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Exceptional Kangaroo Island

Certificate of Excellence
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Address: Kangaroo Island, South Australia 5223, Australia
Phone Number:
+61 8 8553 9119
Website
Today
09:00 - 17:30
Open now
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Hours:
Sun - Sat 09:00 - 17:30
Recommended length of visit: More than 3 hours
Description:

Exceptional Kangaroo Island is a family-owned eco-friendly tour company for...

Exceptional Kangaroo Island is a family-owned eco-friendly tour company for Kangaroo Island off of the coast of South Australia. We are locals who understand travellers and know you want to make the best use of your limited holiday or vacation time. We know where to find the wildlife, all the cool spots, and importantly, can share the back-story of Kangaroo Island as it is the people you meet and stories you share that really make a trip memorable

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TripAdvisor Reviewer Highlights

Read all 253 reviews
Visitor rating
  • 223
    Excellent
  • 14
    Very good
  • 5
    Average
  • 1
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  • 1
    Terrible
Truely Exceptional. Thank you.

We have have had the pleasure of using Exceptional Kangaroo Island several times for corporate events and been very satisfied with their service every time. The lunch locations... read more

5 of 5 bubblesReviewed 2 weeks ago
ActionMan73
via mobile

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253 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Level Contributor
31 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

We have have had the pleasure of using Exceptional Kangaroo Island several times for corporate events and been very satisfied with their service every time. The lunch locations are only surpassed by the amazing food that is served. With Chan or Craig cooking onsite, the local whiting on the BBQ is perfect with the local wines. Thank you to Craig,... More 

Helpful?
Thank ActionMan73
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Thanks Action Man! The collaborative days where we get together to create a suite of experiences for our guests are always fun - and it provides a nice example of how the Island community works together. Looking forward to the next adventure, Craig More 

New York City, New York
2 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago

We were staying at the Southern Ocean Lodge which is an absolutely fabulous hotel on Kangaroo Island. The Lodge offers complementary tours as part of your stay. Upon check-in, the hotel signs you up for these tours. These excursions were excellent!! We loved them. The guides were great, and we saw tons of sea lions, koalas, and kangaroos. Our travel... More 

Helpful?
3 Thank Willcobs
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Thanks very much for taking the time to review our services - we take guest feedback very seriously as it is a family business and our reputation is on the line on every single tour. I am very sorry we did not meet your expectations as our aim is to exceed the expectations of every guest and for the overwhelming... More 

Level Contributor
38 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 December 2016

Tim from exceptional, was exceptional, (hope we've got the right tour). He knew the birds and wildlife of his area, where to find them, and made sure we, as bird watchers, saw what we wanted, and more. the bush tucker he prepared was excellent, his attitude to his clients friendly and respectful ,with an element of humour. Loved it all!

Helpful?
Thank Jacky W
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi Jacky, Yes you've come to the right place - we have two Tims - they come in sizes tall and medium. Both good blokes and enthusiastic guides and based on the great description it could have been either! Both know their birds, are great cooks, customer focused and good sense of humour! Appreciate your feedback and hope to see... More 

2 reviews
5 of 5 bubbles Reviewed 2 December 2016

Our Exceptional Kangaroo Island tour conducted by Jamie and Mary, each island natives, was spectacular. We spent the day in the bush seeing Kangaroo and Koala in their natural habitat and walked the beach among a colony of sea lions. The landscape was breathtaking - the best eco-tourism adventure we've had.

Helpful?
Thank Judy S
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi Judy, Thanks very much for your review - I will make sure Jamie and Mary are aware that you had a great time. They are fun guides and very proud of our Island home. Hope the rest of your travels went well. Regards, Craig More 

Level Contributor
13 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 November 2016 via mobile

We did this day tour Our guide Tim lives on the island and does tours a couple of days a week His other career is as a bee keeper We saw kangaroos, one with a joey, koalas and an echidna We also saw the seals with their pups Tim was able to access sites that large tour groups could not... More 

Helpful?
1 Thank susan v
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi Susan, Thanks very much for your review of your time with Tim - he is keeping very busy at the moment - guiding as usual but also on the bee-keeping front. The nectar flow has really started so is constantly getting in sticky situations! Sound like you had a good number of wildlife encounters - and given you only... More 

Broomfield, Colorado
Level Contributor
5 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 20 November 2016

We toured with the Exceptional Island Tours and had Dave as a tour guide one day and Dave and Jamie on the second day. The first day was the Flinders Chase Focus and the second day was Island Life tour. Both tours were excellent and we saw wonderful scenery and a lot of wildlife on both tours. Dave and Jamie... More 

Helpful?
Thank steve_kend
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi Steve, Appreciate you taking the time to review our services - glad you had a good time with Dave and Jamie and enjoyed the balance of nature, landscape and lifestyle. Sounds like their cooking skills have been maintained - our guides take a lot of pride in presenting as much local produce as Chan our Chef can find. Come... More 

Leatherhead, United Kingdom
Level Contributor
220 reviews
117 attraction reviews
common_n_attraction_reviews_1bd8 117 helpful votes
5 of 5 bubbles Reviewed 19 November 2016 via mobile

We can fully recommend the Island Life and Flinders Chase Tours that we enjoyed over two consecutive days. The key is that these are small group tours. Tour leader Dale was excellent and demonstrated her love of the Island whilst showing us the sights and wildlife. These two tours are sufficient for most tourists to appreciate Kangaroo Island, that is... More 

Helpful?
Thank Roganroy
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Dear Roganroy, Thanks very much for sharing your experience with the TripAdvisor community - I am sure readers will enjoy your insights. Appreciate your kind words about Dale and her hospitality - I will make sure she gets to see the review. I hope the rest of your travels were equally enjoyable and make sure you come back to see... More 

Penang, Malaysia
Level Contributor
29 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 12 November 2016

We had an amazing tour with Ron and Jamie the first day, they took us to some fabulous places and kept us entertained with the jokes that they bounced off each other. The next day Ron was joined by Tim, a retired policeman. It was equally entertaining with the jokes again which made the miles of travelling more enjoyable. Wherever... More 

Helpful?
Thank 44bas
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi 44bas, Thanks for your review - I am really pleased you enjoyed your visit and the interaction with Ron, Jamie and Tim. They are all great guides and love sharing their Island home. Pleased you appreciated the pace of the tour - we try to balance fitting in plenty of experiences with making sure you have time to take... More 

Kirkland, Washington
Level Contributor
45 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 November 2016

We just left Kangaroo Island and Dale and Dave of Exceptional Kangaroo Island did a fabulous job of taking us around the island, teaching us about the animals, the history and the lifestyle of the island. We saw all the important spots in two very full days of travel: Flinders National Park, The Arch, Remarkable Rocks, Vivonne Bay, the north... More 

Helpful?
Thank Debra S
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi Debra, Thanks very much for your very enthusiastic review! I will let Dale and Dave know so they can see how their hospitality was appreciated. If there is anything you think we could improve on please let us know as we are always striving to enhance the experience. Kind regards, Craig More 

Bellingen, Australia
Level Contributor
133 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 208 helpful votes
5 of 5 bubbles Reviewed 2 November 2016

If you are fortunate to visit this amazing island don't miss Seal Bay. The facilities are fantastic even for those with disabilities. Board walks make vfor easy access to various parts of this beautiful windswept rugged bay. The seals are everywhere, in the water on the beach and in the sand dunes. Nature at its best. The information centre is... More 

Helpful?
Thank HOOKED ON FIJI
CraigWickham, Owner at Exceptional Kangaroo Island, responded to this review

Hi there, Thanks for your review of Seal Bay - not sure whether you were a guest of our tour company (Exceptional Kangaroo Island) or toured the Island on your own - but for the information of the TripAdvisor community I will comment about the "cold". Given your TripAdvisor moniker is Hooked On Fiji I guess you like it warm... More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?