there was no line and attendants were very helpful in providing maps, offering accurate directions on taking the train and Metro to the nearest stop for our hotel; they also sell Metro passes (suggest a pass lasting your entire stay as you'll use it) and...More

We knew ahead of time to go here when we landed and where it was to purchase our Museum passes. They had 3 ladies working but there was still a long line. But getting the passes here means you already have then. If you wait...More

We needed to get to our hotel from the airport, and staff were giving us conflicting directions as there is more than one Ibis hotel in the airport proximity

Had a hard time finding the hotel shuttle area and could find no one to ask for help. Better signage is needed!

If you are a first time visitor to France and can only speak 5% French, the tourist information desk is very helpful with navigating the airport whether its locating the nearest elevators, bathrooms, trains/bus stations or the bureau de change. It helps that they can...More

We had no difficulty finding the Tourist Information Centre in Terminal 2 on our arrival. There was no queue. Greet the attendant with a polite "Bonjour" to start your interaction on a positive note. We purchased our Museum Passes and Roissy Bus tickets here. The...More

After a very long flight I needed to call my rental car company to pick me up at the airport. The person at the desk was so helpful and spoke English.