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Review Highlights
Not really worth the money

For the price I was expecting big things - the 3 hour package was $460. When I booked I... read more

Reviewed 30 April 2017
TanSea
,
Sydney, Australia
via mobile
For a Spa by Langham, could be better

I have been to the Spa at Langham Sydney twice. The first time was sort of spontaneous visit with... read more

Reviewed 26 December 2016
Gelatonni P
via mobile
Read all 32 reviews
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Traveller Overview
  • Excellent21%
  • Very good21%
  • Average6%
  • Poor15%
  • Terrible37%
3 weeks ago
“Terrible Manicure / Pedicure - Be Warned ”
27 Sep 2018
“Couldn’t make an appointment ”
About
The Day Spa Sydney at The Langham, Sydney is the perfect place in which to unwind. Set away from the crowds of Sydney, our luxurious treatments are offered in a serene space giving guests a sense of calm, tranquility and rejuvenation. Choose to...more
Contact
89-113 Kent St | The Langham, Sub-Basement Level, Sydney, New South Wales 2000, Australia
Website
+61 2 8248 5250
Call
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from US$36.70
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from US$44.50
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from US$23.70
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from US$37.10
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Most Helpful Positive Review
Reviewed 12 March 2014

I was given a gift certificate for the Day Spa for my birthday. The only bad thing I can say is that I didn't have anyone else with me to share it with. I arrived for my pampering session. I was shown where to change...More

3  Thank Laura K
Most Helpful Critical Review
Reviewed 15 February 2015

Firstly this review is not about the Langham's accommodation side of the Hotel..... it is a very disgraceful experience I had while making a booking as a Christmas Gift for 2 very special family members (son and daughter in law) arriving for Christmas from overseas...More

30  Thank Fenima50
Reviews (32)
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1 - 10 of 31 reviews
Reviewed 3 weeks ago via mobile

For $280 we expected a spa quality manicure / pedicure. It could not have gone worst. Although the spa brochure says the pedicure starts with a foot soak, no water was ever used during the pedicure - very unusual for something that is meant to...More

1  Thank BradleyB55
Reviewed 28 September 2018 via mobile

Like other reviews mention, I tried numerous times to make an appointment over the course a week. Phone never answered no matter what time I called, email answered days later with response they had no vacancy the day I wanted. Took days to get back...More

1  Thank msmegmog
Reviewed 20 September 2018

I was looking for somewhere extraordinary to purchase a gift voucher for a dear friend's birthday. Photos online looked amazing and it was to a "5-Star"Day Spa. I rang the spa twice and there was no answer. I went online to query about gift vouchers....More

Thank Nowra_Australia
Reviewed 7 September 2018 via mobile

I booked in for a day spa. The jack hammer was going the whole time! When I explained I wanted to leave my treatment staff seemed perplexed at the problem. They still charged me! They should let customers know when booking that they are doing...More

2  Thank Katehannah
Reviewed 26 August 2018 via mobile

Went for a massage and some pool time. The service that is provided is fantastic, nice pool and spa.More

Thank JaredYSyd
Gaylord L, General Manager at The Day Spa by Chuan, responded to this reviewResponded 29 August 2018

Dear JaredYSyd, Thank you for taking the time to provide such positive feedback following your recent experience with us at our Day Spa by Chuan. I hope we can welcome you back to the Hotel and Day Spa in the near future. Kind regards, Gaylord...More

Reviewed 28 January 2018 via mobile

Upon arrival all the way until leaving, the services at The Langham Spa was absolutely phenomenal, from the ladies at the counter to the masseuses. We received massages from Charlotte and Zulmara. They were both very attentive to our needs and provided us with advice...More

1  Thank Sally Y
Reviewed 30 April 2017 via mobile

For the price I was expecting big things - the 3 hour package was $460. When I booked I specifically told them I wanted to come and use the pool etc before hand. I arrived to find the steam room was under maintenance and could...More

1  Thank TanSea
Reviewed 2 April 2017

A lovely spa and an amazing pool. We had a 90 minute treatment to wash away the city stress so we could enjoy a week end away in Sydney. The co-ordinator, Ani, was very helpful and our therapists were skilled. It was a little busy...More

Thank zzrbell
Reviewed 26 December 2016 via mobile

I have been to the Spa at Langham Sydney twice. The first time was sort of spontaneous visit with my friend (we booked two days beforehand) as we also wanted to do high tea at the hotel. Upon arrival, we were treated super nicely with...More

6  Thank Gelatonni P
Reviewed 17 September 2016

I've since been here twice for treatments and to date the experience has been great. The pool (one of the best I've come across) is set at a gorgeous 27 degrees and the jacuzzi is 37 degrees where they allow you to use the facilities...More

1  Thank chchan
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