 9 August 2015

We arrived at the travel centre a few minutes before 5pm, which was obviously closing time as two of the attendants and were locking up the door. A group of people were walking in as the were locking up, the first stopped to answer there...More

1  Thank CMS310
Reviewed 7 May 2015

For an entire hour, we ventured around the city centre looking for the tourist information centre which we didn't find. Asking at the train station, we were advised to instead visit the youth hostel which provided us with a map and directions to the castle...More

1  Thank Jfizzable
Reviewed 4 March 2015

The centre is well stocked with various gifts and will arrange accommodation for you. Is up to date in event knowledge. The major problem is that it is out of the centre of town and you have a very steep climb to get to it....More

1  Thank always_on_the_go74
Reviewed 18 February 2015

Ask anything from where the best outlet stores are where to park, how to get to places and opening hours and they will have the answers with a little bit of extra info!

Thank Taplledraw
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