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The Ritz-Carlton Spa, Kapalua

Certificate of Excellence
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Address: 1 Ritz Carlton Dr, Kapalua, Maui, HI 96761-9067
Phone Number:
+1 808-665-7079
Website
Today
08:30 - 18:00
Open now
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Hours:
Sun - Sat 08:30 - 18:00

TripAdvisor Reviewer Highlights

Read all 85 reviews
Visitor rating
  • 65
    Excellent
  • 11
    Very good
  • 5
    Average
  • 2
    Poor
  • 1
    Terrible
A slice of Heaven with great golf and food

If you can just stay here one in a lifetime, The Ritz Carlton Kapalua is one for your bucket list. The Spa is a haven even though you dont have to book a service, for $50 per... read more

5 of 5 bubblesReviewed 1 week ago
Taxpract
,
New York City, New York
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85 Reviews from our TripAdvisor Community

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Showing 84: English reviews
New York City, New York
Level Contributor
38 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

If you can just stay here one in a lifetime, The Ritz Carlton Kapalua is one for your bucket list. The Spa is a haven even though you dont have to book a service, for $50 per person you can stay all day and enjoy all the amenities of the spa, pool, whirlpool, tranquility rooms, showers and order food and... More 

Helpful?
Thank Taxpract
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 weeks ago via mobile

What a wonderful place this is. Close to shopping, food galore and wonderful customer service. The Ocean View suite is amazing. Set up to cook in or not 😊. We'll be back for sure.

Helpful?
Thank Kendall H
Denver, Colorado
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 November 2016

We had a wonderful experience at the spa. Everyone there was extremely friendly! The spa itself is lovely and has a beautiful relaxation garden with lounge chairs and a private whirlpool. We scheduled a couples massage, and while the price definitely makes it quite the indulgence, it was a fantastic way to relax and enjoy Maui.

Helpful?
Thank CarynWP
Toronto, Canada
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 14 November 2016 via mobile

I went for a massage on my first day on Maui to dive into my vacation and destress from travel. The spa is lovely and the attendants are very attentive. I used the whirlpool, sauna and outdoor lounge space before my massage. They were all pristine. I really appreciated all the little details in the space and during my massage.... More 

Helpful?
Thank Kate_Sun_Fun
San Jose, California
Level Contributor
18 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 October 2016 via mobile

Staff is very friendly, attentive and efficient. Had a wonderful deep tissue massage from a great therapist. Only negative is the generator in the outside relaxation room is rather noisy. I went from the resort pool, then the spa Jacuzzi and relaxation room, to massage, back to Jacuzzi, steam room, then pool and back again. Great way to relax on... More 

Helpful?
Thank lisaact
Helena
Level Contributor
18 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 18 October 2016 via mobile

I've never stayed at such a friendly place before. The staff super nice and the grounds absolutely gorgeous! The pool is amazing and has a great kiddie pool. Love this place! I never want to leave.

Helpful?
Thank Jennifer M
New York
Level Contributor
62 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 4 July 2016 via mobile

But of course! It was heavenly service! We had spa nail service and even though it is twice as expensive here, it was worth it.

Helpful?
Thank arcanax
Tustin, California
Level Contributor
25 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 June 2016 via mobile

As soon as we arrived we were greeting with the Aloha spirit: excellent staff, friendly smiles, leis, and refreshments. The entire staff made sure our stay was memorable. From the concierge staff, to front desk, to housekeeping and waitstaff - everyone went above and beyond. The grounds are immaculate. Pools (all three) are fantastic. The private beach is a dream.... More 

Helpful?
Thank Traci_A_P
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 May 2016

Stay here five days, four nights and it was great. Pool was wonderful and beach was a short walk from the hotel. Room was super nice and cleaned/tidied up a couple times each day. As nice as the hotel itself was the real stars are the staff. Everyone we met was professional, helpful and very friendly. We even had some... More 

Helpful?
Thank RickElsa K
Level Contributor
44 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 April 2016

The spa includes all the amenities one would expect in a facility such as the Ritz: steam, sauna, whirlpool, relaxation room, refreshments, stocked showers, etc. The massage therapist and the massage were both incredible. They do add a 20% service charge to each service, which brings the cost for most massages to over $300.

Helpful?
Thank Vicki A

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Tucson, Arizona

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