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Koonwarra Day Spa - CLOSED

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Review Highlights
return visit just as good as the last time

I love this place. We visited as a couple, both had 30 mins in the outside spa which is out the... read more

Reviewed 12 February 2013
CandJMelbourne
,
Melbourne, Australia
Wonderful post hens- pre wedding TLC!

From the moment we walked in to when we left it was beautiful and exactly what was needed. Anita... read more

Reviewed 11 September 2014
ShariStone
,
Darwin, Northern Territory, Australia
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Traveller Overview
  • Excellent63%
  • Very good12%
  • Average0%
  • Poor0%
  • Terrible25%
10 Sep 2014
“Wonderful post hens- pre wedding TLC!”
9 Feb 2014
“Fabulous will be back”
About
The Koonwarra Day Spa is set amongst peaceful bushland, in beautiful South Gippsland, Victoria. Our friendly & experienced staff can pamper you for an hour or for a whole day! Couples treatments are available, so bring a loved one & share some...more
Contact
9 Koala Dr, Koonwarra, Victoria 3954, Australia
Website
+61 3 5664 2332
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Reviews (8)
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Reviewed 11 September 2014

From the moment we walked in to when we left it was beautiful and exactly what was needed. Anita was fantastic, very knowledgable and informative. Enjoyed every minute of the massage and facial and the whole experience really did unwind all the indulging from the...More

Thank ShariStone
Reviewed 10 February 2014

Booked the spa package, particularly enjoyed the facial, very relaxing, staff were lovely and made me feel at ease. Lovely surrounds, look forward to coming back soon.More

1  Thank LibbyBolton
Koonwarra D, Manager at Koonwarra Day Spa, responded to this reviewResponded 11 February 2014

Hi Libby, so pleased you enjoyed your experience with us at Koonwarra Day Spa. Thank you for taking the time to provide this feedback. We are just about to release our new brochure including current popular therapies as well as new options including the lovely...More

Reviewed 4 February 2014

My sister and I often visit day spas and this is not a day spa, we both felt it had the feel of a doctor waiting room. Payment is required upfront which is unusual but now I believe it is too avoid refunding upset customers....More

1  Thank Loren C
Koonwarra D, Manager at Koonwarra Day Spa, responded to this reviewResponded 5 February 2014

Hi Loren, You have made several points which I am happy to address – feedback can help us acknowledge a job well done, or evaluate and where necessary make changes based on this. We are serious about our clients experience and also have an internal...More

Reviewed 1 January 2014

There is nothing worse than getting in the car after spending $$ to see my legs still quite hairy, and covered in wax. I paid for a half leg, but only did the front of my shins (poorly). Ignored my knees and the backs of...More

Thank S J
Koonwarra D, Manager at Koonwarra Day Spa, responded to this reviewResponded 4 January 2014

I am sorry to hear your concern regarding your recent service, and we do appreciate any feedback (positive or otherwise). We can offer you a refund for your treatment, or a Credit towards another service. Please contact koonwarraspa@bigpond.com to arrange. Feedback we have had inhouse...More

Reviewed 30 September 2013

I received a gift voucher to Koonwarra Day Spa, which said clearly that it was valid for six months, and I booked a one-hour relaxation massage. It was wonderful. The staff were welcoming, the massage was relaxing and the calm environment helped me clear my...More

Thank NewToSouthGippy
Koonwarra D, Manager at Koonwarra Day Spa, responded to this reviewResponded 4 October 2013

Thank you for making the time to offer your positive feedback regarding your recent visit. We are under new management as of July this year, and the team are committed to provide treatment and the space to ensure you relax, revive and rejuvenate. We look...More

Reviewed 12 February 2013

I love this place. We visited as a couple, both had 30 mins in the outside spa which is out the back on a verandah overlooking the bush, a couples 30 minute back, neck and scalp massage and then I stayed on for a facial...More

1  Thank CandJMelbourne
Koonwarra D, Owner at Koonwarra Day Spa, responded to this reviewResponded 15 February 2013

Thank you for your kind review. I'm so glad you enjoyed your treatments with us. We look forward to seeing you both again next time.

Reviewed 14 September 2012

A great place to receive some TLC. Would recommend the hot stone massage. Awesome!!! Have also had several other types of massages and also enjoyed the spa with hubby.

1  Thank LadyRachelB66
Koonwarra D, Owner at Koonwarra Day Spa, responded to this reviewResponded 17 September 2012

Thank you for your positivie review LadyRachelB66. It's great to know that you and your husband enjoyed the spa and your massage together. We hope to see you again soon.

Reviewed 21 February 2012

Have been here a couple of times now, and both have been wonderful! Recently, had a 45 min massage and 45 min facial. I swear I looked 10 years younger after the facial; there wasn't a worry line in sight! Staff were friendly, accommodating, and...More

2  Thank CandJMelbourne
Management response:Responded 9 July 2012

Thank you so much for leaving your positive review. My staff and I were thrilled to receive such wonderful feedback. We always try our hardest to ensure our clients enjoy their treatments as much as you did! I apologise for not replying sooner to your...More

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