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Palace Theatre

Closed Now: 10:00 - 17:00
Open today: 10:00 - 17:00
Review Highlights
Excellent time at Aladdin

We have visited the Palace for the past seven years as part of a family tradition. The venue is... read more

Reviewed 1 week ago
Jakey2576
Xmas pantomime time!!

Parking just across the road, a nice bar and seating with cafe inside, nicely decorated and clean... read more

Reviewed 2 weeks ago
chriswilkinson1
,
Lincoln, United Kingdom
via mobile
Read all 62 reviews
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Traveller Overview
  • Excellent66%
  • Very good29%
  • Average1%
  • Poor3%
  • Terrible1%
Travellers talk about
About
Closed Now
Hours Today: 10:00 - 17:00
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Contact
Appleton Gate, Newark-on-Trent NG24 1JY, England
Website
+44 1636 655755
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Reviews (62)
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1 - 10 of 62 reviews
Reviewed 1 week ago

We have visited the Palace for the past seven years as part of a family tradition. The venue is great, the production excellent. "Aladdin" was a fabulous panto which had the audience engaged in the clear narrative and excellent slapstick fun. The cast were strong...More

Date of experience: December 2018
Thank Jakey2576
Reviewed 2 weeks ago via mobile

Parking just across the road, a nice bar and seating with cafe inside, nicely decorated and clean, we booked the relaxed session where the stars of the show come and chat to you all before the show, this was a great experience especially for my...More

Date of experience: December 2018
Thank chriswilkinson1
Reviewed 15 December 2018 via mobile

Went here with 190 children. The panto itself - Aladdin - was pretty poor but this review is about the venue. The sound wasn’t working in the circle for the first five minutes but after that was good. The view of the stage was excellent....More

Date of experience: December 2018
Thank Manb0
Reviewed 9 December 2018

I am attempting to buy £170.00 tickets on line and am about to admit defeat. The seats are selected and I am ready to pay. Now the fun begins. I can’t sign out as a guest, I must have an account. Well okay, a bit...More

Date of experience: December 2018
Thank rosie2417
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 10 December 2018

Hi Rosie, I'm really sorry to hear that you've been having difficulties. I will pass your comments on to our ticketing provider to see if they can shed any light on the problems you've been having. If you'd like to email the Box Office on...More

Reviewed 2 December 2018

Had a super lunch yesterday, with a friend who was visiting from Australia. We toured the Civil War museum first and then had lunch - I had stuffed pepper and it was beautifully served and absolutely delicious. Have been a couple of times before and...More

Date of experience: December 2018
Thank amandawasilewski
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 10 December 2018

Thanks for your comments! The cafe relocates upstairs to our lovely Byron Room for the duration of pantomime and offers some great festive specials so hopefully they might tempt you back over Christmas.

Reviewed 24 November 2018 via mobile

Absolutely appalled! This theatre has stopped selling and accepting theatre vouchers! What a shame. I thought this was a small struggling theatre and it has closed one of its incomes and an audience! Who on the board of directors decided this??? This means the theatre...More

Date of experience: November 2018
Thank Helen H
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 10 December 2018

Hi Helen, I'm sorry if there's been some confusion here. Whilst we are no longer selling National Theatre Tokens, we are still accepting them until 31 March 2019 (purchases must be made by this date, but can be for shows after this date). Additionally, we...More

Reviewed 13 November 2018

We went to the civil war museum next door, and had no ideas they were linked to the theatre, nor that the little cafe was so wonderful. All the staff were friendly and cheerful and were able to sort out my and my friend’s differing...More

Date of experience: November 2018
Thank hellebore49
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 10 December 2018

Thanks for your comments, I'm glad you enjoyed your visit. Our cafe has relocated upstairs to the Byron Room for the duration of pantomime and has some lovely festive treats on offer, so hopefully might tempt you back over Christmas!

Reviewed 5 November 2018

The palace theatre is fantastic. The variety of performances is is amazing. The staff are very friendly and the theatre is set is a very accessible part of Newark. The cafe and bar are very reasonable and offer plenty of choice.The seating is arranged beautifully...More

Date of experience: October 2018
Thank shirley c
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 10 December 2018

Thanks for your kind comments Shirley. Hope we'll see you again soon!

Reviewed 18 October 2018

Lovely theatre with extremely friendly staff who are volunteers. Modern facilities with a super cafe if you want to go there through the day. Very professional with some excellent shows.

Date of experience: October 2018
Thank peterhA2980AL
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 24 October 2018

Thanks for your comments, Peter. Our volunteer ushers are wonderful - we couldn't operate without them!

Reviewed 8 October 2018

The theatre provides freshly prepared food and drinks. The staff are delightful. It never fails to provide a pleasurable visit.

Date of experience: October 2018
Thank T8821NXdavidm
Harriet W, Public Relations Manager at Palace Theatre, responded to this reviewResponded 24 October 2018

Thanks David. Our wonderful cafe has been a great addition to our offer, so it's really pleasing to hear you've enjoyed your visit(s).

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Questions & Answers
Ask a question
687Emma
6 August 2017|
AnswerShow all 2 answers
Response from 7harrietw | Property representative |
Hi Emma, all seats are tiered, yes. It's a lot down to personal preference however I would recommend between row D and G for a clear view for younger visitors. If you need more guidance, please call the Box Office on 01636... More
1
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Sarah H
21 December 2016|
Answer
Response from 7harrietw | Property representative |
The show is around 2hrs 25 mins long including the interval.
0
Votes
Sarah H
19 December 2016|
AnswerShow all 2 answers
Response from 7harrietw | Property representative |
Hello Sarah, yes, two year olds need to pay. For clarity - all audience members require a valid ticket; babes in arms under one year old get theirs free. Hope that helps!
1
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