Marine Matters
Marine Matters
5
Monday
8:30 AM - 5:00 PM
Tuesday
8:30 AM - 5:00 PM
Wednesday
8:30 AM - 5:00 PM
Thursday
8:30 AM - 5:00 PM
Friday
8:30 AM - 5:00 PM
Saturday
Closed
Sunday
Closed
About
From our base at Warsash, at the foot of the River Hamble we run our engineering and boat building workshops, from where we sell and service RIBs and outboard engines and operate Stone Pier Marina. As a Authorised Suzuki Outboard Dealers we offer a wide range of supply, servicing and parts from our workshop, in Warsash, Southampton. We can also service all other makes and models of outboard engine. All engine servicing can be done at our Warsash workshop or from our fully equipped mobile workshop unit. We are the UK & Ireland distributors for Joker Boat RIBs and Tiger Marine RIBs and fit these out in our workshop to ensure the quality demanded by our customers. If you are looking for Berthing then Stone Pier Marina at Warsash, on the River Hamble, is a great option - get in touch for more details.
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5.0
61 reviews
Excellent
59
Very good
1
Average
0
Poor
0
Terrible
1
Nigel W
Portsmouth, UK2 contributions
Jan 2021 • Couples
Last year we bought a Grand D 600 RIB from Marine Matters. At the time we (co-owners) were told by Henry (‘H’) that this was just the beginning of a worthwhile relationship with the boatyard. The promise of excellent after sales service and invitations to join various boating social events were sure to follow he said. Well, while our new boat met our expectations it did develop a couple of minor faults which we pointed out to H at the end of the season. I received an email reply back the same day with the assurance that both were covered under warranty along with an arrangement to pick the boat up from our dry stack, transport back to Marine Matters boatyard, perform the repairs and return. We were kept fully informed by Rich, the workshop manager, at all stages. Today, we inspected the repairs and couldn’t have been more pleased. So, our experience thus far is that H and his team back up their pre sales promises when it comes to after sales services. Thanks guys!
Written 1 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phil 'n Jules
Christchurch, UK24 contributions
May 2020
Our first visit to the boat last week showed a problem with the throttle and linkage which delayed our first trip out after the relaxation of Covid rules. Yet Henry, Rich and Harry at Marine Matters put themselves out to fix it within a remarkable 24 hours which got us out on the water super quick. I know they're so busy right now but had to mention the great customer service we always get from MM! Thanks guys!
Written 3 June 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter S
Reit im Winkl, Germany88 contributions
Aug 2019
Just back from my Day Skipper (Motor) practical with Marine Matters. The booking process was excellent with Lisa (office) answering all my questions and being very flexible and helpful about everything. Being able to stay on the boat was a real bonus as it saved on B&B costs and also meant we could stay away overnight (we stayed in Cowes). The instructor (Tim) was super; very experienced and able to instruct in a clear and friendly way that made us all (3 attendees) feel at ease. The boat, a Sealine F42/5, was larger than I intended to charter but provided good experience and was fun to drive. The region (The Solent) is great for this course as there is always so much going on which is what you want when you are learning. So, in summary, an excellent course and thoroughly recommended.
Written 14 August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry H
1 contribution
Sept 2014 • Solo
Appauling teaching by the so called 'its not my job' instructor, Brett. Appauling customer service by Henry, not giving a monkeys about customer satisfaction or complaints. Just interested in taking your money. Would never recommend to anyone. Appauling.
Written 9 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We became aware that you were unhappy with your course once you had left before the course ended last year. Consequently we did request that you call the office at a convenient time to yourself. Sadly we have not heard from you but if you would like to call me on 01489 579589 to discuss your experience please do not hesitate to get in touch.
Written 10 August 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
flossyb4
9 contributions
Jun 2017 • Family
Such a perfect Sunday spent on Marine Matters 6 berth rib boat. Henry met us in the morning to go through everything with us and answer any questions we had as this was our first time. Henry & Lisa were very helpful from the first email enquiry right through to the day of hire making the whole booking process easy and pleasant. Both Lisa & Henry were very helpful and relaxed and it all helped to us having the most fantastic time! We will definitely be using Marine Matters again in the future!.
Highly recommended, thank you.
Highly recommended, thank you.
Written 19 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niels K
4 contributions
Apr 2017 • Business
Excellent experience qualifying for my Day Skipper.
Excellent facilities
Excellent instructor
Can not wait to continue my education (Yachtmaster) with Marine Matters
Happy days
Excellent facilities
Excellent instructor
Can not wait to continue my education (Yachtmaster) with Marine Matters
Happy days
Written 12 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Keyworth1
Bembridge, UK11 contributions
Jun 2018 • Solo
From the first phone to inquire about a rib for sale through to the handover, the attention to detail, the customer service has been superb. No question was considered trivial, Advice was readily forthcoming, overall an excellent customer service. Well done Henry, Lisa and Jean. Excellent service thank you, and the boat is great as well.
Written 21 June 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kirstie
14 contributions
Dec 2016 • Business
I can't recommend these guys enough. I was feeling nervous about my practical exam so the company designed a day of 1:1 instructing prior to the prep week. It was incredibly valuable and I really felt the team went above and beyond just ticking boxes, it's great to have worked with a company that actually value the customer and care whether you pass the exam or not, rather than just taking your money. The quality of instructing and the vessel itself was really high and not only that but I thoroughly enjoyed the week! Highly recommended.
Written 27 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chris
Sedella, Spain40 contributions
Dec 2016 • Business
I have attended many courses over the years professionally and the level of professionalism and expertise from pre course advice & admin (provided by Lisa) to the instructors (Andy & Ian) has always been exemplary. The friendly & supportive nature of everyone at MM makes learning a joyous experience while staying safe and professional. The venue is idyllic with the facilities to match. The boats are well maintained and necessary equipment supplied to complete the courses attended (which is handy). I would not hesitate to recommend MM to anyone wishing to take any RYA or associated courses offered here. Lastly many thanks for the laughs & for the supply of edible goodies! Thanks
Written 5 December 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
grace200
Suthampton, UK229 contributions
Aug 2015 • Solo
My husband has recently completed his PB2 with Brett. He thought the two days training on Marine Matters Rib was excellent. He has had limited power boat experience up until recently, but felt confident enough after the course to take our power boat through the Hamble, across the Solent and over to Cowes last Friday for Cowes Week Fireworks and Sunday, where we witnessed the start of the Fastnet Race. I'm generally his worse critic, and have to say thought he did brilliantly! I would definitely recommend Marine Matters for training. Thanks Brett and Henry and Lisa!
Written 22 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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