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Open today: 10:00 - 21:00
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Review Highlights
Good but it really depends on your massage therapist

Hubby got me an anniversary gift for a 3 hour long spa treatment. Overall it was a good experience... read more

Reviewed 7 January 2018
Sara M
,
Melbourne, Australia
Amazing but needs some work on steam room

Spent the day with my daughter for her birthday. $125 allows you access to the facilities including... read more

Reviewed 24 October 2017
Jenelle H
,
Melbourne, Australia
via mobile
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Traveller Overview
  • Excellent56%
  • Very good18%
  • Average6%
  • Poor9%
  • Terrible11%
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About
Crown Spa Melbourne is undeniably Australia's most exclusive and sophisticated day spa with tranquil surrounds, relaxing décor and the ultimate in private pampering suites. A team of expertly professional spa therapists are dedicated to enhancing...more
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Hours Today: 10:00 - 21:00
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Suggested duration: 1-2 hours
Contact
8 Whiteman Street | Crown Towers Melbourne, Melbourne, Victoria 3006, Australia
Southbank
Website
+61 3 9292 6182
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1 - 10 of 43 reviews
Reviewed 4 April 2018 via mobile

Worst massage I’ve experienced. My main regret is not walking out during treatment. When I gave feedback and asked for the pressure to be increased (I felt it was far too light) I was advised she was applying medium pressure to the standard of the...More

1  Thank Jo C
CrownSpaMelbourne, Manager at Crown Spa Melbourne, responded to this reviewResponded 16 April 2018

Hi Jo C, Thank you for taking the time to leave such a detailed review. Our key focus at Crown Spa is to ensure our guests experience the highest level of relaxation and service, so naturally, I was disappointed to learn that your recent treatment...More

Reviewed 13 February 2018 via mobile

We stayed at Crown Promenade for a family wedding. The hotel was to be expected but this review is about the spa. I’ve used Isika at Crown Metropol twice previously and couldn’t have been happier. Unfortunately Isika is now closed so I tried Crown Spa....More

Thank bigkids17
Reviewed 15 January 2018

Having enjoyed the spa during previous trips to Melbourne, we arrived a little early, looking forward to using the facilities before our treatments. I was shown to a locker and told where to find the pool, showers, steam room and hot tub. I had a...More

Thank WA6000
CrownSpaMelbourne, Manager at Crown Spa Melbourne, responded to this reviewResponded 16 April 2018

Hi WA6000, Thank you for taking the time to leave such a detailed review. I regret to learn that your recent experience at Crown Spa did not meet your expectations. The shortfalls you have kindly taken the time to share are most definitely not representative...More

Reviewed 7 January 2018

Hubby got me an anniversary gift for a 3 hour long spa treatment. Overall it was a good experience, but would I come back again, I dont think so. For the amount of money you are paying to have such an experience I think it...More

Thank Sara M
CrownSpaMelbourne, Manager at Crown Spa Melbourne, responded to this reviewResponded 16 April 2018

Hi Maz2008, Thank you for your detailed review While I am delighted to hear you enjoyed your massage, I am most disappointed to learn that the customer service you have kindly taken the time to describe does not represent the high level of service standards...More

Reviewed 4 January 2018 via mobile

I was staying in crown Metropol. This spa is situated in crown towers on the third floor. I booked a facial which was excellent. With the treatment you can use all of the facilities of the spa. The hot pool is lovely. There is a...More

Thank calamitycastle
CrownSpaMelbourne, Manager at Crown Spa Melbourne, responded to this reviewResponded 16 April 2018

Hi calamitycastle, Thank you so much for taking the time to share your review. I am thrilled to learn we were able to exceed your expectations, in regards to the treatment you received at Crown Spa, on this occasion. We are dedicated to providing our...More

Reviewed 6 November 2017

My parents gave me a very generous gift voucher for Christmas last year to spend at Isika day spa, however Crown management decided to shut this down. My voucher could still be used at Crown day spa, so I was happy that the money had...More

Thank beaustravels
Reviewed 24 October 2017 via mobile

Spent the day with my daughter for her birthday. $125 allows you access to the facilities including the pool. Spent some time in pool and lazed on the poolside cabanas before using spa and steam room. Spa is awesome but the steam room was cold...More

Thank Jenelle H
Reviewed 10 October 2017

I recently spent the morning at this amazing spa. I booked the la prairie 90 minute facial and spent an hour in the aqua retreat before my treatment. It was divine, I had the whole spa and steam room to myself, it actually felt like...More

Thank rbellaj
Reviewed 11 August 2017

Love visiting crown spa. Mid week indulgence is a great day escape with a loved one, enjoy dinner and a 1 hr relaxation massage and access to the pool and spa.

Thank diamondee92
Reviewed 7 August 2017

I had the best spa experience last year at Crown Spa and really couldn't wait to return this time. However, the experience just fell short of my expectation. It was mainly the massage itself - I didnt feel relaxed and the massage didnt' really do...More

1  Thank v1v_acious
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