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Open today: 09:00 - 18:00
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  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
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The Melbourne Visitor Centre (MVC) is located at Federation Square, opposite Flinders Street Station. Along with face to face visitor information on Melbourne and Victoria, the centre offers: - free brochures and maps - guides on events and what's...more
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Hours Today: 09:00 - 18:00
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Suggested duration: < 1 hour
Federation Square | Corner Swanston and Flinders Street, Melbourne, Victoria 3000, Australia
Central Business District
+61 3 9658 9658
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Reviews (1,110)
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All reviewsfederation squareinformation centreone stop shopstarting pointsouvenir shopmyki cardpublic transportfed squaretoursvictorialeafletvolunteerstouristshubknowledgeheapstram
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1 - 10 of 895 reviews
Reviewed 4 days ago

This is a one stop shop to planning any trip in and around melbourne. You take a ticket and the staff will help you with anything you need. The best bit is that they are not trying to push a sale onto you which i...More

Thank sassyg98
Reviewed 1 week ago

On a trip to the city around Christmas time, there was more than enough information at the MVC provided for us to be able to plan a full afternoon and evening of activities. Lovely, out of the main drag location which was easily accessible.

Thank mpdj2018
Reviewed 1 week ago

excellent information about Melbourne and friendly staff. free maps of city. Also information for day trips out of the city

Thank Bruniejudge
Reviewed 2 weeks ago

I don't consider myself to be a tourist but came here to get some information on finding the Apple Store. They very kindly advised me that this was out at Chadstone Shopping Centre and better still, they gave me free tickets for the shuttle there...More

Thank RayC888
Reviewed 2 weeks ago

The Melbourne Visitor Centre staff are exceptionally helpful and patient. Very central and easy to access.

Thank Sue M
Reviewed 2 weeks ago via mobile

The Melbourne Visitor Centre staff are exceptionally helpful and patient. They never stop getting inundated with questions by tours and answer each one with genuine enthusiasm to help those in need and please patrons with all the options their country has to offer. Wish every...More

Thank James A
Reviewed 3 weeks ago

Sited near the river, they have a large range of information on activities to do in the area. Staff were very helpful and willing to give some good advice about the best things to do to fit in your agenda.

Thank Guckster
Reviewed 3 weeks ago

We always recommend our visitors go to this centre, when they first get to the city centre. The staff are friendly, their advice tailored to the individual, and the location means that many of the tourist venues are within walking distance.

Thank teeay65
Reviewed 3 weeks ago

The leaflets were arranged in a way that meant you had to ask for help to locate what you wanted. It was okay, but not the best visitors centre I've been to.

Thank joanailsaw
Reviewed 4 weeks ago

I have used the service several times and always got the help, that I needed. The staff really know Melbourne and what to do.

Thank federspiel108
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Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
Questions & Answers
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Sharon F
8 May 2018|
AnswerShow all 5 answers
Response from Swisshen | Reviewed this property |
Hi Probably the easiest way it to hire a car and drive via Calder Fwy/M79. Alternatively catch a train from Southern Cross Station Bendigo via Sunbury which take about a hour and the catch a bus Macedon. Exit via Victoria... More