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Gray Line

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Open Now: 06:30 - 22:30
Open today: 06:30 - 22:30
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Book In Advance
Tours from Gray Line tend to sell out - travellers recommend booking in advance!
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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good24%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“puffing billy”(88 reviews)
“penguin parade”(100 reviews)
“sovereign hill”(36 reviews)
About
Gray Line Melbourne Day Tours is Melbourne's premium sightseeing operator offering a comprehensive range of half and full day tours to the regions best sights and attractions. We offer 24 hour reservations via phone, email and our website. Gray Line...more
Open Now
Hours Today: 06:30 - 22:30
See all hours
Suggested duration: More than 3 hours
Contact
Corner Flinders Street and Russell Street | Federation Square East, Melbourne, Victoria 3000, Australia
Central Business District
Website
+61 1300 858 687
Call
Ways to Experience Gray Line
from US$123.90
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from US$72.00
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from US$127.60
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from US$197.10
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Reviews (949)
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LanguageEnglish
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Show reviews that mention
All reviews puffing billy penguin parade sovereign hill phillip island day tour great ocean road bus driver billy tea bathing boxes steam train city tour federation square koala conservation centre double decker excellent driver healesville sanctuary river cruise
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1 - 10 of 912 reviews
Reviewed yesterday

Dane and Talia were so very well-informed, enthusiastic and clearly dedicated to the providing us with every important detail about each of the stops on the tour. Both were personable and patient. Kudos to both.....real gems.

Thank D3789JCmaryh
Reviewed 5 days ago via mobile

Wonderful trip. Thanks Mr. William for being a wonderful guide. As I was traveling with my 22 months old daughter I was bit worried however, no where we felt as we are being hurried. We were given ample time to explore the areas. This is...More

Thank vsrikantb
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for your wonderful review of your Gray Line tour with William as your driver and guide. He will be very pleased to hear this feedback. We appreciate the 5 out of 5 stars! Kind regards, Mia

Reviewed 5 days ago via mobile

We had a walking portion of our tour and this was great. If the entire tour was like this, we would have given this a 5. The tour was mostly narration during a bus ride through city streets. We didn't pause for photos so it...More

Thank Bill W
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for sharing your feedback of your Melbourne City Tour. The guided walking tour of the laneways and arcades is a highlight and a great opportunity to see Melbourne from a different perspective. We have the coach portion of the tour so we can...More

Reviewed 1 week ago

We booked via Halftix and we had a wonderful time, the driver James was entertaining and informative, providing tips for getting the most out of this trip. The visits are quite quick to the Koalas and Churchills homestead but with his help and the coordination...More

Thank Karen W
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for your wonderful review of your Penguin Parade tour with James as your driver and guide. James will be very happy to hear that he made your day so memorable. We are glad you enjoyed yourselves and we look forward to seeing you...More

Reviewed 1 week ago

Peter the tour guide was lovely....he tried hard but with a coach group of very mixed nationalities, it was hard to get his instructions across and many kept up private conversations during his commentary. One couple had to be chased up at every stop. The...More

1  Thank Hazel F
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for your taking the time to share your review with us. It sounds like Peter your driver and guide was a highlight and he will love hearing this feedback. We are sorry to hear that the complimentary morning tea was not as you...More

Reviewed 1 week ago via mobile

We were met at the designated starting point by a young woman that basically said nothing in the way of introduction. We were walked to the river and put aboard a river boat. Again nothing said. The boat pilot only started speaking after the second...More

Thank High-Dry
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for taking the time to share your feedback of your Best of Melbourne Tour. We are sorry to hear that the tour did not meet all of your expectations. Your feedback has been taken into consideration and we hope you enjoyed the rest...More

Reviewed 1 week ago via mobile

Had a fantastic morning visiting Puffing Billy. David was a very knowledgeable and handsome tour guide! Would highly recommend!

Thank Pioneer23472370847
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you for your positive review of your Puffing Billy Tour with David as your driver and guide. David will be very pleased to hear your kind compliments. We look forward to seeing you on another Gray Line tour in the future. Kind regards, Mia

Reviewed 2 weeks ago via mobile

Thanks to Grayline Tours & I had an amazing time & experience in MELBOURNE! I would like to compliment Mr James on our guide to Phillip Island. He is amazing and yet so funny that my family & I laugh throughout the long journey. Not...More

Thank Roam393488
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

What a lovely review! Thank you so much for your kind compliments and wonderful feedback. It sounds like James and Adrian your drivers and guides made your day very memorable. We look forward to seeing you again on another Gray Lien tour in October 2019....More

Reviewed 2 weeks ago via mobile

We have bought tickets with gray line for the underground and it was amazing! Totally worth it! We started on the underground for the most of the time and then we went for the last moments to the premium spot that you also have access,...More

1  Thank M5882NXlauran
MiaL1503, Manager at Gray Line, responded to this reviewResponded 3 days ago

Thank you so much for your wonderful review of your Penguin Express tour with James as your driver and guide. The Underground viewing experience is very unique and a great way to view the penguins differently. We appreciate the 5 out of 5 stars. Kind...More

Reviewed 3 weeks ago

We took the Great Ocean Road Day tour. Amazing scenery and sights. Driver was wonderful. Gave good informative commentary. Considering that there are Too many tourists every where and most of them are not very considerate, still the driver did his best.

1  Thank jshouston2016
MiaL1503, Manager at Gray Line, responded to this reviewResponded 2 weeks ago

Thank you for you lovely review of your Great Ocean Road tour with Gray Line. It is a must see destination when visiting Melbourne so we are glad to hear you enjoyed yourself. We appreciate the 5 out of 5 stars! Kind regards, Mia

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Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
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Questions & Answers
Ask a question
hchang2017
1 March 2018|
AnswerShow all 7 answers
Response from Lenvata | Reviewed this property |
No, Middle Park is not in the pick up hotels list. You may contact grayline melboune at 1300 85 86 87 or +61 3 9538 6676 (from outside Australia) for a nearest pick up hotel.
0
Votes
Qiuyun w
3 September 2017|
Answer
Response from DushanVas | Reviewed this property |
I dont think so... they have pretty much set timings for their tours
2
Votes
TinaL2750
11 April 2017|
AnswerShow all 7 answers
Response from haileythegolden | Reviewed this property |
They are located at federation square not flinders
1
Vote