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Address: 30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
Phone Number:
+44 1782 213499
Website
Today
12:00 - 06:00
Closed now
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Hours:
Sun - Sat 12:00 - 06:00
Description:

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment...

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack

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TripAdvisor Reviewer Highlights

Read all 68 reviews
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  • 42
    Excellent
  • 16
    Very good
  • 6
    Average
  • 2
    Poor
  • 2
    Terrible
Local Casino

Good casino always has good food and extras.....also sometimes covers special events like fight nights etc, and also has a poker tournament every saturday night.

4 of 5 bubblesReviewed 1 week ago
andy0c
,
Stoke-on-Trent, United Kingdom
via mobile
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68 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Stoke-on-Trent, United Kingdom
Level Contributor
21 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Good casino always has good food and extras.....also sometimes covers special events like fight nights etc, and also has a poker tournament every saturday night.

Helpful?
Thank andy0c
Gary P, Manager at Genting Club Stoke, responded to this review

Many thanks for taking time to give us some great feedback on Genting Club Stoke and hope to see you again soon. More 

Stoke-on-Trent, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

First visit for a special birthday yesterday. Quite disappointing. The food was good, but service a bit staggered. The bar service was terrible, over 15 minutes wait to be served. Within the meal/package was supposed to be vouchers for a drink, a free bet, etc, which weren't given to our table. We were on 2 large tables, and apparently a... More 

Helpful?
Thank VonVon6
Gary P, Manager at Genting Club Stoke, responded to this review

Thank you for choosing Genting Club Stoke as your destination for celebrations. Sorry to hear that on this occasion the service was not up to our usual standard. The vouchers were given to one table but were not passed by them to the second table. We hope to see you again soon for more celebrations at Genting Club Stoke and... More 

UK
Level Contributor
28 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Well can I firstly say the management are second to none Go out their way every time The Sunday lunches are absolutely to die for, absolutely quality dining and the staff that serve you are just so brilliant. Danny you are probably thee most amazing man ever, you make everyone feel so welcome and make every lady Feel so special.... More 

Helpful?
Thank sknightblonde
Gary P, Manager at Genting Club Stoke, responded to this review

Danny loves all the great comments and is pleased that you've taken the time to mention him personally. He looks forward to seeing you on your next visit when you'll receive more great service. More 

England
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

I've been here on many occasions, usually group events for a meal and a flutter. The food is always nice and the staff friendly and helpful. Decor smart and clean. Reasonable prices too. The only issues I've ever had are lack of choice for vegetarian dishes, and on the entertainment nights they could do with an extra blackjack table as... More 

Helpful?
Thank NikEngland
Gary P, Manager at Genting Club Stoke, responded to this review

Many thanks for your kind review. We're getting a new bar menu soon which has more options for vegetarians. We take all your comments on board and thanks again for the feedback. More 

Stoke-on-Trent, United Kingdom
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I would recommend the Casino for Sunday Dinner, 3 course is reasonably priced, and if you fancy an afternoon flutter you can.

Helpful?
Thank Trish R
Gary P, Manager at Genting Club Stoke, responded to this review

Our 3 courses are indeed good value. Thanks for the kind feedback and we hope to see you again soon at Genting Club Stoke. More 

Stoke-on-Trent, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 5 weeks ago

Can recommend this venue for group bookings. Been to several retirement meals and a birthday meal here the food was excellent, good value for money and staff really friendly. Will certainly be returning. We always book between 7-30 and 8pm when the casino is not too busy and mid-week.

Helpful?
1 Thank 52Elizabeth
Gary P, Manager at Genting Club Stoke, responded to this review

Thank you for your kind comments. It is always great to hear that our customers have enjoyed their visit with us, and I hope to see you soon. More 

Stoke-on-Trent, England, United Kingdom
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

1st ever visit to the casino , they staff were great , we had a meal which was lovely and the singer was excellent , a great night out , really enjoyed it

Helpful?
Thank Hazel K
Gary P, Manager at Genting Club Stoke, responded to this review

Thank you for the great comments. We pride ourselves on delivering excellent customer service and love hearing about it. Hope to see you at our next entertainment evening. More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 January 2017 via mobile

Brilliant disabled access, excellent service from all staff. (Special shout out to Danny and Tony for being fabulous hosts). Food on point and faorly priced. Thoroughly recommend a visit.

Helpful?
Thank Badger M
Gary P, Manager at Genting Club Stoke, responded to this review

We pride ourselves in being fully accessible to our disabled customers and am glad you experienced the great customer service we deliver. Thanks for the mention for Danny and Tony, I will pass on your kind words. See you again soon. More 

staffordshire
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 21 December 2016

Lovely restaurant separate from the gaming tables. Food very good and the waiter Danny is fantastic. He makes everyone feel special and goes out of his way to make every visit memorable.

Helpful?
Thank janny7
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for taking the time to give us some great feedback. Not everyone realises that you can enjoy some great food and entertainment without actually being near the gaming tables. Always a great night out. Thanks again and will pass your kind words onto Danny. More 

Stone, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 2 December 2016

Everything about this places fabulous! The food, the bar, and the atmosphere, but the stars of the show are without a doubt the staff, especially Scott and Danny, who went above and beyond to make us feel like the night was truly special. I would also like to say a special thank you to the chef who accommodated one of... More 

Helpful?
Thank TwoExplorers2016
Gary P, Manager at Genting Club Stoke, responded to this review

We always take dietary requirements seriously and are glad to have been able to keep everyone happy. Chef Jason will always go out of his way to keep our customers well fed :) More 

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