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Location
Contact
Albert Close Unit 2, Whitefield, Bury M45 8EH England
Getting there
WhitefieldManchester Metrolink8 min
Besses o' th' BarnManchester Metrolink11 min
12Reviews1Q&A
Traveller rating
  • 8
  • 1
  • 1
  • 0
  • 2
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josh t wrote a review Oct 2020
1 contribution
Been going since it was Rileys and changed owners. So, over 15 years. Never once been disrespectful. Owners got me and my friend mixed up for someone else and barred me even though I'm a member and have been in since the mix up. Not angry, just disappointed. Shouldn't ever give this place business again after I have been a good customer for so long.
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Date of experience: October 2020
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Response from K6174EEjasonk, Website rep at Savanna Pool & Snooker
Responded 24 Oct 2020
It’s very disappointing to read this review from yourself and your friend. As you know, we are a family run club who always put our customers experience and safety first, the vast majority of our customers agree by giving us 5 star reviews. We have spent months making our club covid safe and one of the (continuously evolving) regulations in force at the time you and your friend visited was that face masks had to be worn when not eating or drinking. Our staff asked you and your friend politely on numerous occasions to comply with with this regulation and the response we received was abusive, personal, offensive and was captured on our CCTV. Our priority is the safety and experience of our customers and following your refusal to wear face masks we had to ask you to leave. Please stay safe.
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Dylan wrote a review Oct 2020
1 contribution
terrible staff. They are rude and treat people horribly. Never encountered such bad manners and disgusting behaviour as in Savanna. It's "ROUGH".
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Date of experience: September 2020
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Response from K6174EEjasonk, Website Rep at Savanna Pool & Snooker
Responded 24 Oct 2020
It’s very disappointing to read this review from yourself and your friend. As you know, we are a family run club who always put our customers experience and safety first, the vast majority of our customers agree by giving us 5 star reviews. We have spent months making our club covid safe and one of the (continuously evolving) regulations in force at the time you and your friend visited was that face masks had to be worn when not eating or drinking. Our staff asked you and your friend politely on numerous occasions to comply with with this regulation and the response we received was abusive, personal, offensive and was captured on our CCTV. Our priority is the safety and experience of our customers and following your refusal to wear face masks we had to ask you to leave. Please stay safe.
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Si G wrote a review Aug 2020
1 contribution
Since the reopening the staff have done a fantastic job to keep people safe without spoiling the pool & snooker experience. Always a great place to visit, cracking Toasties too
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Date of experience: August 2020
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Lucinda22 wrote a review Jan 2019
3 contributions
My brother and I paid a visit to play snooker on a Sunday afternoon and we were impressed with the facilities and the staff at the venue who were really welcoming and helpful, thank you guys. Sadly, on our way out an extremely rude woman of around 60 years of age called us ‘ignorant’ as we left the hall. There was a pool competition taking place and unbeknown to us one match was being streamed onto YouTube. We walked past the cameras and due to this the clown decided to use the derogatory term. This fool needs a lesson in good manners which I pointed out to her in an appropriate manner. Ironically, her ignorance meant that she could not see the error of her ways. This incident could have ruined our visit but the staff at the venue ensured that didn’t happen due to their courteous and helpful manner. I suggest the woman in question takes note!
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Date of experience: January 2019
1 Repost
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griffneil48 wrote a review Apr 2018
Manchester, United Kingdom1 contribution
First time at Savannah, for the Friday night flyer (£5 entry), free practice from 7.00pm, nice tables, friendly staff, friendly other pool players (!). Within a 10 minute walk from the Whitefield tram stop, 5 minutes from the bus stop. Great standard of pool, will definitely be going back!
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Date of experience: April 2018
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