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Severn and Wye Smokery Ltd.

Route A48 | Chaxhill, Westbury on Severn GL14 1QW, England
+44 1452 760191
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Review Highlights
First visit in the new building

The new cafe and shop looks very good, the building looks great. My decided to have a lunch in the... read more

Reviewed 1 week ago
Michael F
,
Blakeney, United Kingdom
via mobile
Very disappointed

I was very excited by this restaurant . A fabulous building and a buzzing atmosphere unfortunately... read more

Reviewed 3 weeks ago
briane145
,
Monmouth, United Kingdom
Read all 66 reviews
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Overview
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Severn and Wye Smokery is an award-winning artisan and family-run business situated on the picturesque banks of the River Severn. We produce and supply world renowned smoked and fresh products to various high-class establishments, such as, Selfridges, Harvey Nichols, Fortnum & Mason, Harrods, and The Ritz. The business has excellent ethics and a zero carbon footprint. The Smokery shop has one of the country's best fish counters, a delicatessen packed with amazing homemade pates, salads and cured fish. The café has a great selection of cakes, light bites and stunning expertly cooked simple seafood dishes. The restaurant is open Monday to Saturday 12:00-14:30 and Friday evening 17:00-21:00 with more evenings to follow.
  • Excellent69%
  • Very good19%
  • Average3%
  • Poor9%
  • Terrible0%
Travellers talk about
“kedgeree” (10 reviews)
“fresh fish” (11 reviews)
“scallops” (5 reviews)
Closed Now
All hours
Hours Today: 09:00 - 21:00
Suggested Duration: 1-2 hours
LOCATION
Route A48 | Chaxhill, Westbury on Severn GL14 1QW, England
CONTACT
Website
+44 1452 760191
Write a ReviewReviews (66)
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All reviews
"kedgeree"
in 10 reviews
"fresh fish"
in 11 reviews
"scallops"
in 5 reviews
"sea bass"
in 4 reviews
"friday night"
in 2 reviews
"cooked to perfection"
in 3 reviews
"deli"
in 11 reviews
"shop"
in 18 reviews
"dishes"
in 5 reviews
"diners"
in 3 reviews
"compliment"
in 3 reviews
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1 - 10 of 66 reviews

Reviewed 1 week ago via mobile

The new cafe and shop looks very good, the building looks great. My decided to have a lunch in the cafe, and chose fish and chips. The quality of the chips and fish was excellent, possibly the best I have had, portions are are a...More

Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I was very excited by this restaurant . A fabulous building and a buzzing atmosphere unfortunately it was all down hill from here. The service was slow with the staff looked like they wanted to be anywhere else but serving in a restaurant. The starters...More

2  Thank briane145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg N, Manager at Severn and Wye Smokery Ltd., responded to this reviewResponded 2 weeks ago

Hello briane145, Please accept my apologies for the service you received and your disappointment with the food. I have spoken to the staff on duty and they are sincerely sorry for any shortcomings. All the team are dedicated to providing high quality and professional hospitality...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 December 2017 via mobile

Great choice of fish and cheese and loads of other things. Very clean and tidy nice cafe friendly and helpful staff

1  Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 23 December 2017

Were looking forward to our visit but very disappointed. The starters were ok although my wife was not given a bowl to put mussell shells. (A basic requirement) and my scallops at £3 each were just fried and put on plate with no real presentation....More

4  Thank David71242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2017

We visited this restaurant during a weekend stay locally. Before leaving we were told by some of the locals that it seemed very hit and miss. Our experience was definitely more miss than hit. We both ordered catch of the day having been told it...More

1  Thank joe r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2017

We have been regular customers for the last eight years and usually have lunch and take home £60 to £80 of fresh fish because we live the other side of Abergavenny. We have been waiting for the new restaurant to open for ever and had...More

3  Thank Anthony A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

We went on a Saturday for lunch & found the new building open. Although almost full friendly & helpful staff found a table for us. My friends had the red mullet & sea bass & I had the smoked platter - salmon, cheese & ham...More

1  Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

On a reunion weekend and looking for a good place for lunch, Well we found it at the restaurant at the smokery. Excellent food, well presented and served by a very friendly staff. A must if you are in the area.

1  Thank Neil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017

Love it here. Food fantastic and shop lovely. Our trip this time was spoilt by Another diner. She was extremely rude. You can't help your clientele and I will definitely be backMore

Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg N, Culinary Director at Severn and Wye Smokery Ltd., responded to this reviewResponded 7 July 2017

Hello Elaine G, Thank you for your kind comments which are very much appreciated. I sorry to learn that your visit was spoilt by another customer. We are pleased to know that hasn't deterred you from returning and we look forward to welcoming you back....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2017 via mobile

We happened across this place on our way to Westbury Court Gardens (which I can also highly recommend!). It looks very unassuming from the outside but what a fabulous place. The smell of fresh food hits you as you walk in. The display of food...More

Thank clairephillips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg N, Culinary Director at Severn and Wye Smokery Ltd., responded to this reviewResponded 7 July 2017

Hello clairephillips, Thank you for your very kind words which are very welcome and much appreciated. We are delighted to know you enjoyed the food and service and I will pass on your comments to the staff. We are all very excited about opening the...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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