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Genting Casino Stoke

30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
+44 1782 213499
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Review Highlights
Not been in a while, but aim to go back

I really enjoy the staff here, it's also nice seeing them in their natural habitat and not just at... read more

Reviewed 22 May 2017
Anne B
,
Stoke-on-Trent, United Kingdom
always excellent for whatever you want

regularly visit here for many things sunday dinner is always outstanding as is the food at any... read more

Reviewed 8 May 2017
globetrotterno1
,
london
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Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack
  • Excellent69%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible5%
Travellers talk about
“great night” (13 reviews)
Open Now
All hours
Hours Today: 12:00 - 06:00
LOCATION
30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
CONTACT
Website
+44 1782 213499

Similar Things to Do in Hanley

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Reviews (90)
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11 - 20 of 90 reviews

Reviewed 22 May 2017

I really enjoy the staff here, it's also nice seeing them in their natural habitat and not just at Reflex ;D

Thank Anne B
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 23 May 2017

Hello Anne, Thank you for the lovely comments, hope the staff behaved themselves. Hope to see you soon.

Reviewed 8 May 2017

regularly visit here for many things sunday dinner is always outstanding as is the food at any time great drinks that are very reasonable good gambling Staff are without a doubt top notch and make the place what it is, especially Danny in the restaraunt

Thank globetrotterno1
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 8 May 2017

Thank you for the lovely comments, we always strive to give great customer service and really appreciate it when customer take the time to comment. Hope to see you again soon.

Reviewed 7 May 2017

Been here a few times now and as always a great night out.The staff are very friendly and helpful the food is good value and so are the drinks and top it off i won....

1  Thank Tim R
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 8 May 2017

Thank you for the great comments, and congratulations on winning as well! hope to see you again soon.

Reviewed 29 April 2017

What a fantastic place for Sunday lunch. Admirably served by Danny & Mike our every request was dealt with without hesitation. Excellent service ambience and food are the standard one has become to expect. We are regular visitors and will be there tomorrow.

Thank David L
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 1 May 2017

Thanks for the great review and am glad to hear that you had a great time on our Sunday Lunch. Hope to see you again soon.

Reviewed 28 April 2017 via mobile

I have used this venue for many years....but trust me I am looking for no favours. I am reasonably inteligent chap. Tonight I had a few drinks due to the fact my young brother died. I was alone so dosed off 2 or 3 times....More

Thank James Z
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 1 May 2017

Sorry to hear about your night at the casino. Our door staff escort people from the premises in a professional manor and am sorry that you feel on this occasion they haven't done that. You're right though, we don't allow people to sleep in the...More

Reviewed 18 April 2017 via mobile

Great greeting upon arrival The area that was being used for the event we were attending was set up with plenty of room I ordered a snack and just before it was ready I was asked were I would like to sit to eat it...More

Thank Diane S
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 21 April 2017

Hello, Thank you for the lovely comments and hope to see you again in the future.

Reviewed 11 April 2017

Really excellent and good value food in the restaurant; friendly and professional service. Classy ambience especially when they have a singer. Pleasant party-like atmosphere.

Thank cottagegrove
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 21 April 2017

Hello, Thank you for your lovely comments, we like to think that we are more than just a casino. Hope to see you again soon. Joanne

Reviewed 5 April 2017 via mobile

Went in the other night not been in for a while because the same 2 people play 5 machines at my last few visits this is not right gave it another go the other night and there we are same people again and if you...More

1  Thank bobfheath
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 8 April 2017

Thanks for your comments Bob and even through it's annoying for others if someone is playing a couple of machines then as long as they are genuinely playing them, they are entitled to. Hopefully this won't spoil your next visit at Genting Casino Stoke and...More

Reviewed 19 March 2017

The atmosphere and the food here is great with reasonable priced drinks at the bar like how they should be. Very friendly staff, but Danny the waiter always stands out taking a little time to chat with his very professional and friendly service in the...More

Thank lorraine o
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 29 March 2017

As always Danny and the rest of the hospitality team strive to ensure our customers are given the best service. Thanks for taking time out to write a lovely review and hope to see you soon in our club.

Reviewed 13 March 2017

Went for Sunday lunch yesterday with friends and as always the food prepared by Jason was delicious, the staff are all very friendly and Danny makes you feel so welcome.

Thank Jacqueline L
Gary P, Manager at Genting Casino Stoke, responded to this reviewResponded 14 March 2017

Hello and thank you for the lovely comments, both Jason and Danny serve up the best quality whether food or service and we hope to see you again soon.

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