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Dome Spa Retreat

515 Queen St | Brisbane Marriott, Brisbane, Queensland 4000, Australia
+61 7 3833 1333
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Review Highlights
You're joking!! This was the expensive romantic package....

So disappointed with the Dome Spa Retreat. My partner and I went today for the romantic couple... read more

Reviewed 4 January 2018
hsheehy2017
,
Brisbane, Australia
A successful girls spa day

I booked myself, my Mother and Sister in for a 3 way celebration (late mother's day pamper, a... read more

Reviewed 1 January 2018
thuymtnguyen
,
Brisbane, Australia
Read all 43 reviews
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Overview

  • Excellent49%
  • Very good13%
  • Average11%
  • Poor9%
  • Terrible18%
1 Jan 2018
“A successful girls spa day”
3 Dec 2017
“Average experience”
Closed Now
Hours
Hours Today: 09:00 - 18:00
LOCATION
515 Queen St | Brisbane Marriott, Brisbane, Queensland 4000, Australia
CONTACT
+61 7 3833 1333
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Reviews (43)

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1 - 10 of 43 reviews

Reviewed 4 January 2018

So disappointed with the Dome Spa Retreat. My partner and I went today for the romantic couple massage. Where do I start? Place so shabby - everything unkept. Needs major makeover and some TLC. Presentation is everything guys!! Rooms pokey.... In the dressing room several...More

Thank hsheehy2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 9 January 2018

Hello, apologies for not living up to your expectations on the day. We would ideally like a refurbishment at our spa too. In fact we are in discussions at the moment with the hotel lessor to do just that. Feedback like yours helps assist myself...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

I booked myself, my Mother and Sister in for a 3 way celebration (late mother's day pamper, a birthday, and a christmas present). The first thing I'd like to highlight is the service I received at first point of contact. I had lost my voucher...More

Thank thuymtnguyen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 December 2017 via mobile

It's pretty expensive considering the size of the facilities and the general experience. I had a facial, it was nice but I wouldn't go as far to book and pay $185 without a voucher. Holistic Health in new farm James st gives you more of...More

Thank Mina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 13 October 2017

I booked myself in for an Aromatic Body Scrub & Rain Shower as a treat for myself as I have spent the last couple of months looking after my sister-in-law in Townsville who has breast cancer. October is breast cancer awareness month & I had...More

Thank RedRobyn1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 September 2017

Was looking for a 5 star day spa experience in Brisbane. This is NOT IT. Firstly, when booking our treatments we were invited to used the hotel facilities. We arrived an hour before our appointment to enjoy the spa, pool and sauna which was offered...More

5  Thank christinecQ3886CN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 26 September 2017

Hello Christine, this is the first I have heard from you about your disappointment at our spa. I apologise that we did not live up to your expectations on the day. I am trying to make sense of some of the things you have mentioned....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2017

I bought a special treat for my partner for valentines. This also required the staff to go above what they normally do and I asked them to do a few extra things, which they were very happy to obligue to do. My partner enjoyed her...More

2  Thank SenSayRo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 29 August 2017

Hello, thank you for taking the time to share your feedback, the staff will be proud to read this and we look forward to welcoming your partner back to our spa for her to enjoy more relaxing experiences with us. kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2017 via mobile

Using my husband's tripadvisor account to write this review. I received a gift voucher for a 1 hr body scrub and wrap followed by 1 hr of Lomi Lomi massage. Booking in was quick and easy over the phone with the staff member giving me...More

1  Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lee B, Manager at Dome Spa Retreat, responded to this reviewResponded 21 May 2017

Hello, we always grateful to read reviews like yours and thank you for taking the time to write such a wonderful review. I will share this with Cathy and the rest of the staff at the Dome Spa Retreat to remind them how wonderful guests...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2017 via mobile

I had a $150 voucher that's soon expiring, so I've decided to try and experience this place with a facial. The place is very crowded, I have to sit on a small bench sharing with 3 other girls!!! It's not relaxing or comfortable at all...More

1  Thank Jenny Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2017

My daughter gave me a massage voucher at the Dome spa for my birthday. i decided to buy myself a facial to go with it. The massage was average but my "luxurious facial" was the worst I have ever had and the most expensive. To...More

Thank Annette N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

They call it a hand and foot treatment It was my favorite ever because you are laying down on a massage table and 2 different people doing the nails at the same time I hate getting my nails done and I could have taken a...More

1  Thank Cary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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