We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Starbus Shuttle

Melbourne, Victoria, Australia
+61 3 8378 8700
Website
Share
Save
Book In Advance
Tours from Starbus Shuttle tend to sell out - travellers recommend booking in advance!
More Info
US$15.15*
and up
Melbourne Airport Shuttle: Airport to Melbourne CBD One-Way
More Info
US$15.15*
and up
Melbourne Airport Shuttle City to Airport One-Way
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent27%
  • Very good34%
  • Average7%
  • Poor5%
  • Terrible27%
Travellers talk about
“your luggage” (2 reviews)
“passengers” (8 reviews)
LOCATION
Melbourne, Victoria, Australia
CONTACT
Website
+61 3 8378 8700
Ways to Experience Starbus Shuttle
from US$15.20
More Info
from US$15.20
More Info
Write a ReviewReviews (54)
Traveller rating
Traveller type
Time of year
Language
All reviews
"melbourne airport"
in 9 reviews
"your luggage"
in 2 reviews
"passengers"
in 8 reviews
"collection"
in 5 reviews
"cbd"
in 6 reviews
"aud"
in 2 reviews
"vehicle"
in 2 reviews
Filter

1 - 10 of 51 reviews

Reviewed 15 March 2018 via mobile

Tried to change pick up location for our prebooked collection. So unhelpful we threw the money away and called an Uber, who has no problem understanding where we were. Would not use them again - might as well just use the bus.More

Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello Paul, Thank you for the honest feedback. We appreciate every opportunity to improve the experiences of customers, and your review will be taken into consideration as we do so. We further apologise for the negative experience you have using our service. We do our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2018

My hotel helped me to make a booking. On the day itself, I decided to change the booking to an hour earlier, and Starbus accommodated my request. I had stepped out of my hotel when the bus arrived. Driver had left when I came back,...More

Thank laiwan2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are glad you found your service satisfying. We do our best to accommodate changes to service, and I’m...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 March 2018 via mobile

Rubbish service. Don't bother. Booked online for airport pick up. Did all the right things calling on arrival (despite being on hold for ages). At the pick up point early etc. Bus arrived but didn't take anyone so had to wait 20mins. No regard for...More

Thank anitahobson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello Anita, Thank you for the honest feedback. We appreciate every opportunity to improve the experiences of customers, and your review will be taken into consideration as we do so. We further apologise for the negative experience you have using our service. We do our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 25 January 2018

Starbus gives a very good airport to hotel door service at a fair price. Their vans are comfortable and air-conditioned and the two drivers I dealt with were very professional and helpful. I would definitely use them again.More

Thank Go_the_Socceroos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are happy to hear you found our service so convenient. We endeavour to ensure every customer is satisfied...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 January 2018

It's a functional service so picked up where they said, van was clean, comfortable and cool, dropped me close to my accomodation in the city - all was goodMore

Thank Mac C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are happy to hear you found our service so satisfying. We hope to see you again soon! Kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017

I was by myself going from hotel to airport. I was looking for an easy cheap option that excludes public transportation since I had a big heavy luggage. I was not in hurry. I went to their website. Booked like 2 days before the D...More

Thank Van Can Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are happy to hear you found our service so convenient. We hope to see you again soon! Kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

Booked online and pick up from the airport was quick. Worth it if you are a single traveller or maybe 2 max but otherwise I would suggest Uber/taxi. The driver, online booking, service was all good. Not the companies fault but traffic and a full...More

Thank Rebecca C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello Rebecca, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are happy to hear of your positive experience in general, and with our online booking platform in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

be warned that if your flight is cancelled at the last minute, starbus will expect you to pay FULL RATE for the seat your booked. a cancellation fee or loss of deposit is understandable, a loss of full rate is not. they even asked me...More

1  Thank max b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello Max, Thank you for the honest feedback. We appreciate every opportunity to improve the experiences of customers, and your review will be taken into consideration as we do so. We further apologise for the negative experience you have using our service. If notice is...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2017

This airport shuttle bus is convenient & easy to find at airport. The price is cheapest if you have only 1 or 2 passengers because it is a shared shuttle bus. You just need to let them know the address, then they can pick up...More

Thank yy0998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello, Thank you for the positive review. We endeavour to provide the highest level of service to our customers, and your comments help us do that. We are happy to hear you found our service so convenient. We hope to see you again soon! Kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2017

I booked the Starbus thinking it was a cost efficient way to get to the departure area at Melbourne Airport for a flight to Perth. Travelling with my mother (aged 85 and not in robust health) the driver went instead to the Arrivals section to...More

3  Thank SueLPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StarbusShuttle, Public Relations Manager at Starbus Shuttle, responded to this reviewResponded 3 days ago

Hello Sue, Thank you for the honest feedback. We appreciate every opportunity to improve the experiences of customers, and your review will be taken into consideration as we do so. We further apologise for the negative experience you have using our service. If it were...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ask a question
Questions & Answers
ianl103
1 April 2017|
AnswerShow all 3 answers
Response from StarbusShuttle | Property representative |
Hello there, Thank you for your enquiries. To answer your questions: 1: Yes we are operating as per normal on this day> 2:The first shuttle will be leaving the airport between 06:00 and 06:30am. You simply need to call... More
0
Votes
;