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Cruzeiros da Oura

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Vilamoura, Portugal
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About Cruzeiros da Oura
Cruzeiros da Oura, Lda is a tourist maritime company that operates since 1991 in the Marina of Vilamoura, with walks along the Algarve Coast, with a sailing catamaran of name "Jaguar" with capacity for 12x people; two "Puma" and "Lince" motor catamarans with capacity for 42x people each, a "Rascasso" fishing boat with capacity for 12x people and a recreational boat "Nemo" with capacity for 12 x people. It is dedicated to the activity of tours with and without sailing on our Algarve coast (from Islas de Olhão / Faro / Vilamoura to Benagil) with a great diversity of services, programs and offers, such as short walks with visits to the Galé caves or Benagil, dolphin watching; full day trips with or without a barbecue on board (with license) or on the beach; private events (weddings, sunset parties, birthdays, stag / hen parties, etc.). Programs for deep-sea fishing or deep-sea fishing, diving, kayaking and paddle board.
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Cruzeiros da Oura
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Lux wrote a review Feb 2020
United Kingdom9 contributions4 helpful votes
The sea was extremely choppy and the company should have taken the decision to cancel the trip- instead they took everyone on board- we couldn’t enter the caves due to rough seas and the return journey was awful with most people being seasick. It would have been safer to cancel the trip than to risk the journey for so many people.
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Date of experience: February 2020
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Dorrie E wrote a review Oct 2019
1 contribution
DO NOT TRUST THIS COMPANY!! Awful, untrustworthy liars AVOID AT ALL COSTS!! First cancelling our trip as we arrived at kiosk in morning of excursion due to sea conditions with the promise it would go ahead the following day. Then sent voicemail at 21:00 that night to cancel following day Apparently due to weather but when contacting them they told me they hadn’t enough bookings to make there profits so told me to deal with it and put phone down on me. Had they been upfront and honest about the trips I could have possibly made alternative arrangements for my wife and I to find another activity for our honeymoon but now struggling at 21.30 at night to find alternative activities for our final day having already missed out on one day due to this. Thanks for RUINING the end of our honeymoon! Don’t waste your time and money with these cons!!
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Date of experience: October 2019
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Katie E wrote a review Oct 2019
1 contribution
Awful company! First cancelling our trip as we arrived at the kiosk on the morning of excursion due to ’sea conditions’ with the promise it would go ahead the following day. Then receive a voicemail at 9pm that night to cancel the trip rearranged for the following day apparently due to weather conditions. After contacting them we were advised it was due to not enough bookings to make their profit and told us to deal with it and put the phone down on us! Had they of been upfront and honest about the trips we could of possibly found an alternative day out for the last day of our honeymoon but now struggling at 9.30pm!! Don’t waste your time or money with these con artists!!! Thanks for ruining our honeymoon!!!
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Date of experience: October 2019
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Mike S wrote a review Oct 2019
Cardiff, United Kingdom129 contributions64 helpful votes
I'd hoped to book a trip from Vilamoura to Benagil but it wasn't available on the day I wanted, and so instead I bought a 22Euro ticket for Gale Caves. I was relieved that the minimum number of passengers was reached and so it went ahead. The ticket office staff were excellent and so were the two crewmen (Carlo and Vitor?) who guided our three-and-a-half hour excursion. When on my return I showed a picture of Carlo, my wife wished she had taken the trip with me! Despite a fresh breeze, the catamaran was mercifully stable, and there were plenty of seats under cover and on either side (the bow seats received a soaking on the outward leg!). We had a free drink (only a small paper cup) but others (eg Sprite or cocktails) were available at a price. Great views of the coastal cliffs, Ponta do Castelo and Albufeira before dropping anchor in a stunning cove. You could swim and/or perch on the edge of a rubber dinghy (only 5 could go at a time) whch took us through two long rocky arches (the 'caves'). A bit of a swell, but experienced piloting got us through unscathed. Didnt see any dolphins (none were promised) but the diving seabirds were impressive. All in all, well worth the outlay for the boat ride and 10-minute adventure at Gale.
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Date of experience: September 2019
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jmtaylor948 wrote a review Aug 2019
London, United Kingdom116 contributions49 helpful votes
Have been with this company before and was very good. I arranged this. Trip with my nine year old son we were joined late by 6 people including a PREGNANT LADY . First question why was she allowed on trip , secondly are people really that stupid , the answer to this is yes. There was no surprise when 20 mins into the trip she started to be violently sick, she was also joined by 3 of her companions who all stank of booze and the6 also took it in turns to be sick in toilet whereas the lady was lying on deck puking into a bucket being comforted by her partner, we just fishing spot after 45 mins and started fishing but the sounds behind us were horrendous and by son sat there covering his ears. The crew were excellent and dealt with situation very well and tried to help everyone fishing, and several were caught including a small shark which was looked but 5 not landed. After an hour the lady was in a bad way, and the crew asked if everyone minded if we cut the trip shout, and returned to shore which we of course. Didn’t. The women was greeted at shore by an ambulance and she was taken away. THE WOMENS PARTNER DID NOT EVEN MAKE ANY GESTURE TO APOLOGISE FOR RUINING EVERYONES TRIP, I appreciate you were concerned but a SORRY would have been nice ! I hope your partner and child are Ok but I think you have just learnt your first lesson in parenthood.
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Date of experience: August 2019
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