Alpine Sherpa

Alpine Sherpa, Tignes: Address, Phone Number, Alpine Sherpa Reviews: 5/5

Alpine Sherpa
5
About
We specialise in the resorts of Tignes and Val d’Isere but also service the whole of the Tarentaise Area and 3 Valleys including; St foye, La Rosiere, Les Arcs, La Plagne, Courchevel, Meribel and Val Thorens. Our location is ideally suited for arrivals and departures from Moutier and Bourg-St-Maurice train stations on the Eurostar or TGV. We offer a friendly, safe and professional service delivered by our British drivers, who are fully qualified and licenced to work in both France and Switzerland. Our door-to-door service is seamless, reliable and free from stress. Transfers can be booked for any time of the day, 7 days a week and from as little as 60 euros per person from any airport, and if you’re travelling with young children, we have a range of appropriate seats available meaning you can leave your child seats at home.
Suggested duration
2-3 hours
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Popular mentions

5.0
163 reviews
Excellent
153
Very good
7
Average
0
Poor
1
Terrible
2

CBSharpey
Castleford, UK38 contributions
Great Servie
Feb 2020
Very friendly drivers and the driving was fantastic. Arrival email a little confusing as it stated driver would be outside Hub & Co but was not there when we landed. Did however turn up at 4pm when we were supposed to leave so maybe this could have been worded better if that was the case.

This doesn't take away from how good they were so I would use them again and recommend them to everyone.
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Shona W
8 contributions
Large Families group Ski Trip
Feb 2020 • Family
Brilliant service can’t fault it, collection from the airport was on time, drivers were friendly and professional. Pick up was equally smooth and the price was competitive. Well done Guys great service we highly recommend 👍
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Steven H
Peterborough, UK10 contributions
Great service
Dec 2019 • Family
Friendly drivers, punctual with comfortable buses. Good communication during booking process and during our stay. We used them for Chambery to Tignes return.
Highly recommended!
Written 15 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Shereen B
Staffordshire, UK29 contributions
Simply the best
Jan 2020
I use Alpine Sherpa for all my transfers. The service is exceptional, easy to find the drivers at the airport, friendly service, clean and comfortable vans.
All of the information is given clearly about the times of transfers
Written 13 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Somerfordian
London10 contributions
Smooth transfer with reliable drivers
Jan 2020
Used Alpine Sherpa for transfer from Geneva to Tignes.
Easy instructions on Geneva pick up and only a short wait.
Good safe trip up and back with helpful drivers.
Again good instructions on pick up for return. Nice clean van.
Written 28 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Bridget K
Douglas, UK31 contributions
Trouble free transfer
Jan 2020
Trouble free transfer from Geneva to Tignes le Lac. Pleasant drivers.Vehicles were in good order. Dropped us off on our return trip in plenty of time. Would recommend. Thanks
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

RPTCSussex
sussex9 contributions
Great Transfer
Jan 2020 • Solo
Wow, having worried about finding my transfer driver, it could not of been easier to find him.
As stated in the E mail I received he was right in the spot described.
We had a little bit of a wait at the airport, but that was unfortunate as a transfer passenger had lost some important luggage, just one of those things.
Matt was fantastic, our transfer was very comfortable and we arrived in Tignes on good time and in very safe hands.
P.Bucket
Written 27 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Rems68
Buenos Aires4 contributions
Cheap and that´s what you get
Dec 2019
We booked with them because we wanted to reduce our transfer time and have more time to enjoy our holiday.
Driver was easy to find in Geneva and we left on time. We were 2 families in the van. At one point, the driver asked us if we wanted to make a stop. We denied because our kids (4 & 7) were sleeping and the other family also said that it was not necessary but the driver decided to stop to have his cigarette and coffee and the kids woke up. Was is really necessary to ask then?
After that, the driver stopped at a supermarket gas station to refuel because it´s the cheapest place and they have a card from this place. We had to move the van 3 times because the 2 first gas nozzles didn´t work! I´m sure the driver could refuel when he is not with clients.
We then resume our trip and before we had snow on the road, the driver has been asked by his manager to put the chains on and that´s what he did. We broke chains 3 times! Probably a cheap brand because I never saw that in the past but you don´t put your chains before having snow on the road. We had to stop at their office so the driver could have some help. It took us 4h25 to reach Tignes when we booked them to save time!
5 days before the return they let me know that they will pick us up at 9:40 at the resort which was more than 10 hours before our flight! I told them that it was unacceptable and that they were ruining my last day. They said that they had sent me an email with the times at the moment of the booking and it is true. I misunderstood it because one was the pick up time at the airport and the other one was the drop time at the airport when I had understood that it was the pick up time at the resort. I would have never booked with them knowing that I would have to wait 6hs in the airport with 2 young kids. They didn´t want to give me a refund and I had to pay another van so I don´t waste half a day of ski.
Never again with Alpine Sherpa
Written 23 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for taking the time to provide feedback on our service. We recognise reviews are important, they help potential customers and also assist us with maintaining consistency of product! I am not sure your review offers a fair representation of your experience with Alpine Sherpa. We responded to your initial enquiry swiftly providing you with a quotation and clearly setting out the transfer times available. Once your booking was confirmed, we promptly provided you with all the appropriate information. I am disappointed to hear about the break during your journey, having said this we actively encourage our drivers to take a break should the feel like they need to. I agree this driver request should have been delivered in a different way. The day you travelled up to Tignes, the road conditions were quickly deteriorating. Our manager, where possible advises our drivers when and where to put chains on. Contrary to your views, it is best to fit chains before there is too much snow (in a designated chain area), preventing the vehicle and passengers being in danger not able to move whist still on the road. As you have mentioned we were not able to offer a refund as you had booked your return transfer as per our available times; unfortunately you had not read the booking information. This was not a mistake on our part and at such late notice a refund was not an option. Thank you again and sorry you felt you received a poor service; we quickly processed your booking, delivered you safely and in reasonable time (given the conditions) to your destination, in our fully equipped vehicles, driven by fully licensed and insured drivers.
Written 28 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MrKJHTravels
London, UK7 contributions
My go to Tignes transfer service.
Jan 2020
Driven by locals who live in Tignes, Aline Sherpa is hands down the best in the business for transfers to and from this part of the World.
Give them a try, you won't be disappointed.
Written 20 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Fiona T
1 contribution
Transfers from Geneva to Tignes
Dec 2019
Travelled with family for Christmas week. Pre-travel information was very helpful. Drivers easy to find at airport. Friendly drivers (Will and Piers on outward journey, Piers and Sam on inbound) were helpful and drove safely. Pre-return text and email gave us plenty of notice of departure information. Very helpful about my request for front seat on return journey. Will certainly use Alpine Sherpa again.
Written 30 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

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