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Port Douglas Tourist Information Centre

Review Highlights
very helpful

Even asking for a small shop was answered immediately! Very helpful! We could spend our time... read more

Reviewed today
Stolberg, Germany
Helpful staff, plenty of information available

Wandered in to enquire about a local video and the staff member was very helpful. She advised us on... read more

Reviewed 27 August 2018
Warrnambool, Australia
Read all 31 reviews
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Traveller Overview
  • Excellent38%
  • Very good35%
  • Average3%
  • Poor12%
  • Terrible12%
“very helpful”
26 Aug 2018
“Helpful staff, plenty of information available”
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23 Macrossan St, Port Douglas, Queensland 4877, Australia
+61 7 4099 5599
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Reviews (31)
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1 - 10 of 31 reviews
Reviewed today

Even asking for a small shop was answered immediately! Very helpful! We could spend our time enjoying and relaxing...

Thank agoebel702
Reviewed 1 week ago

Poor knowledge of local area, poor customer service. Surely can find staff who care? Just gather brochures yourself and direct book your activity.

Thank Stephen H
Reviewed 2 September 2018

Robyn provided very helpful information and advice about day tours. This was especially important in deciding which tour to take when there are so many pamphlets encouraging visitors to choose their tour.

Thank Leonard P
Reviewed 27 August 2018

Wandered in to enquire about a local video and the staff member was very helpful. She advised us on a couple of extra tours to take as well as having the DVDs in store for us to purchase. The store was well set out and...More

Thank Y4330PVnatalies
Reviewed 24 June 2018

We found the staff at the Port Douglas Tourist Information Centre to be very knowledgeable and helpful. Whilst we though about booking our tours through our accommodation's Reception, we're really pleased we decided to book everything through the Tourist Information Centre, as they were more...More

Thank Macbob99
Reviewed 15 June 2018

The ladies here gave us top information for all out tour and travel requirements without favouring any particular company they explained options for each so that we would be well-informed to make our own choices.

Thank Catherine P
Reviewed 9 May 2018

I found the abundance of tourist information places confusing. They seem to all be nothing more than booking agents, and offered no real advice. We ended up making our own arrangements from brochures we had acquired. We did an early morning boat trip with the...More

Thank cscruse2013
Reviewed 28 April 2018 via mobile

We were really impressed with the service provided during our visit, the lady pointed us to a local camp site which turned out to be a superb recommendation - Tropic Breeze, she provided a map of the town with directions to the site & gave...More

Thank SharonJT67
Reviewed 1 April 2018

The Sunday market is well worth visiting. Like all Tourist Information in Australia they are hugely enthusiastice and very very helpful in whatever your questions.

Thank Mrs_MChook
Reviewed 24 December 2017 via mobile

There was a rude lady at the counter. We were asking very simple questions on what we could do while in port Douglas. She kept pointing to the wall of brochures and said take a look there. Just ask your hotel for advice.

Thank theSkyIScrape
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