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Reef Experience

Features Animals
100 Abbott St | Cairns, Cairns, Queensland 4870, Australia
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Review Highlights
Great reef tour

We took our great barrier reef tour on April 18th. The seas were quite rough and a number of... read more

Reviewed 2 days ago
Jo Anne M
,
laguna beach, california
via mobile
Incredible Value for Your Money

We booked this on a whim after the tour we'd been planning with another company fell through and we... read more

Reviewed 2 days ago
Sophie G
,
Knoxville, Tennessee
Read all 2,953 reviews
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Great Barrier Reef Floating Hotel, liveaboard and all inclusive Great Barrier Reef day tour visit our websites reefexperience.com.au and reefencounter.com.au to find out why our trips are the best way to see Australia's Great Barrier Reef and find out about our great tour packages
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“top deck” (314 reviews)
“scuba diving” (209 reviews)
“fish” (326 reviews)
Closed Now
Hours
Hours Today: 07:00 - 21:00
LOCATION
100 Abbott St | Cairns, Cairns, Queensland 4870, Australia

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Write a ReviewReviews (2,953)
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"top deck"
in 314 reviews
"scuba diving"
in 209 reviews
"fish"
in 326 reviews
"marine biologist"
in 168 reviews
"night dive"
in 166 reviews
"breakfast and lunch"
in 57 reviews
"personal guide"
in 31 reviews
"day trip"
in 203 reviews
"food was great"
in 104 reviews
"wine and cheese"
in 36 reviews
"included in the price"
in 57 reviews
"dive master"
in 73 reviews
"sun deck"
in 35 reviews
"wet suits"
in 43 reviews
"underwater camera"
in 53 reviews
"once in a lifetime"
in 49 reviews
"crew members"
in 59 reviews
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1 - 10 of 2,752 reviews

Reviewed 2 days ago via mobile

We took our great barrier reef tour on April 18th. The seas were quite rough and a number of people fell ill. The young crew of 20and 30 year olds were incredible. They were kind, patient and very upbeat. They tended to their tasks and...More

Thank Jo Anne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

We booked this on a whim after the tour we'd been planning with another company fell through and we needed a relatively cheap option. It was a great choice! Both reef locations were beautiful, and we got to spend so much time in the water!...More

Thank Sophie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

Very organised tour. Staff are patient and kind. Food is delicious. We did a good trip with this guys.

Thank Bruno Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 2 days ago via mobile

The staff were fantastic, the sea was a little rough and the staff couldn’t have been better at helping those that were sick. The food was great and the boat had a fun atmosphere

Thank Anthony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago

Brilliant time had on this trip. Crew were so helpful. I wasn’t very confident with the snorkelling and they were so helpful and encouraging. I really enjoyed it. Food was great too.fabulous crew well organised and professional but fun at the same time.

Thank MazWansteadE11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 days ago

We had great weather the day we went out. Had never been scubadiving before and wanted to try. I would have needed more time for it, but my younger friend had no problem for the beginner she was. Prepare for a stay on boat with...More

Thank Masica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Had a great day at the reef and the all inclusive diving deal is very good value. The staff were very good and safety standards were excellent. Would Highly recommend.More

Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 days ago

Hi Richard, Thank you for taking the time to leave Reef Experience a great review :) Safety always comes first, so it's great to hear your feedback! Our awesome crew work very hard every day so it's always nice to hear how our guests have...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Beautiful day at the coral reef. Dear staff and the services offered during the trip. possibility of snorkeling or diving. We visited two different places with long stops for swimming at seaMore

1  Thank Davide B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 days ago

Hi Davide, Thank you for taking some time to leave Reef Experience a great review :) We trust you were able to experience the beautiful reef and marine life which call the Great Barrier reef their home. Hopefully we will see you again one day...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

This tour absolutely deserves 5 stars. The snorkeling was of course amazing, but the little things like the friendliness and caring of the staff, the delicious food, the onsite photographer, the small but nice variety of options in terms of additional excursions, the beautiful top...More

Thank doctorleospaceman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 days ago

Hi doctorleospaceman, Thank you for taking the time out to leave Reef Experience a great review :) We are so sorry to hear you could not scuba dive due to your beard! We really appreciate the feedback, and will en devour to have this added...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

This Top Deck Experience is a cut above the usual reef excursion (which this company also offers). It is more of a Concierge Experience... we were greeted by Michael, who spent the entire day with us, and who catered to our every need. He was...More

Thank Rebe K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laura-HotGetaways, Guest Relations Manager at Reef Experience, responded to this reviewResponded 2 days ago

Hi Rebe, Thank you for taking the time to leave Reef Experience a great review :) We are so happy to hear you had a terrific day out on the reef with Michael and Reef Experience! As you selected the Top Deck package, you would...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
MumbaiPankaj
19 March 2018|
AnswerShow all 6 answers
Response from Laura-HotGetaways | Property representative |
Hello :) Thank you for getting in touch. Reef Experience is a medium sized vessel and can hold up to 100 passengers. Kind regards, Reservations
0
Votes
thyladyhawk
17 February 2018|
AnswerShow all 4 answers
Response from Avidsnorkeler85 | Reviewed this property |
We brought an excellent camera for snorkeling: an Olympus: TOUGH - 5 ft shockproof, 16 ft waterproof. It took great pics for us, including pics that our guide took for us by free diving down. It's about 2-3 years old now.
1
Vote
puneet k
6 December 2017|
AnswerShow all 10 answers
Response from laura198935 | Reviewed this property |
Yes this is about right. More towards 5 :)
2
Votes
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