Giant's Causeway Visitor Centre

Giant's Causeway Visitor Centre, Bushmills: Hours, Address, Giant's Causeway Visitor Centre Reviews: 3.5/5

Giant's Causeway Visitor Centre

Giant's Causeway Visitor Centre
3.5
9:00 AM - 4:00 PM
Monday
9:00 AM - 4:00 PM
Tuesday
9:00 AM - 4:00 PM
Wednesday
9:00 AM - 4:00 PM
Thursday
9:00 AM - 4:00 PM
Friday
9:00 AM - 4:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
9:00 AM - 4:00 PM
About
The full Giant's Causeway is reopening on Monday 24 May. You will need to book Visitor Experience tickets in advance online.Last admission to the Visitor Centre at pm daily, with final guided tour of the day departing at 3pm. Visitor Experience Car Park will close at 4:30pm daily
Suggested duration
2-3 hours
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3.5
2,493 reviews
Excellent
982
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621
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363
Poor
206
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321

American1256
23 contributions
May 2022 • Family
This is a wonderful attraction but I don't reccomend going via the visitor centre or paying for something that is totally FREE.

the visitor centre is quite boring and overpriced and serves only to make money. They also are quite sneaky and mislead you into thinking you have to pay via the visitors centre in order to gain entry to the causeway itself ...you DON'T.

Do like the locals and visit the causeway for free. ;-)

Its totally allowed and don't let ANYONE tell you any different . From the Nook Cafe, we crossed the car park, followed through a small tunnel, which opens out on the opposite side of the visitor centre. It’s very easy and totally allowed. feel free to walk about and find other entrances. I believe there is another behind the causeway hotel over to the left.
Written 5 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

A W
Livingston, UK3 contributions
Apr 2022
My family and I, a party of six, decided that we would wish to visit the National Trust's Giant's Causeway site. When we arrived, having travelled from Belfast, we discovered that admissions had to be pre-booked. Having not done so, I was told that we would have to make a booking by smart phone to gain access. I am aged over 65 and feel sure that I will not be alone in my age group not to have a smart phone. If my son and his wife had not been with us, we would simply not have been allowed to enter the Visitor Centre. I personally believe that the National Trust is for everyone and not just those in possession of a smart phone.

When we entered, given the inhospitable weather outside, we decided to go to the cafe for an early lunch with the hope that the weather would improve for the afternoon. When we entered the cafe area, it became obvious that sadly the cafe was as inhospitable as the weather outside. There was a queue of more than twenty visitors waiting to be served by just two staff, needless to say far fewer than were in the shop trying to sell souvenirs. The vast majority of tables were covered by an array of rubbish and had evidently not been cleared for some time. We were also told that although the menu appeared to offer soup, this was not available due to staff shortages.

The standard of hospitality was abysmal! Whilst this is not the first time that we have found a National Trust experience to be poor, what must visitor's from other countries think of this British hospitality ?
Written 4 May 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Toni A
Melbourne, FL121 contributions
Apr 2022
Although we read several negative comments about the cost of parking and going through the Visitor Center, we decided to go there. We purchased tickets in advance for the Giant's Causeway Mobility Experience. Cost for 2 was 26 Euros. I have difficulty walking so this seemed like the best way to see this site. Jimbo was our driver and we rode in an enclosed "buggy" down to the causeway. Jimbo was an excellent guide and gave us lots of geological and historical information along with the local "story" about the causeway. It is a very long walk so the ride was perfect. We had a sunny day and Jimbo gave us plenty of time to walk on the rocks, take pictures and enjoy the scenery. The ride back was equally interesting with more geology and local lore. The visitor center has a large gift shop and a cafe plus restrooms. We loved this visit and are sure it was money well spent!
Written 28 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Dave P
2 contributions
Apr 2022 • Solo
Totally rubbish £13 to use the cafe, toilet and shop is robbery I didn’t want the museum or tour or car parking I just wanted to get a gift and coffee why can’t the national trust be more accommodating and allow people to use the basics surely they want people to spend the money in the gift shop. Day light robbery by the national trust. The causeway is poorly managed by the national trust with poor footpaths that are bad with light rain which should be better if they are charging that much. The nook next to it are much nicer and welcoming place.
Written 14 April 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Laurajane94
Carlow, Ireland116 contributions
Feb 2022 • Couples
Upon arrival to the giants causeway we arrived at the visitor centre, there was a sign about bookings however we hadn't booked. We were greeted pleasantly by 2 ladies who worked there at the carpark who asked for our booking, which we didn't have, she told us we could book it online there and then, we tried to but I had no signal and my partner filled out all the details twice and the website kept crashing, the solution to this was to pull in the set down area until it would work ...alternatively we could drive to the other carpark that wasn't for the visitor centre to just visit the causeway. We did this as we couldn't get it to work. The two ladies were lovely in the carpark but the whole idea is silly there is no alternative to pay there upon entering the centre, so if you don't have Internet on your phone, your phone died or your just not good with technology you can't go to the visitor centre....I dont know how anyone elderly is supposed to go inside. Not age friendly at all!
Written 13 February 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rosie
2 contributions
Dec 2021
We had an excellent tour of the Giant's causeway. The tour was brought to life by our guide Brian and a cold and windy day. Brian gave a fun and informative tour explaining the geology and mythology. He provided us with radios even though we were a small group so that we were able to hear him over a very windy day. The shop was excellent and the staff were all very friendly from the car park staff the moment we arrived.
Written 5 December 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

gareth d
1 contribution
Nov 2021 • Couples
Drove up for opening at 10am. The car park attendent Karl was very helpful and explained we didn't have to pay the £13 entry to the visitors centre but could park a little bit up the road for £5 and walk down ourselves. We opted to pay into the visitors centre as we wanted a guided tour which was included. You can also opt for a audio tour. Inside the centre was full of information and helpful staff who were all adhering to covid guidelines as well as there being disinfectant wipes and sanitizer all around.
Our tour guide was Brian who was really helpful on the tour and was full of information on both geology, mythology and history. He was very easy going and great craic to chat with. Would definitely recommend paying into the centre as it helps pay for the upkeep of the centre and the safety of visitors while visiting.
Written 24 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DvrDawg
Cork, Ireland181 contributions
Nov 2021
Two Issues with this place - the cost and the website that does not work. I tried to go on-line to book tickets for this site but could never find a time or day that worked.
The website looks fairly modern -but, seems like it would have logic that would tell you which dates and times were STILL available vs having to peck through every date and time to find one that works. I tried dates a month out, two months out - never found one that said they had availability. So, we drove there only to be told that it would cost £65 for our party to park and have access to the facilities OR -we could drive a few meters down the road and park for £5 and walk on our own. So, that is what we did. So, avoid this place. The only drawback is that the only toilets available for the public are attached to the nearby hotel and the Trust had them locked on the day we were there - you can't go inside and use the toilets in the visitor centre without paying and they lock the toilets to the public - pure evil!
Written 6 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Denise
4 contributions
Nov 2021 • Friends
Wonderful experience visiting in quieter season. Walking Tour ( included in ticket price) just the 2 of us - Brian had a wealth of knowledge, good story teller and kept us engaged through out the 45 min walk. With camels, grandma's House, Finns House , organ and his boot brought to life along with a little geology we were both excited to explore further after the tour. Cafe visitors centre and shop excellent and all staff helpful and pleasant.
Written 3 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Arcadia
9 contributions
Sep 2021
A great trip.

This was a trip in September as part as a cruise ship excursion. We had opted for Whiskey on the Rocks which involved yep you guessed it whiskey whilst sat on the rocks.

Our guide from the ship (Justin) was hilarious which geared us up for what was to come.

We met with Keith from the national trust who was also hilarious and explained everything as we descended to the rocks themselves.

I can highly recommend this trip trip and if you were to have Keith as your guide you will have a great time.

We met up with Laura from Bushmills who had the whiskey we were keen to sample. Lovely young lady who really cared for the distillery and the whiskey.

I ordered a bottle when back on the ship and received an email from Laura asking if i would like to delay the delivery knowing full well we were on the ship for a few more days which i thought was above and beyond the call of her duty.

The rocks are truly amazing to see if you like that sort of thing of course.

Thank you to the team at the visitor centre for a great trip.
Written 27 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Giant's Causeway Visitor Centre

Giant's Causeway Visitor Centre is open:
  • Sun - Sat 09:00 - 16:00
Buy tickets in advance on Tripadvisor. If you book with Tripadvisor, you can cancel at least 24 hours before the start date of your tour for a full refund.

We recommend booking Giant's Causeway Visitor Centre tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 7 Giant's Causeway Visitor Centre tours on Tripadvisor