We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Review Highlights
Good Food Servide in Lovely Location

The food was well cooked and the environment and decor are beautiful. This element of the hotel... read more

Reviewed 7 November 2018
Canterbury, United Kingdom
lovely spa, beautiful site, one horrible staff member left a bad taste

The booking takes emailling three or four different people to organise bedrooms, restaurant... read more

Reviewed 1 week ago
Read all 96 reviews
All photos (59)
Full view
Traveller Overview
  • Excellent58%
  • Very good14%
  • Average11%
  • Poor10%
  • Terrible7%
Travellers talk about
Suggested duration: More than 3 hours
Eastwell Court | Eastwell Manor, Boughton Lees, Ashford TN25 4HR, England
+44 1233 227138
Improve This Listing
Reviews (96)
Filter reviews
96 results
Traveller rating
Traveller type
Time of year
Show reviews that mention
All reviews eastwell manor breakfast and lunch felt completely nice choice leisure facilities pool side treatment rooms min massage steam and sauna full body massage changing rooms are lovely location treatment area lovely touch my friend from start to finish staff were lovely
Updating list...
1 - 10 of 96 reviews
Reviewed 6 days ago

Where can I start. Booked a Spa Evening Break for a family 21st Birthday celebration. After a few times of attempting to book it on their totally un-user friendly website, I did it over the telephone. Before the stay I had to email a few...More

Date of experience: December 2018
1  Thank Louisianaterry
Reviewed 1 week ago

Arriving- checked in at 2pm only to be told to wait until 3pm for the room. Had to queue again to get the key. Rooms were nice, bed comfortable. Food in the spa was average, although staff were very friendly and helpful. Checking out, only...More

Date of experience: November 2018
Thank Jessica H
Reviewed 1 week ago

The booking takes emailling three or four different people to organise bedrooms, restaurant bookings and then spa bookings. Everything is confused which makes checking out a long arduous process. We were a group of Hens, and the spa and rooms were great. Food was dreadful....More

Date of experience: December 2018
Thank Kim1277
Reviewed 3 weeks ago via mobile

Was supposed to recieve a welcome drink as part of the package never got that. The times of the classes on the website were all incorrect . For 5 people we were allocated 2 lockers, there are only two changing rooms in the ladies. Had...More

Date of experience: November 2018
1  Thank TonyP3000
Reviewed 4 weeks ago

Spa stay was spoilt by inadequate service, pool area run down, ran out if robes, certainly not worth its rating needs to improve. Feel they are trading on the Campneys name but not delivering quality or value for money.

Date of experience: November 2018
1  Thank Tourist798417
Reviewed 4 weeks ago via mobile

This Champneys is an utter shambles. Do not come here, they haven’t got a clue what’s going on anywhere, they are very under staffed and just don’t care. For what Champneys costs this is an absolute joke. There were people complaint left right and centre....More

Date of experience: November 2018
2  Thank lexandra2016
Reviewed 7 November 2018

The food was well cooked and the environment and decor are beautiful. This element of the hotel since being taken over by Champneys is certainly still very good. Staff are generally good and friendly with one or two small exceptions at the buffet counter.

Date of experience: October 2018
Thank Donsafe
Reviewed 14 October 2018 via mobile

My partner and I had a spa day and I could not fault it. I had a massage by Isabelle, is was brilliant she worked on the areas that I mentioned. My partner also had a massage by Judit and again he said it was...More

Thank Charlie-Marie R
Reviewed 12 October 2018

I booked a spa day for me and my partner for his birthday. It was a lovely relaxing day, the spa was very clean and has everything you need. The relaxation room was lovely we sat there for ages reading :) We both had treatments...More

Date of experience: October 2018
Thank ClaireP2888
Reviewed 5 October 2018 via mobile

Stayed for two nights in the manor but used the spa facilities on all days including day of check out. The spa pool and facilities were one of the best I have ever been to and I didn't want to leave. The hydro therapy pool...More

Date of experience: October 2018
Thank rakeevil
View more reviews
Nearby HotelsSee all nearby hotels
Eastwell Manor
1,761 reviews
.12 miles away
The Conningbrook Hotel
396 reviews
1.87 miles away
Premier Inn Ashford (Eureka Leisure Park) Hotel
889 reviews
1.96 miles away
Travelodge Ashford
679 reviews
2.07 miles away
Nearby RestaurantsSee all 3 nearby restaurants
The Flying Horse Inn Restaurant
276 reviews
.43 miles away
Biscuit's Tearoom
71 reviews
1.32 miles away
The Old Mill
1,459 reviews
1.52 miles away
The Manor Restaurant
411 reviews
.13 miles away
Nearby AttractionsSee all 3 nearby attractions
Perry Court Farm
21 reviews
1.26 miles away
The Rose Inn
8 reviews
1.36 miles away
King's Wood
76 reviews
1.67 miles away
Questions & Answers
Get quick answers from Champneys Spa staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines