We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I have had many massages in the past but today’s has surpassed all others. The Hot Rocks massage is just sensational.
Franada was my therapist and she was magnificent. Such a professional and outstanding approach and implementation.
From the quiet, lightly accented voice of Helen my therapist, to the pouring of the oil from a jug along the length of my back (no pump action bottle or squelching hand rubbing noises here), to the hot towels pressed into the soles of my...More
My daughter and I came to the Dome Spa for a relaxing massage and had a wonderful time together. From the moment we arrived we were welcomed and we thoroughly enjoyed our massages where we were able to have these next to each other. After...More
So disappointed with the Dome Spa Retreat. My partner and I went today for the romantic couple massage. Where do I start? Place so shabby - everything unkept. Needs major makeover and some TLC. Presentation is everything guys!! Rooms pokey....
In the dressing room several...More
Date of experience: January 2018
1 Thank hsheehy2017
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 9 January 2018
Hello, apologies for not living up to your expectations on the day.
We would ideally like a refurbishment at our spa too. In fact we are in discussions at the moment with the hotel lessor to do just that.
Feedback like yours helps assist myself...More
I booked myself, my Mother and Sister in for a 3 way celebration (late mother's day pamper, a birthday, and a christmas present). The first thing I'd like to highlight is the service I received at first point of contact. I had lost my voucher...More
It's pretty expensive considering the size of the facilities and the general experience. I had a facial, it was nice but I wouldn't go as far to book and pay $185 without a voucher. Holistic Health in new farm James st gives you more of...More
I booked myself in for an Aromatic Body Scrub & Rain Shower as a treat for myself as I have spent the last couple of months looking after my sister-in-law in Townsville who has breast cancer. October is breast cancer awareness month & I had...More
Was looking for a 5 star day spa experience in Brisbane. This is NOT IT. Firstly, when booking our treatments we were invited to used the hotel facilities. We arrived an hour before our appointment to enjoy the spa, pool and sauna which was offered...More
Date of experience: September 2017
5 Thank christinecQ3886CN
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 26 September 2017
this is the first I have heard from you about your disappointment at our spa. I apologise that we did not live up to your expectations on the day. I am trying to make sense of some of the things you have mentioned....More
I bought a special treat for my partner for valentines. This also required the staff to go above what they normally do and I asked them to do a few extra things, which they were very happy to obligue to do.
My partner enjoyed her...More
Date of experience: February 2017
2 Thank SenSayRo
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 29 August 2017
thank you for taking the time to share your feedback, the staff will be proud to read this and we look forward to welcoming your partner back to our spa for her to enjoy more relaxing experiences with us.