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Address: Via Monte Spinale 27, 38086 Madonna Di Campiglio, Pinzolo, Italy
Phone Number:
0039465441136
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The worst part of my trip

My family and I stayed at a different hotel and we wanted to have a relaxing afternoon at a spa. So we came to Oberosler Hotel and paid 20 euros each. When we entered the spa the... read more

1 of 5 bubblesReviewed 1 week ago
Leigh Y
via mobile
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20 Reviews from our TripAdvisor Community

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Showing 4: English reviews
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

My family and I stayed at a different hotel and we wanted to have a relaxing afternoon at a spa. So we came to Oberosler Hotel and paid 20 euros each. When we entered the spa the jacuzzis were cold and one sauna wasn't working, so we asked the staff to fix it and after 40 minutes nothing changed. We... More 

Helpful?
Thank Leigh Y
Israel
Level Contributor
76 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

We came to the spa to celebrate my daughter special birthday. At the reception met the owner who that the spas had three hot jacuzzis and three saunas All three jacuzzis were with cold water. And two of the three saunas were not working . After twenty minutes we asked for our money back as only one sauna was working.... More 

Helpful?
Thank RuthD4518
tel aviv
Level Contributor
35 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

We were a party of 7 people at 5 pm. After 15 minutes in the spa we noticed that both hot tubs are not hot at all, freezing is a better description. After complaining to the manager she sent us to the owner. The so called owner was very rude, I am sure she even used foul language in her... More 

Helpful?
Thank ozyeshurun
Level Contributor
22 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Decided to spend a few hours at the hotel spa with my family. After entering the spa, we have complained about the temperature of the jacuzzi. All 3 jacuzzi were around 25-30 Celsius, the spa includes sauna and jacuzzi. Since the jacuzzi wasn't working fine, we asked for a partial refund. They were really rude and insisted that everything is... More 

Helpful?
Thank Tom Y

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?