This is an impressive place to visit. Today the daffodils were stunning . The weather for this Mother's Day visit was beautiful , just as well given that we queued outside the Afternoon tea venue well past the booked 3 p.m. arrival . People at the front of the queue were served Bucks Fizz after they complained , server then disappeared back inside before he reached the rest of us . Our booking was for 6 , the table had been set for two , another wait whilst tables were rearranged , one without a cloth ! To be fair the young lady checking bookings did apologise and the , very young , staff did their best but lacked guidance e.g . We were given 2 small teapots for 6 and we , along with others that we witnessed , had to ask for milk, cream and jam for scones etc . Food was enjoyable , once we finally got it , and the guitarist provided great background music . We decided that the experience could be best described as Fawlty Towers in a tent . Such a shame as we'd all looked forward to a delicious tea in pleasant surroundings and our daughter, who had booked as my Mother's Day treat at not trivial expense was , understandably upset .

We were also on the 3pm booking like the previous guests commented (not associated). We had booking for 8. We were let into tent at approx 3.20/3.25. People at front were given drinks but we were not. We were a chair short at booking and had to find an extra chair. We noticed people were getting offered second drinks/snacks before we had anything. It was close to 4pm before we were even offered a tea pot, it felt like we had totally been forgotten and we had to chase everything. The milk was served in a cup, so it spilled everywhere and there was not enough tea for the whole table, so we were up and down just trying to get the basics. The kids picnic boxes were forgotten and the last thing you want is hungry bored children. We had two sandwiches each, it seemed pot luck how much food each table was given. The options selected totally went out the window and the savoury options that should have been given were not provided. Drinks that came for kids were wrong, kids sandwiches were wrong. I had to question whether we would be given mimosas, they finally came as we were finishing up. The food we were given was lovely but it was total chaos from start to finish and the experience was ruined due to the excessive wait times, chasing everything and randomness of food and drinks provided. The guitarist was fab and I think the staff tried but maybe unprepared/overwhelmed.

Booked the Mother’s Day afternoon tea for 1pm. Queued to get seated and our food came out quickly. We then had to wait over 30 minutes for our pot of tea, which was only suitable for one person. When other people’s food was brought out we noticed that they’d missed out the cupcakes on our platter. They also seemed to forget to give us the welcome glass of mimosa that had been advertised. I would definitely not book again. The whole thing was a shambles, with no organisation. The only reason I’ve given two marks is because the daffodils were lovely outside.