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Big Bear Visitor Center

630 Bartlett Rd, Big Bear Lake, CA 92315
+1 800-424-4232
Review Highlights
info center

We went in for information and came out with new friends! Very informative and friendly staff. Big... read more

Reviewed 2 weeks ago
Elizabeth A
It could be so much more

I like lots of content. The more the better. There is not that much here. It is behind the main... read more

Reviewed 6 September 2017
Read all 73 reviews
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Big Bear's Official Visitor Information Center is located in the Village in Big Bear Lake, California. Our knowledgeable Visitor Information Specialists can assist you with your trip planning and provide information on Big Bear lodging, dining, events, activities and recreation, trails and maps. Public restrooms and free wireless internet also available in the surrounding Bartlett parking lot.
  • Excellent59%
  • Very good31%
  • Average8%
  • Poor2%
  • Terrible0%
Travellers talk about
630 Bartlett Rd, Big Bear Lake, CA 92315
+1 800-424-4232
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Reviews (73)
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1 - 10 of 70 reviews

Reviewed 2 weeks ago

We went in for information and came out with new friends! Very informative and friendly staff. Big Bear is a major tourist destination and our friends visiting will come back again and again.

Thank Elizabeth A
Reviewed 6 September 2017

I like lots of content. The more the better. There is not that much here. It is behind the main streets so probably not that well used. It coud have a lot more history and interaction.

Thank battmast
Reviewed 2 September 2017

Comfortable, friendly place to pick up information on restaurants, hotels, and attractions. Staff tries to be helpful, but volunteers lack complete knowledge, and not willing to state opinions. Wifi is always available. Director seems very competent and helpful. A good starting place for any visitor.

Thank Scott F
Reviewed 1 September 2017

The visitor center is in the Village area of Big Bear and is easy to access with ample parking. There are also bathrooms available at the same building. There was a helpful receptionist who answered all of our questions and directed us to written brochures...More

Thank Susan M
Reviewed 28 August 2017

The staff was enthusiatic and very helpful. We asked about hiking and fishing and received good information. They even gave us several small cannisters of trout bait for free!

Thank mlangh0lz
Reviewed 22 July 2017

Very enthusiastic staff and they have pamphlets for almost every adventure in Big Bear. The Village Map and surrounding hiking information was very useful. Definitely worth stopping by if this is your first time visiting the area!

Thank Scotty748
Reviewed 19 July 2017

Always helpful and courteous! Hats off to a great staff! You will find great dining information, as well as lodging.

Thank eagleluv
Reviewed 9 July 2017

We were staying in Big Bear for one month and needed maps, and information on trails and restaurants. They were very helpful and even made a call for us.

1  Thank CAK45
Reviewed 2 June 2017

On June 1, 2017 we checked it out. The gentleman behind the desk was very helpful with information on dining and hiking.

Thank BRubin510
Reviewed 29 May 2017 via mobile

Even if you've been to Big Bear before, this is a place worth stopping by. Informative, coupons and info on activities.

1  Thank CaroDad
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Questions & Answers
5 March 2016|
Response from Walker S | Reviewed this property |
(1) San Clemente State Beach, (2) Silver Strand State Beach, Coronado, CA, (3) Campland on the Bay, 2211 Pacific Beach Dr. San Diego, (4) Carpinteria State Beach, 5361 6th St., Carpinteria, CA or (5) Doheny State Beach... More