The Visitor's Center was a great launching point to see the Giant's Causeway and also do the trails at the water level as well as on top of the cliffs. We chose to not do the guided tour and instead took the provided audio tour. That allowed us to move at our own pace. The audio tour was informative from the perspective of the folklore surrounding the Giant's Causeway. The visitor's center itself is a beautiful facility, and it does a great job explaining the geology and natural phenomena there. Of course there's a big gift shop. The cafe there is okay... we had a coffee and sausage roll after doing our hike. Parking was very efficient, and the timed entries made sure we didn't get overwhelmed with bus loads of people all coming at the same time.

Great tour from Keith, so much insight. A real shame about the staff on reception, a member of staff was rude and unwelcoming. The wee blonde lass called out my elderly mother for temporarily losing her wristband. It felt unnecessarily aggressive as we are national trust members

Having booked the Visitor Experience I was a little concerned having read some of the reviews about rude and unfriendly staff. This could not be further from the truth based on my experience. Staff were friendly, helpful and polite particularly to my elderly parents. I thought the £20 paid for my children and myself (my parents are NT members) was value for money since it included parking and use of toilets, cafe and gift shop. The exhibition was limited but engaged my children for a few minutes. I enjoyed the audioguide which was included in the price. You don’t have to pay for the Visitor Experience to access the Giant’s Causeway, which I thought was stunning. A bucket list experience for me and helped by the bright sunny day. There were plenty of visitors but that didn’t spoil the trip. The walk down and back was only around 20 minutes each way. A small bus runs regularly for £1 each way (or free to NT members, so I am told).

Whilst the Causeway was a good as expected, we thought the visitor centre, although had it reasonable exhibitions and information, for me it lacked detail and could have been more informative. Comparing it to other places such as culloden visitor centre which is outstanding, this felt a bit lacking for the £13.50 fee. It also seems nuts that you can't just enter the cafe for free. We were walking past the next day and asked if we could get a cup of tea at the cafe but couldn't without paying an entrance fee. National trust maybe need to rethink this! I'm fully in support of being able to access the stones for free, it would be criminal to charge for a national asset. I wouldn't recommend folk bother with the visitors centre. Also could people on low incomes be able to access toilets for free? The staff however were lovely and friendly.

Visitor centre was useful in giving a basic background. Personally I found it too basic but the rest of the party were happier with it. To be fair it has to be geared to people with a wide range of knowledge and understanding. The centre itself was very clean, architecturally interesting, and the staff very helpful. We took the tour, which was excellent with a very knowledgeable guide, Mark. The views along the path were wonderful. The iconic pictures of the columns are only seen from the sea and perhaps this could have been made clearer in advance. The big disappointment was the cafe, already out of many lunch options and scones by just past noon. There were vegan and vegetarian options

You can do the Causeway without the Visitor's center, and that's not a bad option. We enjoyed the cafe and the exhibits and the parking and the shops at the visitor's center. In short, the visitor's center itself is not a must see, but it's a very convenient and enjoyable option if you are going to see the Giant's Causeway.

We booked the day before visiting and got in free with being National Trust members. We spent longer than usual in the visitors centre because of the rain and really enjoyed it. The staff were really friendly, welcoming and helpful. The toilets were kept clean in keeping with the rest of the visitors centre.

We loved our guided tour with the fabulous Molly - so worthwhile - a great blend of humour, folklore and useful context. As members of the National Trust we were grateful for the ease of parking, toilets and found the staff very pleasant. Would agree re sausage roll prices!!

It's expensive but well worth the money. The visitor centre is amazing and a great place to shelter from the rain. Cafe food is acceptable. The exhibition is good and a good film. It is exceptionally good if you have accessibility needs. The path to the causeway was easy and useable by a mobility scooter and the bus can take the scooter easily. Of course the "stones" are amazing, as are the cliffs. Wonderful for walking all over. Essential to book in advance, before 10.30am is best to avoid the worst of the crowds.

I took a trip up yesterday and we did the Carrick A Rede Rope Bridge and then visited the Centre and walked down to see the Causeway. It is a fantastic experience. Superb visitor centre, great facilities, super friendly staff, fantastic tour guides and audio guides. The walk to the Causeway is one of the most beautiful views you will ever see. I highly recommend this. Huge thanks to Jo, Beverly and all the staff. Cathy