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The Ritz-Carlton Spa, Kapalua

1 Ritz Carlton Dr, Kapalua, Maui, HI 96761-9067
+1 808-665-7079
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Review Highlights
Original stay in 1999 honeymoon

Beautiful place to honeymoon! Lovely well manicured grounds. Fresh flowers upon arrival. Their... read more

Reviewed 6 October 2015
ramonaj375
,
Newman, California
Recommendations on Massage Therapists

My sister and I had lomi-lomi massages at the Ritz Carlton Kapalua in Maui and each had the best... read more

Reviewed 20 September 2015
Scoutout54
Read all 102 reviews
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Overview
  • Excellent82%
  • Very good10%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Closed Now
All hours
Hours Today: 08:30 - 18:00
LOCATION
1 Ritz Carlton Dr, Kapalua, Maui, HI 96761-9067
CONTACT
Website
+1 808-665-7079
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Reviews (102)
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41 - 50 of 101 reviews

Reviewed 6 October 2015

Beautiful place to honeymoon! Lovely well manicured grounds. Fresh flowers upon arrival. Their daily breakfast was amazing. And the beach close by was a great perk.

Thank ramonaj375
Reviewed 20 September 2015

My sister and I had lomi-lomi massages at the Ritz Carlton Kapalua in Maui and each had the best massage we've ever had. I had Tricia and she had Jennifer. You can request the type of pressure you want. Speaking for myself, Tricia had a...More

Thank Scoutout54
Reviewed 11 September 2015

I've been visiting this hotel in October with my spouse while attending Microsoft Platinum Club. The hotel is really wonderful aloha-style Hawaiian hotel and it's location is indeed great as it is overlooking the Pacific ocean and the white sandy beach. Hotel territory is really...More

1  Thank Dmitry I
Reviewed 10 September 2015

I'm sure there must be even better hotels in Maui, but as far as we can find, they cost something like $1000 per night. For good service, location and the atmosphere of a resort hotel, this is the best you can find in Maui. Customer...More

Thank Augustine K
Reviewed 31 August 2015 via mobile

This Spa is the epitome of relaxation... the amenities were great and of course my massage was wonderful!

Thank lcleverette
Reviewed 12 August 2015

I took my wife and daughters to the spa for the afternoon. They had the deluxe mani-pedis (all at the same time) and I had a massage. This was the only spa in the area that could handle the ladies at the same time! We...More

1  Thank Playball925
Reviewed 8 July 2015

We stayed at the Ritz Carlton on our recent family vacation in Maui. Although not as luxurious as other Ritz Carlton properties or other five-star hotels on Maui, the Ritz Carlton offers family friendly amenities and a five-star experience. The kids club is associated with...More

1  Thank 0audrad
Reviewed 19 April 2015 via mobile

The layout of the hotel is weird, the lobby is on the 5th floor of one building and the 6th floor of the other. We got lost multiple times. The hotel room was ok but we didn't have a view. The bed was comfortable and...More

Thank Dana S
Reviewed 26 March 2015

A true and luxurious treat when you are on vacation. Ritz-Carlton lives up to its luxurious lifestyle when I decided to come on my last day on the island and it was the perfect aloha to the island. Thankfully, they were able to accommodate at...More

3  Thank CamChowda
Reviewed 23 March 2015

It is a nice spa. The treatments are great. All of this is ruined by the fact that they nickel and dime you. I had a mani-pedi and was asked if I wanted hand lotion. Odd. It turns out that hand lotion was an "add-on."...More

2  Thank Seattletravel_11
The Ritz Carlto... K, Front Office Manager at The Ritz-Carlton Spa, Kapalua, responded to this reviewResponded 25 March 2015

Aloha Seattletravel_11 – While I was pleased to read that you enjoyed our spa and the treatments offered, I was disappointed that you felt our ladies and gentlemen were not up front about additional charges outside of the treatment you experienced. This certainly is not...More

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Questions & Answers
foglady
7 October 2016|
Answer
Response from Duellona |
yes you can go in and out as you please
0
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laxbarry
27 September 2016|
Answer
Response from GFM61 | Reviewed this property |
We were not guests of the hotel and they were more than happy to allow us access for a couples massage and even gave us pass for the following day.
1
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