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Review Highlights
helpful visitors centre

There is very helpful staff in th information centre who tied to track down an open hairdresser on... read more

Reviewed 4 weeks ago
Annie L
,
Bromley, United Kingdom
Changed plans

Had made no bookings but were planning to continue north on the M74. Called in to Gretna Gateway... read more

Reviewed 4 weeks ago
souwestdad
,
Manchester, United Kingdom
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Traveller Overview
  • Excellent50%
  • Very good37%
  • Average12%
  • Poor1%
  • Terrible0%
Travellers talk about
About
Gretna VisitScotland iCentre, on the Scottish-English border at the Gretna Gateway Shopping Outlet Village, is the gateway to Scotland via Dumfries & Galloway. Close by is Gretna Green, famous for runaway marriages. The village of Gretna has a more...more
Contact
Unit 38 Gretna Gateway Outlet Village Glasgow Road | Glasgow Road, Gretna DG16 5GG, Scotland
Website
+44 1461 335208
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Most Helpful Review
Reviewed 6 July 2018 via mobile

On visiting the area I was in need of some helpful advice on sourcing an unusual gift of a onesie on one of the hottest days of the year. My grandaught had her heart set on a certain kind for her birthday. On popping in...More

2  Thank Diana S
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 11 July 2018

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting this wonderful region as well as the whole of Scotland. We like to think we go the extra...More

Reviews (75)
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All reviews information centre worth a visit very helpful staff gretna green outlet village gables hotel local area great place to shop on site scotland wedding magnet gifts visitors sweets benches
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1 - 10 of 73 reviews
Reviewed 4 weeks ago

There is very helpful staff in th information centre who tied to track down an open hairdresser on a Monday- an almost impossible task. Nice selection of products to be for souvenirs. Visit the local shops and my husband bought a beautiful leather jacket. Ironically...More

2  Thank Annie L
AndrewR4978, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave a review. It's great to hear that you found our Advisors to be so helpful and I know they will be pleased too! I'm sure you will find many more reasons to visit our beautiful region and...More

Reviewed 4 weeks ago

Had made no bookings but were planning to continue north on the M74. Called in to Gretna Gateway and were pleased to find a visitor centre. Lady at the counter told us so much about the southwest of Scotland that we decided to head west...More

1  Thank souwestdad
AndrewR4978, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave such a great review. We aim to provide a comprehensive range of information for Gretna and the whole region - and to deliver it with great customer service - so your positive feedback is greatly appreciated! So...More

Reviewed 16 July 2018

Visited the Information shop at the Outlet Village in Gretna Green. Assisted by Claire who gave me more information than I could think off. Really pleased with her, her manner, approachability, friendly and full of smiles. I could not resist buying a few things. Enjoyed...More

1  Thank David B
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 19 July 2018

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting Gretna, Dumfries and Galloway and the whole of Scotland. And Claire, of course, is delighted with your feedback!...More

Reviewed 6 July 2018 via mobile

On visiting the area I was in need of some helpful advice on sourcing an unusual gift of a onesie on one of the hottest days of the year. My grandaught had her heart set on a certain kind for her birthday. On popping in...More

2  Thank Diana S
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 11 July 2018

Thank you so much for taking the time to leave such a great review! All of our advisors are very knowledgeable and take great pride in promoting this wonderful region as well as the whole of Scotland. We like to think we go the extra...More

Reviewed 13 June 2018

It's kind of a touristy stop, shopping, etc., wrapped up in the local lore of the fact that Gretna Green was the elopement capital. It was fine, people were friendly, but once is enough here.

Thank amfh
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 17 August 2018

Thank you for taking the time to leave a review. I'm glad you found our staff to be friendly, they will be delighted to read this. Many thanks

Reviewed 7 June 2018

Outlet is excellent with friendly staff. Helpful tourist info centre and really good selection of shops. Plenty of benches to sit and lovely eateries.

Thank Sandra C
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 11 June 2018

Thank you for leaving such a great review of the Outlet Village and our iCentre, which I am glad you found to be helpful! I will pass your comments onto the Outlet Village teams. Gillian

Reviewed 7 May 2018

Bit disappointed with type of shop nothing really Scottish could have bought same stuff cheaper in Meadowhall

Thank jsM4578PI
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 11 May 2018

Thank you for your feedback, we do try to stock a range of retail including working with local suppliers, I will pass your feedback on to our Retail department. Regards Gillian

Reviewed 27 April 2018

If you get the chance it's a must to go to Gretna Green it's surprising how much there is to see and all the shops and eating places there is

Thank _lorrainebraddock
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 11 May 2018

Thank you for leaving a lovely review, Gretna and the surrounding area is indeed a beautiful place! Hopefully you will get the chance to come back again. Regards

Reviewed 8 April 2018

spent some time in the museum, and thoroughly enjoyed it. Well worth a visit. Enjoyed a meal in the restaurant as we had time to kill waiting on our train.

Thank imacthisyear
Andrew R, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 10 April 2018

Thank you for leaving a review, it is great to hear you enjoyed your visit to our fascinating corner of Scotland, I hope you will visit again. I will pass your comments on to the Blacksmith's shop. Kind regards, Andrew

Reviewed 31 March 2018

This is pretty much the same as any outlet village, but still nice to have a walk around and have lunch.

Thank JT1406
Gillian P, Manager at Gretna VisitScotland iCentre, responded to this reviewResponded 5 April 2018

Thank you for leaving a review, I will pass your comments on to the Outlet Village management team Regards Gillian

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