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Smallish Casino but a bit of fun with live entertainment quite a few nights. Selection of Bars, games and restaurants. Connected to hotel so good spot to stay.
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Date of experience: January 2021
Helpful
Came here for lunch and also to see what was on offer, besides gaming there didn't seem to be much else to do, probably night time and a weekend would be different.
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Date of experience: December 2020
3 Helpful votes
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Response from thereefhotelcasino, Digital Media Coordinator at The Reef Hotel Casino
Responded 4 weeks ago
Thanks for taking the time to review us :) We are a proud boutique Casino and strive to deliver 5-star promotions and facilities.
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Quite a small Casino. Very busy NYE and wait time to get a drink at the bar was 45 minutes??? Not good enough on such a busy night. Overall many of the staff were very helpful and Casino was nice and clean.
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Date of experience: December 2020
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Response from thereefhotelcasino, Digital Media Coordinator at The Reef Hotel Casino
Responded 6 Jan 2021
Thanks for taking the time to review us on Trip Advisor, we appreciate all honest reviews and value your feedback!
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I spoke to the manager Andrew regarding fault on the machine, just come out with a load of rubbish to not pay me the winning bet... guests & the spinner saw what happened, machines are dodgy don’t update the win amount and service was poor !!! Do not bet here !!!
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Response from thereefhotelcasino, Digital Media Coordinator at The Reef Hotel Casino
Responded 4 weeks ago
Thanks for taking the time to review us. Slot machines are a game of chance and are Government regulated. We’re sorry to hear luck was not on your side this visit.
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I only went for a drink and to play keno, the staff were welcoming and adhered to Covid regulations.
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Review collected in partnership with this attraction
Date of experience: December 2020
Helpful
Response from thereefhotelcasino, Digital Media Coordinator at The Reef Hotel Casino
Responded 15 Dec 2020
Thank you for your wonderful review, dunroman52. We look forward to serving you again very soon.
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